BALLY'S LAS VEGAS HOTEL & CASINO

I have been to Vegas so many times but never stayed at Ballys. Boyfriend booked it and we really were not that satisfied. We stayed here 3 nights and we were supposed to get a view of the strip but ended up with a view of buildings next door :( We were on the 11th floor and had issues almost every night. The first night we woke up at 130am to base and loud music that was so annoying. I love rap and loud music but not when I'm trying to sleep. We called down to the front desk because there is a noise ordinance. It was still happening about 5-10 minutes later so we called again and about 20 minutes later we could hear security talking to them and the music was off. The second night I could have sworn I got high off weed that was being smoked on a non-smoking floor. I get that weed is legal but when I get a headache and can smell it for hours, that's a problem. Didn't call and complain about it but it was annoying. No microwave in the room so don't plan on reheating anything and the most annoying thing was parking. We parked in the Paris/Ballys self parking but ended up going in the elevator to take us downstairs from the hallway leading you from the parking garage. There were no signs from the elevator showing us where to go (only the escalator and that area) so we went all the way to the front of Paris to ask a security guard for him to tell us to go all the way back where we were and go left instead of straight. Pretty sure I reached my steps just by that. Check-in was easy and we used a kiosk due to COVID and only one person at the kiosk, everyone else had to wait behind the ropes. We wanted a pull out bed for our son but because of COVID they weren't offering them so they gave us pillows and blankets and we made him a pallet. Pillows were way too soft and we sank in them. Bed was OK. I slept the best the final night. I'm a little disappointed overall and I know that some can be controlled and some can't. Just wanted to share my opinion. Overall, easy to walk to the strip, I did lose $200 in the Ballys casino within just a few hours so I would take your money and maybe spend it at another casino. I've had a lot of luck and this one was kinda dull. Next time I'll be staying elsewhere.

They gave us another room and comped one night but only after I waited in a huge line twice that had to be done at a kiosk, not with a person. When we finally talked to a manger, we had pictures of the room and a smoke alarm hanging from the ceiling. I will not stay here again. On a positive the cleaning lady was very nice when we needed more towels and shampoo.

Anybody allowed on hotel floors, only a sign as a deterrent. Casino area is a pass thru for vagrants and weirdos, kids running everywhere, dogs, people almost running you over with those hover round scooters, lack of security present, no consistent enforcement of masks, machines not regularly cleaned, not enough visible wipes and sanitizer by machines. WILL NEVER STAY HERE OR HARRAHS AGAIN!

At the time of check in, I was told one of my rooms would now be non smoking room because a reservation isn’t a “guarantee”, even though I paid for a smoking room when I booked it over 5 months ago. Casino employees were nothing but rude, they clearly don’t need any of your money. Room was disgusting - had no toilet paper, had old food wrappers and trash piled under the bed, opened a “clean towel” after getting out of shower and was covered in black dirt and blood stains. We took pictures of all of this and showed them with no response to correct the issues. Will never stay here again!

I stayed at Bally’s hotel for three nights. All three nights was horrible!!! The first day my room was dirty, the WiFi barley worked. The staff was not that friendly. Not to mention, check in was a joke. There were literally two people checking in a line of at least 40 people. Housekeeping was semi rude. Would never recommend this hotel. Resort fees are high yet parking is not included.