Caesars Atlantic City Hotel & Casino

Caesars lied online about number of bathrooms in the Emperor's Suite in Ocean Tower (1.5 vs 1). I booked under false pretenses. Wifi was a constant struggle all 3 days I stayed. Room would only get cool at night. Was hot during the day even with blackout curtains closed. I had to choose between being comfortable or enjoying the view I paid for. The in-room phone didn't work either. Talked to front desk, couldn't get a better suite. Far from satisfied with the small credit applied at check-out. Was told a manager would call me, but a week later, nothing. Avoid this dated hotel.

A few ups and downs with our stay! We booked through Booking.com and what we were told and the policies of the hotels didn’t quite match! Unsure whose fault the mix up was. That said we loved the hotel overall. It is large and spacious. Our room was spotless, had great toiletries and very comfy beds. We had two issues. One was over the breakfast credit we were told we had which the hotel said was for two people not four. My confirmation did not say that! Anyway we got it in the end. The other issue was with the pool. The listing stated there was a pool and nothing about a fee, as we were paying a resort fee we presumed it was included but no! The reception told me it was closed on the weekend and we would have to go to the pool at Bally’s and it would be$10. We walked over to Bally’s and it was $20! We did go in but I felt it was a bit much on top of the resort fee to charge you even more for the pool. The casino was fabulous and I think we made back all the pool fees and resort fees on free drinks! Plus we won on the roulette and left with more than we arrived with. I would stay here again as I loved the location on the boardwalk and the casino and rooms.

We have stayed at Caesar's Atlantic City before. We book through a casino host (located in Las Vegas) and have never had a problem getting a room with our specific requests. (Smoking, 2 beds, Centurion Tower, Ocean view) I understand that sometimes all requests cannot be met but this time they really blew it. Nothing available In the Centurion Tower so we got put in the Ocean Tower. On the 7th floor. With a view of a concrete wall and the generators sitting on top of it, where workmen greeted us every morning when we opened the curtains. One of the double sinks in the bathroom would not drain so we shared the other sink. The lamp on the table next to the beds was missing a switch so we could not turn it on. The night before we departed we tried getting up to our room and were told elevators in the Ocean Tower were not working. Would have taken the stairs but I was with my 98 year old Dad celebrating his birthday. Was told if we wanted to get to our room security said we would have to just wait or we could walk over to the Centurion Tower, take that elevator to a certain floor, walk across to a specific area, and that point we just said forget it. I have been going to Atlantic City for over 20 years and I am afraid future visits will not include Caesar's whether it be accommodations, casino or dining.

Very nice hotel and casino. Rooms good size and clean. Housekeeping very attentive.Casino floor bright and employees very friendly.More and newer slot machines would have been nice. My Wife plays the slots while I play table games. She would like more machines and upgraded.

Caesars offer better and wider gaming options in terms of game selection, game rules, entry denominations especially the game of Craps. The gaming atmosphere and layout are pleasant and well designed for gaming enthusiastsand also they are generous with comps if needed.