Bally's Atlantic City Hotel and Casino

Got a great price for a night stay at Bally’s let’s say the least the first room we received a bed that was awful so many lumps and look like it was used for the past 10 years. The windows You were unable to look out because they had a frosted film. I was really upset so went to the front desk and spoke to Antoinia She is such a sweetheart and asset to your company. She made sure she switch my room and I couldn’t be any happier with her customer service. I enjoyed my stay I am gambled, relaxed and shopped. It was a great birthday but at the end of the night when I was about to go to bed my phone was dead I was unable to use any of the outlets in the room to charge my phone. What an inconvenience I called the front desk as they assisted wanted to send someone to Fix the issue which would be Up to a 45 minute wait. I could not wait I was exhausted so instead they decided to give me a credit. Between these two rooms having issues I’m not sure if I was all the way satisfied. I think I might stay at a different hotel next time. I hope these rooms can be updated because they are really outdated and needs some remodeling done. Professional and sweet staff but the expectation for my birthday was to dissatisfying.

If you're a smoker you are limited to slots available and if you play poker(any Type) you have a better chance of finding a smoking area. Guessing they don't want many of us smokers on the floor. Their loss !!

We enjoy dinning at Guy Fieri Chop House And the live entertainment. When we visit in the summer months we always try to ride the bull We also enjoy BUCA Di Beppo dinning there we all truly enjoy the big selection of our favorite pasta family style meals.

We had a great time didn’t win but nice time good food good drinks excellent time with the family the room was good the service was good very friendly staff i would recommend this to everyone family friends

We were only able to spend one night but it was memorable. We ate at the Italian restaurant and it was one of the best meals we have had in a long time. It was so good in fact that we went back the next morning for the breakfast buffet. The meals come with very generous portions.