Bally's Atlantic City Hotel and Casino

I would say that overall the room was good and had plenty of space and seemed updated and clean. My main issue is with the whole check in process and not actually ending up with the room we booked. I checked into my room around 9am and we didn't get there until around 8pm at which time my room wasn't available which makes no sense. We took another room that was facing city vs. ocean and while they gave us some credit back, it really was disappointing having planned the trip for over 6 months. Front desk wasn't all that friendly and when my keys didn't work in the elevator and I went back to the counter, they told me to use a kiosk to get new keys. We paid a lot for our room and I'm not sure I'd stay her again based on our experience.

The room I had came with a tub but the old small shower needed to be thrown out with the trash. The brass on the shower looked like it hasn't been clean since it was put in the room over 40 years ago. The bathroom was so close to the bed all you had to do was stand up step off the bed and sit on the tiolet. You really need to just go room by room and take out all your old over 40 years worth of stuff and update your rooms to this time.

The room was very clean and easy to get to. Enjoyed the pool the next morning. The staff was very friendly and answered any questions we had. I would recommend a stay to any of my friends and will certainly be back.

My stay was very nice at the Ceasar because Ballys couldn't accommodate me during that time I stayed. The next visit will be at Bally's because the pool was at Bally's instead of Ceasar's for my grandson so he was really upset .

clean room, everyone friendly,fast, attention to detail. check in fast, knowledgeable. i am coming back soon. loved the sports betting area. there are so many deals now in bally. bathroom was great also.