Bally's Atlantic City Hotel and Casino

We seniors stayed one night, midweek in March. For us, the CZR Platinum rate was good. Normally we would stay at Harrah's, but something going on had the rates up pretty high. Anyway, we were interested in trying Bally's. But not again.The room in Dennis Tower was tiny and outdated, though very clean. Not a comfortable or well furnished room. We tried to check in shortly after noon (as we could have at several marina hotels) but were told there would be an upcharge! sheesh. They said to come back after 2. So we arrived at 2:30, but still could not get a room without upcharge. Finally at 3 pm, they let us have the one room available...an accessible room with 1 queen. This is midweek winter time, with low room demand and only one room in the dumpy Dennis tower available ???Seems to me that Ballys is just saving money by reducing the housekeeping staff so rooms are not available earlier. Then they charge extra if you want a room before their 4pm check in time. We just went to another casino for the interim. Their loss of our gambling. Our loss of any convenience.Other negatives. We like 25c VP. Ballys had poor games except for a few machines with good paytables, but $50 in for 1 point! Sheesh.Parking requires you to dig out ID when using a Platinum card. Ballys is a resort hotel with a pool, and you pay a resort fee to stay here. However, the pool is NOT included. You must pay extra, per person. Sheesh.Just no reason for us to come back to this property.

The hotel room was clean and modern. Very friendly staff. The waitress on casino floor was prompt and very nice . We came acrossed one rude person which was in self parking exit. We plan to stay again!

This place had dirt throughout the hallways, couch in the room looks like it was from a college dorm, stained and sunken, our towels had black mascara looking marks on them where my wife refused to sit pride the Townes in the room. It smells really bad. If you chose not to believe us, please go and when you do.. your going to say that guy was right! Call for the front desk and ask a question and he an attitude and quick hang up. Just telling you the truth. Cesar’s would be the place to stay. Clean

Staff very welcoming and accommodating. Rooms are spacious and clean. Food is great. Plenty of restaurants to choose from on the premise. Casino floor very secure. It's like being at room. Very relaxed environment.

Great experience with plenty to do. People are friendly & helpful. Lots of games to play & great food. Nice vacation or mini getaway whether it’s with your family or with your partner. Definitely going back!