Caesars Atlantic City Hotel & Casino

Check in on Sat 11/21/20-11/23It was easy and from the time u walk in to the end of our stay.Room 3606 CT was clean, towel and sheets where clean nice and comfy I read different negative review lately.Me and my husband was undecisive of staying here.We took our chances. We was not disappointed.So Happy we did! We came to relax and play. Just to get away from the crazy world for couple days.Every Staff member here was so helpful and professional.We Love our Quiet floor. I Love more the Slot Machine I was winning and having fun Safe and clean.It made us forget for a lil there was a Pandemic.Everybody wore mask The only thing before 10pm we had to get food Restrictions..that was not a problemWe had lovely time at Caesar’s Thank you to all Team member.

I stayed at the Caesars casino few times. I am also a platinum card holder for Caesar reward. Prior to this visit we were here just 3 weeks ago with no problems. So for my birthday we decided to come back and what a nightmare. The room we choose was ocean tower suit with a ocean view. I can tell you that’s not what we got. The ocean view was the hotel next door that’s under construction. And at 9 am you heard the construction machines starting up very loud. When we check out, I ask to speak to the manger, we told me all he can do was take $50 bucks off. That did not even cover one night. I told him I have reservations for thanksgiving week and that after this stay I might change my reservation to ocean casino. He said “ you should stay at the Ocean if the construction noise bothers you” I was shocked. Well that’s what I did, seems like that will be the last time I stay Caesar casino Switch to the Ocean casino

The food at Ramseys Restauraunt taste so good especially their lobster mc and cheese with salmon. I also tried the sandwiches and fries are very tasty. The people are friendly and helpful no matter what color. Security is polite and the staff was very very nice and helpful. Sheets and bedding you sleep like a king. Its close to atlantic avenues Tanger mall, Ballys, hard rock, resorts. And oceans. Im definitely making it a return every month to try a different Ramseys dish.

Considering Atlantic City is the melting pot of the hood the hotel is clean I guess as Best as one can do but the noise levels are horrible the rooms must be made out of paper the rooms on both sides of me were partying smoking weed... but what’s more concerning is the lack of attentiveness in the rooms they are old and need to be updated shower doors held up by screws and towel racks up with ply wood come on a resort where they need to remove the resort fee since no water no coffee nothing they don’t even offer you a complementary water at the desk like the Ramada inn or lower end hotels do never coming back

We booked a Tribune suite with two double beds months in advance of our stay. Upon arrival, we were told that there were no Tribune suites with double beds available. The front desk agent was very argumentative and kept telling us to read the fine print in our reservations that the room type is not guaranteed. She tried to put us in a standard double room despite paying twice as much for the Tribune suite. After much back and forth with the agent, she agreed to put us in a Tribune suite with a king bed and a free cot. The room was not clean yet so we were told to come back in a half hour. A half hour later, another front desk agent informs us that they cannot offer a cot for free. This agent then disappears into the back for ten minutes to discuss with the manager. Eventually the manager agrees that the cot can be provided for free. How gracious of them to offer two beds in a room that should have had two beds to begin with. Other customers were in shouting matches with the front desk agents, so this wasn’t an isolated incident.Later in the stay we tried calling Ramsey’s for takeout but the phone system simply hangs up on you.TV had limited channels and no streaming apps that are offered by competition.Slot machines seemed to have been programmed to pay out less than usual.We expected an experience in line with other Caesar’s properties and we were provided with an experience that even a shady motel would be ashamed of.