BALLY'S LAS VEGAS HOTEL & CASINO

The staff were excellent. The room lacked in cleanliness. The mirrors and glass-top tables looked as though they were washed with a dirty cloth. The food court is pretty good and reasonably priced. The pool was closed. No valet parking or luggage help. All of the amenities, except Wifi, one pays the resort fee for are not available, but the hotels still charge you the fee.

Great Room, Great View, BUT? The Hot Water had Problems, Phone was barely usable needed replacing, Power Strip on desk broken. HOT Water NOT working, NOT ONCE, BUT TWICE, AFTER MAINTENANCE CAME, 2 DAYS IN A ROW! The MAINTENANCE WORKER STOOD AROUND TOO EXPECTING A TIP ALSO? I practically had to Chase her out the room! Clown Show in this Place. The Security Hastled Me about NOT wearing a Mask in the Bar Area, while drinking a Drink & NO ONE ELSE WITHIN 30 FEET OF ME? Told me I needed to wear a mask between Sips🖕? TOLD him pretty much to F¥CK OFF😡🖕! I will NEVER stay at BALLY'S AGAIN, Unless offered a Serious Appology, and a MUCH BETTER ROOM with NO PROBLEMS!

Overall I felt the value was good for what we received. My one concern was that our room had obviously not been cleaned very well. The beds sheets were extremely low, and not tucked up top causing you to sleep on the mattress. (We remade them ourselves). When we went to shower we noticed that there seemed to be soap residue in the showers, and multiple hairs on the floor. Great service agents, just wish with current COVID issues they had increased there overall cleanliness. Also I'd recommend putting guest service directories or a brochure of what is open with COVID on going.2510AAdrien Shoemake

We stayed at Bally's for 4 days in a smoking room on the 16th floor. ..had a great view of the Vegas strip right across from the Linq High Roller. Housekeeping was always on the floor so we didn't have a problem getting fresh towels. Our room was clean and the hotel rate was inexpensive at the time $308 for 4 nights plus only a $10 fee for early check in..no discount for early check out though...No problems...Angela

The housekeeping stole a few of my Collagen powder and vitamin packs. The trash wasn't taken out at the time that they came to do the beds. It was our first time staying here and I loved the hotel but in all the years that we come to visit Las Vegas this has never happened. Specially at checking in the personal was rude and not friendly. I doubt we would be staying here again.