Bally's Atlantic City Hotel and Casino

This is my 4th visit so far since July 4th to AC, I stayed at Hard Rocks, Ceasar, Harrah's and Bally's. I have had a great time each time. My recent visit was horrible. We came Sunday night and intend to eat at Harrah's. We knew they took out the crab leg, we were ok with it. When we arrived there around 7:00 PM , the line was ok. The food looked like weathered and left over food. The salad was not fresh, the Chinese food was cold. The workers looked over worked and tired. I want to stay the Chinese stir fry station was decent, the cook has not clead the counter top for the last 10 dishes it served. There were burn around my food he was cooking. The grill Salmon and American section was also ok. The ribs were the best part of the night. I like to end up at the ice cream section. The man ignore my order and gave me what he want. That is not it. When we arrived, we notice the room service had not picked up a table in front of our door. the milk had curd from what look like breakfast items. I reported the issue to the front desk and the manager 2 time in the night and 2 time during the day. to no avail. We left and the table was still there.the front desk person was annoyed on Tuesday when i asked to speak to a manager. she kept insisting that i go around the corner and make a call. After multiple requests i was able to speak to a manager who told us she will take care of it.The drinks and cigarettes buds by the tables were not picked in a timely matter. the waiter takes so long to bring you a drink. I plan on coming Veterans Day and New Years, but i get treated like that a third time, i will boycott your hotel chain. the food situation happened last year. I like you hotel brands and want you to be aware of what goes on.Sincerely,Judith Raymond Peter

Our room was clean enough but we spent an hour waiting in line just to get a players card (all the while watching the special, diamond members walk right to the front). The room we had was on the main level and had no ice machine so we had to walk across the crowded lobby and go up the elevator to the third floor just to get ice. We woke up in the morning to the stench of burning rubber so bad we decided to cut our trip short and leave. The food and drinks are WAY over priced. I should have just stayed home for my anniversary, it would have been a much better night!

What a great place! Everyone is so nice, helpful , energetic and fun. Harry's was the most fun and the food is fabulous. My sister and I would go again in a minute. The ability to shuttle between Bally's, Harrah's and Caesar's was so great.

I like staying in the Ballys Tower. Decor is nice and updated. Nice view of the ocean/ boardwalk. Indoor swimming pool with hot tubs and sauna is a nice way to relax in the off season. Pillows could be improved. Drink service at the tables could be better. At times it was hard to get one.

The view was fantastic and the goodness ends there. The bathroom is outdated and moldy in some areas. Housekeeping is straight TRASH!!!! If u ask the housekeeper to please come back to clean your room they will get mad and strongly recommend that u opt out of service for that day.