Bally's Atlantic City Hotel and Casino

The service in this place is a joke. First night we got there about 5pm. The suit was beautiful!!! We all took showers after a long drive and to prepare for our dinner event. Before I left I called to have a towel exchange bc I knew I would be getting back in late and would want to shower. I leave go out come back and guess what... No towels!!! Disappointing but not the end of the world. I call down and this is where it gets interesting. I am greeted and then politely told off about my request for towels and being annoyed at it being my second request bc the lady was the only person down there and she never got a call requesting towels. Well I guess I must have spoke to a fairy the first time!!! Next day we decide to stay another night so that my daughter can play in the pool and have some fun. Were we not surprised after going out for lunch and walking the boardwalk to find that the pool closes at 5pm to kids and adults swim from 5 - 6 but the entire pool and gym facilities close at 6 PM so disappointed! We finally get to be told that if we want to book a room for another night we needed to do so online and not with the people working the desk!! Huh!!! This was the worst experience. Dont waste your time or money on people who cant talk there way out of a paper bag.

My experience was very good. Enjoyed the view of the ocean. The room was clean and comfortable. The employees were very courteous and professional. I enjoyed the spa and pool. The food was fantastic. My overall stay was great!

all the best all the clean food Delicious It was fun and my room was clean and customer service was great and very helpful...the food was delicious ..... I will go back to bally for my next getaway for sure....thanks bally's for making my stay great

A great place and for good food, check out harry's oyster bar located inside the hotel. We always do bus trips or me and my husband goes on our weekends off and always happy with our stay. More than just oysters.

I played the slots it was a clean area no oders no smoking n the area was nice didn’t need service in the area I don’t drink or smoke so it was convenient for me n I do like playing where no one is smoking