Bally's Atlantic City Hotel and Casino

my husband and myself go to atlantic city at least 5 or 6 times a year and the past 2 times we have been beyond disappointed. No smoking but the 3 days we stayed all you smelt was weed. Its one thing it is all through the halls but when you can smell it in our room FOR DAYS, it is not good. The hallways were disgusting with dirty sheets , gloves and masks left on them . We spend way to much money to have to deal with all that. I think we will go to Vegas instead .

Just got home yesterday after a two night stay.All the security guards were carefully making sure guests were wearing masks.Everyone that i passed were wearing masks and quite a few appeared to be having FUN in spite of having to wear masks!! Machines were constantly being wiped down as well.Thank You . Also Thanks to our great Host Jay Kurkowski Had a great dinner and stay, from the Borisenko's

Fiery upon arrival the entrance to the hotel was filthy should have left after seeing that....we check in had to wait a few hours for room to be ready which is understandable due to arriving early, when we finally got to the room we found that housekeeping didn’t ever clean the room and let us into a filthy dirty sweet during The COVID Crisis this is unacceptable after calling front desk 4x they finally offers to change our room, after waiting in line again we ended up with a smaller room when I paid for a suite and no refund or anything was even offered to compensate the difference in rooms, horrible experience, horrible customer service, and horrible hotel don’t waste your time my birthday was officially ruined by this experience Thanks Ceasars!

Filthy and NO COPS ANYWHERE!! Crowded with people looking to provoke. Trash everywhere, I’ve never seen it look like this. People throwing trash at trash cans & not in them. It’s NOT SAFE. Go somewhere else

This hotel can definitely use an upgrade or overhaul. Carpets in the room and throughout the hotel are filthy. In the casino there was definitely dirt buildup around the machines near the back of the machines the cleanliness was not great at all. During this covert time trying to find seating waa horrible. There should be an area set up where people can be protected from elements but enjoy their food. The furniture in the room appear to be outdated and could really use an overhaul. Overall I enjoyed my stay but would rather try Caesar’s hotel next time to see if it’s more clean and in better shape