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BALLY'S LAS VEGAS HOTEL & CASINO

Bally's Las Vegas Reviews
Average Tripadvisor rating for Bally's Las Vegas Hotel & Casino
Average Rating Based on 24138 reviews
Bally's Las Vegas Hotel & Casino
Great Stay!
Bally's Las Vegas Hotel & Casino
Bally’s was a wonderful experience! Very clean, comfortable, and the staff are amazing. It is also the perfect location with tons to do within the hotel! The casino and pools within the hotel are...More
- amburr1120
Bally’s was a wonderful experience! Very clean, comfortable, and the staff are amazing. It is also the perfect location with tons to do within the hotel! The casino and pools within the hotel are some of the best on the strip!! We are already planning our trip back.
Nice Hotel/Good Location But With Many Problems
Bally's Las Vegas Hotel & Casino
When we arrived, we were told that only one bellman was available and, therefore, there would be a wait for assistance with the luggage. (I was attending a convention at the hotel, so certainly the...More
- Simpsonnnnn
When we arrived, we were told that only one bellman was available and, therefore, there would be a wait for assistance with the luggage. (I was attending a convention at the hotel, so certainly the hotel should have known a lot of people would be checking in. Therefore, it is ridiculous that only one bellman was working,) We waited by our rented vehicle for 30 minutes to have our luggage taken. Once we checked-in and got to our room, we waited over an hour to get our luggage. A similar problem occurred upon check-out. We called the bell desk for assistance with our luggage and we were told to wait in our room. After one hour and 15 minutes, no one had come for our luggage. Having to catch a plane home, my wife and I had to transport our six pieces of luggage down to the front of the hotel ourselves, a difficult chore. Also, on the last day, my convention (again, being held at the SAME hotel) ended at 12 noon. But, check-out time was 11 a.m. I requested a late check-out, but was only given until 12 noon to check-out, even though I explained that the Convention being held at this hotel didn't end until 12 noon and that would make it difficult. The hotel wanted an extra fee in order to give us any more time. My wife and I had to rush to check-out on time for fear of being charged for another day and then we encountered the debacle with the bell service at the hotel. While we were staying at the hotel, we constantly heard sirens outside the hotel while we were trying to sleep, I'm not sure why. Needless to say, it was not a restful stay. What a terrible experience!!! What awful customer service!!!!!
Great trip
Bally's Las Vegas Hotel & Casino
Rooms were spacious and nicely done. Pool was big and not so crowded. The casino floor had a variety of games with which to choose. Will definitely stay again. The only small concern were the...More
- Go58004083242
Rooms were spacious and nicely done. Pool was big and not so crowded. The casino floor had a variety of games with which to choose. Will definitely stay again. The only small concern were the elevators to the floors were malfunctioning at times late at night.
Do not stay next to the elevators
Bally's Las Vegas Hotel & Casino
This is my first trip back to Bally's since my last stay here in the 90's. Since then, this property has been improved by at least 500%, including a new shopping area outside in front of the...More
- Passport38318412895
This is my first trip back to Bally's since my last stay here in the 90's. Since then, this property has been improved by at least 500%, including a new shopping area outside in front of the property which used to be dead space. The rooms have been remodeled completely and of course, the best part of this property is the location. It's at the epicenter of action, across from Bellagio, Caesar's, and Linq and next to Paris. All literally within walking distance. Also, at a time when other casinos are getting rid of their poker rooms, the Bally's poker room is active but not overly crowded and with great staff, especially the day staff. It's located right next to the elevators for the South Tower.And last but not least, Bally's low price compared to similar good locations in the area makes for a great bargain.Now the bad news. Unfortunately, I got unlucky and got a room next to the elevators in the south tower and didn't realize how noisy it was until I actually had time to sleep in the room. Do not stay in the rooms next to the elevators. These rooms end with "04". Frankly, if they had taken care of the problem immediately for me, I would have given a higher rating but the way they handled it at first was horrible. In the service business, customer service is everything.At first, the front desk lady did not want to move me to a new room at all and gave me ear plugs. WTF? Then asked me why I didn't complain sooner. Really? Blaming the victim seems to be the current trend. Sad. I give it 0 for customer service. After haggling, then finally talking to the more friendly manager, I was finally allowed to move rooms. If they had not moved me, I would have changed hotels. What's sad is I know that they gave that horrible room to somebody else. Those rooms should be used for storage.Just to add insult to injury, the minibar faucet did not work in the first room and the lights in the bathroom didn't turn on in the second room. When I told the front desk, they acted as if this was normal and not at all surprised, adding to my suspicion that this is a common and not unusual situation.The day this happened, Caesar's Entertainment merged with Eldorado. Usually, this type of business deal does not make things better because they will be looking for cost cutting measures and not spending money to fix things. However, I will try again in a year to see if it gets better or worse.
Great location and fun machines
Bally's Las Vegas Hotel & Casino
Great location on the strip . New machines that pay out . Waiters bring you free drinks if your playing.. Paris is connected to the casino - food is great. Overall can’t beat the location. Easy...More
- deborahwB4043BB
Great location on the strip . New machines that pay out . Waiters bring you free drinks if your playing.. Paris is connected to the casino - food is great. Overall can’t beat the location. Easy access to Uber . Staff is friendly and helpful.
Bally's Las Vegas Hotel & Casino
Tripadvisor rating for this property
Great Stay!
Bally’s was a wonderful experience! Very clean, comfortable, and the staff are amazing. It is also the perfect location with tons to do within the hotel! The casino and pools within the hotel are...More
amburr1120
Bally’s was a wonderful experience! Very clean, comfortable, and the staff are amazing. It is also the perfect location with tons to do within the hotel! The casino and pools within the hotel are some of the best on the strip!! We are already planning our trip back.
Tripadvisor rating for this property
Nice Hotel/Good Location But With Many Problems
When we arrived, we were told that only one bellman was available and, therefore, there would be a wait for assistance with the luggage. (I was attending a convention at the hotel, so certainly the...More
Simpsonnnnn
When we arrived, we were told that only one bellman was available and, therefore, there would be a wait for assistance with the luggage. (I was attending a convention at the hotel, so certainly the hotel should have known a lot of people would be checking in. Therefore, it is ridiculous that only one bellman was working,) We waited by our rented vehicle for 30 minutes to have our luggage taken. Once we checked-in and got to our room, we waited over an hour to get our luggage. A similar problem occurred upon check-out. We called the bell desk for assistance with our luggage and we were told to wait in our room. After one hour and 15 minutes, no one had come for our luggage. Having to catch a plane home, my wife and I had to transport our six pieces of luggage down to the front of the hotel ourselves, a difficult chore. Also, on the last day, my convention (again, being held at the SAME hotel) ended at 12 noon. But, check-out time was 11 a.m. I requested a late check-out, but was only given until 12 noon to check-out, even though I explained that the Convention being held at this hotel didn't end until 12 noon and that would make it difficult. The hotel wanted an extra fee in order to give us any more time. My wife and I had to rush to check-out on time for fear of being charged for another day and then we encountered the debacle with the bell service at the hotel. While we were staying at the hotel, we constantly heard sirens outside the hotel while we were trying to sleep, I'm not sure why. Needless to say, it was not a restful stay. What a terrible experience!!! What awful customer service!!!!!
Tripadvisor rating for this property
Great trip
Rooms were spacious and nicely done. Pool was big and not so crowded. The casino floor had a variety of games with which to choose. Will definitely stay again. The only small concern were the...More
Go58004083242
Rooms were spacious and nicely done. Pool was big and not so crowded. The casino floor had a variety of games with which to choose. Will definitely stay again. The only small concern were the elevators to the floors were malfunctioning at times late at night.
Tripadvisor rating for this property
Do not stay next to the elevators
This is my first trip back to Bally's since my last stay here in the 90's. Since then, this property has been improved by at least 500%, including a new shopping area outside in front of the...More
Passport38318412895
This is my first trip back to Bally's since my last stay here in the 90's. Since then, this property has been improved by at least 500%, including a new shopping area outside in front of the property which used to be dead space. The rooms have been remodeled completely and of course, the best part of this property is the location. It's at the epicenter of action, across from Bellagio, Caesar's, and Linq and next to Paris. All literally within walking distance. Also, at a time when other casinos are getting rid of their poker rooms, the Bally's poker room is active but not overly crowded and with great staff, especially the day staff. It's located right next to the elevators for the South Tower.And last but not least, Bally's low price compared to similar good locations in the area makes for a great bargain.Now the bad news. Unfortunately, I got unlucky and got a room next to the elevators in the south tower and didn't realize how noisy it was until I actually had time to sleep in the room. Do not stay in the rooms next to the elevators. These rooms end with "04". Frankly, if they had taken care of the problem immediately for me, I would have given a higher rating but the way they handled it at first was horrible. In the service business, customer service is everything.At first, the front desk lady did not want to move me to a new room at all and gave me ear plugs. WTF? Then asked me why I didn't complain sooner. Really? Blaming the victim seems to be the current trend. Sad. I give it 0 for customer service. After haggling, then finally talking to the more friendly manager, I was finally allowed to move rooms. If they had not moved me, I would have changed hotels. What's sad is I know that they gave that horrible room to somebody else. Those rooms should be used for storage.Just to add insult to injury, the minibar faucet did not work in the first room and the lights in the bathroom didn't turn on in the second room. When I told the front desk, they acted as if this was normal and not at all surprised, adding to my suspicion that this is a common and not unusual situation.The day this happened, Caesar's Entertainment merged with Eldorado. Usually, this type of business deal does not make things better because they will be looking for cost cutting measures and not spending money to fix things. However, I will try again in a year to see if it gets better or worse.
Tripadvisor rating for this property
Great location and fun machines
Great location on the strip . New machines that pay out . Waiters bring you free drinks if your playing.. Paris is connected to the casino - food is great. Overall can’t beat the location. Easy...More
deborahwB4043BB
Great location on the strip . New machines that pay out . Waiters bring you free drinks if your playing.. Paris is connected to the casino - food is great. Overall can’t beat the location. Easy access to Uber . Staff is friendly and helpful.

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