Caesars Atlantic City Hotel & Casino

Bad experience. Not sure what is happening to the hotels. Caesars has always been the top place in AC, well I can't say that now. I came with my sister and our 1st room was not cleaned. Second room wasn't that much better, we had to have house keeping clean that room, found dirty laundry left behind by previous guest. How was that overlooked when they cleaned? Just not very clean. The noise in the hallways at night are horrible. The worst thing that I truly was upset about was the marijuana smoking. My floor was a non-smoking floor and rooms. But yet you could smell it in the halls and coming from peoples rooms and out of the vents. Management has fallen off because they should issue warnings and if no compliance the guest should be ask to leave. The smell is just horrible and unfair that quest who don't smoke must be accept it the inconvenience. Certain floors should be designated for family only. Patrons who don't have kids should not be on the same floors. The noise level again is horrible. Children running hallways and screaming in the rooms, jumping off beds. Just ridiculous.It appears money is the factor here. The lost due to Covid has hurt many of businesses but they still must use discretion and be diligent about how to still sustain your hotel. But to just accept guest and allow them to be disrespectful with their habits is wrong. I decided not to visit Caesars again in the near future. Going forward I will rethink visiting any hotels in AC because it appears the smoking has taken over. American people are paying for COVID, everything is expensive, overpriced to include everything in AC.

The Front desk representative who check me in wasn’t very helpful at all, she put me to a dirty filthy room, and smelling. I went back downstairs she refused to accommodate me, as long I been coming to this hotel, I cannot believe she telling I cannot getting a better room after she put me to a filthy room.

Terrible trip. I plays BJ & both dealers were unfriendly.I ate at Diamond club with 2of my friends on Saturday1/16.garden salad was wilted taste like fish! Bread was rubbery I ordered an su jus sandwich can not bite it . Waiter says I will tell the manager never showed up twice they said I’ll call manager never came!Never asked if we want dessert.Nobody came back to our table so we left. My first time to eat at the club for the whole year and I have been a Diamond card holder for many years never have I been treated this way.

Room not ready ? Not sure why no one there hard to get anyone on phone rooms were dingy . Bums all over but did have good dinner at Gordon Ramsey rooms had no table to sit and eat ex. Coffee in your room plus waited 20 min for hot water to get hot I went with the flow due

Was able to get a last minute Comp room for 2 nights in the Ocean Tower. Gambling was Great the first night and broke even the next day. Came home with winnings, so it was a Great time overall. Nothing beats "Free room, Comp meals, and coming home with more money than you started with.