Caesars Atlantic City Hotel & Casino

Casino and rooms were fine, but as a Caesars Rewards customer, they did not award me all of my compensation towards my bill because I did not Personally go to the front desk to check out but did so from my room as they advertise to do. Therefore I did not get the rewards I had earned because of a policy they did not explain and which makes no sense. I have been a customer of Total Rewards/Caesars rewards for years and also have the credit card. I am rethinking whether I should just move my business to another casino such as M Life (MGM).

The place was very dirty in the halls, which where not cleaned once while we where there (3 days), the fixtures in the rooms all crocked to the side, light in shower not to code with cover that didn't even fit! No Sprinkler System in the room!

I had to leave had smoking rooms only. I have asthma and allergic to smoke. What the cedar room was in it for 5 minutes and my eyes started watering. I canceled and went to another property. It was my first time trying this property

Always clean very friendly staff. Food was very good at the buffet Also noticed a chef come out from back to help a family make good choices and explain what was in the dishes very rare to see that at a local casino

stayed 3 days the qua spa was worth every penny, and the Gals at the front desk were charming,and funny,and made our experience excellent. It was clean and quite comfortable, a great escape from the casino's to relax. Loved the steam and sauna and especially the whoorl pool. Nice place!!!