Bally's Atlantic City Hotel and Casino

Location was very nice casino floor were clean and very accommodating. Room was very dirt and out dated. Pool and hot tubs were closed didn’t know this till after we got there had to eat outside on the roof due to seating arrangement. Won’t stay there again 👎

After checking in, I briefly went to the room, and thought all was ok. I gave 2 stars because the bed was comfortable. The furniture is dated, yes, but I was ok with that, the room was clean. The curtains were ripped in the room. When I went back later for bed, there was a roach crawling in the bathroom, the bathroom sink was dripping water from the pipe, couldn't turn off. Washed my hands and face, the sink stopped up. Took at least 20 minutes for the water to drain out. The bathtub had noticeable mold around some areas, the shower curtain was molded. This was a disaster. It was almost 2am, no point in contacting the front desk, thank God I was only staying 1 night, or I would have requested a room changed. I felt dirty even after showering. I cannot believe a room in this condition is being sold to customers. So disappointed.😒

the room was old carpet was disgusting the bed dressing was all stained they put us in the bally's tower must have been first part of the hotel built old very old looking was supposed to stay to night's left the next morning told the clerk about the room and she acted like she didn't care.

Valet wasn’t available so bell hop bum rushed me at the door and requested $20 to park my own vehicle close and to assist with my bags. He was looking into bags as he removed them from the car. Took 30 minutes for bags to be delivered to my room and the bell hop rudely asked for a tip. I bought my own sanitizing wipes and every surface I touched was dirty. There was hair in the bathtub. Room was quiet but was supposed to be a city view but had an impeded view with frosted windows.

Booked a senator suite for anniversary-when checking in she confirms my room tells me to wait a minute she is a new employee- comes back and says manager upgraded us-ok great-get to room on 47th floor =stayed at Ballys many times this was no upgrade -threadbare furniture,stained carpet only view was Caesars--anniversary nite pouring rain decided to eat in-10pm family checks in with child who screamed for 2hrs stratight =Mom and Dad fighting-then all of sudden this awful banging in the room-called will send maintenance==called again 2 hrs later still no one and no relief-finally maintenance arrives has something to do with ice maker had previous complaints--will try to fix if not call again ok whatever he did worked-----will not forget my 35th anniversary!!! Kenny our bell person was the best part of this whole debacle-friendly,helpful and couteous .Do not think we will be returning to Ballys anytime soon====