We have stayed at Caesar's Atlantic City before. We book through a casino host (located in Las Vegas) and have never had a problem getting a room with our specific requests. (Smoking, 2 beds, Centurion Tower, Ocean view) I understand that sometimes all requests cannot be met but this time they really blew it. Nothing available In the Centurion Tower so we got put in the Ocean Tower. On the 7th floor. With a view of a concrete wall and the generators sitting on top of it, where workmen greeted us every morning when we opened the curtains. One of the double sinks in the bathroom would not drain so we shared the other sink. The lamp on the table next to the beds was missing a switch so we could not turn it on. The night before we departed we tried getting up to our room and were told elevators in the Ocean Tower were not working. Would have taken the stairs but I was with my 98 year old Dad celebrating his birthday. Was told if we wanted to get to our room security said we would have to just wait or we could walk over to the Centurion Tower, take that elevator to a certain floor, walk across to a specific area, and that point we just said forget it. I have been going to Atlantic City for over 20 years and I am afraid future visits will not include Caesar's whether it be accommodations, casino or dining.