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Bally's Atlantic City Reviews

JUBILEE LUXURY BLOCK

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BALLYS TOWER LUXURY

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DENNIS LUXURY

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Bally's Atlantic City Reviews
Average Tripadvisor rating for Bally's Atlantic City
Average Rating Based on 15756 reviews
Bally's Atlantic City
1st trip to AC since February
Bally's Atlantic City
Due to the Covid crisis, this was my first trip to AC since February. I usually go 4 to 5 times a year as it is only a 4 hour car ride from Albany NY. We arrived the 2nd week in November. The first...More
- callahanha
Due to the Covid crisis, this was my first trip to AC since February. I usually go 4 to 5 times a year as it is only a 4 hour car ride from Albany NY. We arrived the 2nd week in November. The first 2 nights we spent at Ocean Resort and was very happy with our room, cleanliness of the place and cocktail service in the casino.My friend and I then moved to Bally's for Friday night. What a downgrade from The Ocean Resort. I have stayed at Bally's many times over the years and I know to book the Bally Tower and avoid the Dennis Tower Rooms. Our room smelled like a damp sponge and pot even though we were supposed to be on a non-smoking floor. The bathroom toilet was also dirty upon arrival as it had pee drops on the floor around the toilet and the underside of the seat was not cleaned. We gambled at Caesars which is right next door because the floor at Ballys smelled of mildew and was bothering my asthma. Drink service in the Caesars casino is great as you can order cocktails from your machine. On Saturday I wanted to shower before our ride home. The bottom of the tub was covered in a gray gritty substance and the water coming out of the tub was brown.I heard that Ballys will have new owners soon. I guess they have stopped cleaning Ballys until the new owners take over. Until I see differently, I will go back to staying at Ocean Resort or Caesars
When me and my daughters checked in there was trouble with checking in.
Bally's Atlantic City
When we checked in the woman at the front desk had charged my daughter twice and all took cash for her too. Then they tried to make things right and give us the cash back. But then to find out they...More
- dimplesc2020
When we checked in the woman at the front desk had charged my daughter twice and all took cash for her too. Then they tried to make things right and give us the cash back. But then to find out they went back in her account and charged her 3 more times. I came to relax and have a good time now my trip Ruin. This is so awful my birthday is the worst right now!
ROCKSTARS
Bally's Atlantic City
Exceptional customer service by far hands down. During these time of covid 19 they were attentive and well beyond the call of duty. I would like to thank each and every dealer at the dice tables and...More
- Keon T
Exceptional customer service by far hands down. During these time of covid 19 they were attentive and well beyond the call of duty. I would like to thank each and every dealer at the dice tables and pit bosses: MR William, Francis, Jr, Julie, Deen sorry I could not not remember everyone. But I did remember the the table host Ms Maureen I am bring her a Fitbit she was the best..... lol Thank you all again and see you again soon, Keon Tobin
Still waiting
Bally's Atlantic City
It was understood that my upgrade to platinum would be instantaneous but it is almost 24 hours later and still not updated. Secondly, it took a 20 minute phone call to get wifi even though that was...More
- lawrencekT1611AR
It was understood that my upgrade to platinum would be instantaneous but it is almost 24 hours later and still not updated. Secondly, it took a 20 minute phone call to get wifi even though that was supposed to be included in the resort fee inclusions. I came to relax not to make repeated trips to the rewards desk. Oh, there was a bug in the bathroom too. I let him stay because he wasn't going after my food.
Weekend Trip
Bally's Atlantic City
No Coffee Available in rooms. Casino had very weird smell like sour milk.Felt for this time of year room rates should have been cheaper specially due to Covid 19Location was good right on the...More
- Rebecca S
No Coffee Available in rooms. Casino had very weird smell like sour milk.Felt for this time of year room rates should have been cheaper specially due to Covid 19Location was good right on the boardwalk.
Bally's Atlantic City
Tripadvisor rating for this property
1st trip to AC since February
Due to the Covid crisis, this was my first trip to AC since February. I usually go 4 to 5 times a year as it is only a 4 hour car ride from Albany NY. We arrived the 2nd week in November. The first...More
callahanha
Due to the Covid crisis, this was my first trip to AC since February. I usually go 4 to 5 times a year as it is only a 4 hour car ride from Albany NY. We arrived the 2nd week in November. The first 2 nights we spent at Ocean Resort and was very happy with our room, cleanliness of the place and cocktail service in the casino.My friend and I then moved to Bally's for Friday night. What a downgrade from The Ocean Resort. I have stayed at Bally's many times over the years and I know to book the Bally Tower and avoid the Dennis Tower Rooms. Our room smelled like a damp sponge and pot even though we were supposed to be on a non-smoking floor. The bathroom toilet was also dirty upon arrival as it had pee drops on the floor around the toilet and the underside of the seat was not cleaned. We gambled at Caesars which is right next door because the floor at Ballys smelled of mildew and was bothering my asthma. Drink service in the Caesars casino is great as you can order cocktails from your machine. On Saturday I wanted to shower before our ride home. The bottom of the tub was covered in a gray gritty substance and the water coming out of the tub was brown.I heard that Ballys will have new owners soon. I guess they have stopped cleaning Ballys until the new owners take over. Until I see differently, I will go back to staying at Ocean Resort or Caesars
Tripadvisor rating for this property
When me and my daughters checked in there was trouble with checking in.
When we checked in the woman at the front desk had charged my daughter twice and all took cash for her too. Then they tried to make things right and give us the cash back. But then to find out they...More
dimplesc2020
When we checked in the woman at the front desk had charged my daughter twice and all took cash for her too. Then they tried to make things right and give us the cash back. But then to find out they went back in her account and charged her 3 more times. I came to relax and have a good time now my trip Ruin. This is so awful my birthday is the worst right now!
Tripadvisor rating for this property
ROCKSTARS
Exceptional customer service by far hands down. During these time of covid 19 they were attentive and well beyond the call of duty. I would like to thank each and every dealer at the dice tables and...More
Keon T
Exceptional customer service by far hands down. During these time of covid 19 they were attentive and well beyond the call of duty. I would like to thank each and every dealer at the dice tables and pit bosses: MR William, Francis, Jr, Julie, Deen sorry I could not not remember everyone. But I did remember the the table host Ms Maureen I am bring her a Fitbit she was the best..... lol Thank you all again and see you again soon, Keon Tobin
Tripadvisor rating for this property
Still waiting
It was understood that my upgrade to platinum would be instantaneous but it is almost 24 hours later and still not updated. Secondly, it took a 20 minute phone call to get wifi even though that was...More
lawrencekT1611AR
It was understood that my upgrade to platinum would be instantaneous but it is almost 24 hours later and still not updated. Secondly, it took a 20 minute phone call to get wifi even though that was supposed to be included in the resort fee inclusions. I came to relax not to make repeated trips to the rewards desk. Oh, there was a bug in the bathroom too. I let him stay because he wasn't going after my food.
Tripadvisor rating for this property
Weekend Trip
No Coffee Available in rooms. Casino had very weird smell like sour milk.Felt for this time of year room rates should have been cheaper specially due to Covid 19Location was good right on the...More
Rebecca S
No Coffee Available in rooms. Casino had very weird smell like sour milk.Felt for this time of year room rates should have been cheaper specially due to Covid 19Location was good right on the boardwalk.