Bally's Atlantic City Hotel and Casino

Check-in and out was quick and efficient... But I had a comp for three days but was told the third day was 'sold out" for comps. when I arrived Iasked about the third day ad was told bny the front desk person that I had to call "Reservatiions" to inquire about the third day. Why she could bot do it, I still cannot figure out. Hoever, on the next day I went to the front desk to inquire about the 3rd day comp and the clerk gave it to me immediately without calling anyone.The employees were generally pleasant and helpful. However both the front desk clerk and a security officer told me that the Business Office on the 2nd floor was open. Whrn I went there a porter told me that it had been closed for many months.I wonder how Bally's handles convention and meeting participants without a Business Office..

When I called the front desk to complain that the internet did not work, the front desk manager hung up on me when I asked for his title. When I called back and asked him why, he said he did not hear me. I then asked for his title again and he said "I believe the operator told you."

We thoroughly enjoyed ourselves. Could not be happier with our 'room with a view', itwas "AWESOME!". The beauty was spectacular both daytime and nighttime!We did not have one unhappy moment whether it was with the room/bathroom/floorstaff/dining/access to anything we needed or help with directions.Everyone was extremely helpful and kind and considerate...really!We both said we would definitely come back. Really!

Bally's is at the heart of the A.C. boardwalk and is always a good time. Cheap eats downstairs at Wild West, clean rooms with helpful housekeeping service, and a great casino floor. It's close to other boardwalk shops and, of course, is connected inside to its sister Caesar's so it's easy to play at both places!

Room was OK nothing special. Same from three years ago. Maybe a little update might be helpful. Could also use more gambling machines. Need a few more restaurants for lunch, no place to just grab something fast and go.