Bally's Atlantic City Hotel and Casino

Total disaster;from Customer service, night management at Bally's reservation desk, and the representative clerk: Lanette.A GREAT disappointment for the Total Rewards program; which than they ask you to fill out a survey, which is definitely a waste of time for us who participate in the Total Rewards, because they DO NOT take heave to our major concerns! All they are concerned about is that you are spending and losing money to their properties!!!!!! Please, DO NOT send anymore surveys to my email address!STOP, over booking, and then can not accommodate your valued customers!

We were staying at the hotel and it seemed extra charges popped up that we weren't expecting. We were in AC for another event and not for the casino and found other unwelcome surprises. The fitness area was only open from 10 to 4 each day making it unusable if you were there for another event as we were. There was no room service in general and even Dunkin Donuts didn't deliver breakfast on weekends. The best bet for meals was Buca Di Beppo and their breakfast was not only excellent but very reasonably priced. I am not all that conversant on casinos but this one seemed fine and reminded me of MGM in Las Vegas. I am adjusting the 1 cent machines costing everything else but the penny. Oh well. I walked the boardwalk with the dunes and beach covered in snow and it was beautiful.

Went to Bally’s overnight (1/11/19) to hang out w some friends. There was a cheerleading tourney going on at the convention center, so.... parents, families and glittery, little cheerleaders everywhere. Which was nice because at least it wasn’t boring and empty at this time of year. I got to the buffet at Caesar’s 8pm sharp, and was told that it’s too late and they closed at 8pm!?? on a Friday night!!?? Ugh! So we settled on Johnny Rockets. Not so great. But I did gamble!I hit the Caesars buffet the next morning for the brunch, and was pleasantly surprised. Lots to choose from, and it should be for $32 bux a person! But it was worth it!All in all, had a pretty good overnight stay.

Nothing fancy just good games with great staff. Grinding crew in off season and plenty of fish during summer season. Great mixed game usually goes off a few nights a week.Location is great. 1/3 is usually beatable.

Bally's is a very nice place to visit. It close to mostly all of the attractions. i would visit again. Rooms are nice and clean. The buffet was average. The slots are like most casino's, it just has to be your lucky day!