Bally's Atlantic City Hotel and Casino

Great place in AC good location on boardwalk. Variety of restaurants and bars. Like the two parts of the casino Wild West and Bally's. Pool with sun deck over ocean is nice. Good weekend getaway. Staff is very Friendly.

LOVE THE FITNESS and I would visit again with my family and also consider having my wedding there. the staff was very friendly .... The rooms were very clean and there was nothing I needed everything was there

This is a great hotel, I have stayed here 5 times and everytime the customer service is great. Tho this hotel has the smallest rooms at the highest price, being a rewards memeber always comes in handy

Had a great time at hotel. The room was nice and had a great view. We also enjoyed the facilities and distance to other restaurants and Boardwalk. However, I can't say the same about the staff. Had to call Front desk several times to get a new iron because the iron we had in the room had brown burn marks all over it. A member of the Front desk by the name of Lisa was very rude and hung up on me after I called from waiting over 45 mins without receiving another iron. I was able to call and talk to Valerie from Housekeeping and she was able to assist me and get me a new iron within 5 minutes. This was the only negative I experienced. However, this experience left a bad taste in my mouth about the staff. Lisa was very rude and something should be done about her actions. After talking to Valerie and telling her about Lisa I got the impression this is not the first time she's treated other customers like this in the past.

We always have a great time when we stay a Bally's and cant wait to go back. I always feel welcome and everyone is happy to help when needed. The breakfast buffet is a great bargin. The rooms are well kept but they could use some updating.