Caesars Atlantic City Hotel & Casino

Rooms were dingy, carpet needs to be replaced. Felt stay was segregated by race! Worst stay at Caesars Atlantic city for birthday celebration!! noisy hotel guests, felt like a homeless shelter. did not feel safe!!

Ceasars appears to have fallen on tough times. The place was not overly clean. No pool. No Roma. No information in rooms about what was open. Registration was a nightmare. Everyone we spoke with felt the same

This was our first stay at Caesars, AC and were not impressed in the least! Staff at front desk were not very friendly and did not make us feel very welcome! Room was ok and standard AC fare, however, we were not told that some rooms did not have windows looking outside. Our only window faced the main lobby of the hotel! I believe this will be out first, and only, stay at Caesars, AC!

I usually stay at Caesars when visiting AC (1-2x annually), as they often offer Comp rooms, and all 4 nights were comped this trip. A great deal! I had booked a 1 king Ocean View Centurion Tower room, when I checked in around 5pm, those rooms were not available, but same with 2 Queens was, which was great, as I had extra pillows! I got room 3415. My room did have Ocean Views, but faced Bally's, and a previous Ocean View Room actually faced the ocean and was nicer view-wise. But besides that, I actually had a good stay. The room was a bit worn, but everything was clean, and worked properly. Fridge was cold. Bed was comfortable, and AC cooled the room relatively well. One of the chairs was quite squeaky and had some stains. Also when barefoot, some carpet/tile edges were sharp/painful to step on. Bathroom was spacious, great water pressure in shower, and maintained the temp! Nice soaps! Towels were clean. I did request by phone extra soap/Shampoo, which they did not bring, I called again next morning, and they did come within 45 mins or so, and left items at door, per request, and that time I had turned off the Don't Disturb light. I did see some efforts to clean and fix the property during my visit, with staff painting halls between garage and lobby, and carpeting being replaced. I can't wait to see the renovated rooms in the near future! I will definitely return to Caesars and am glad this trip went really well! I even got a big win on my last night! Check in and out was easy, I didn't have to wait for a room (checked in on a Monday), and it wasn't too crowded. Can't wait to return! Staff was friendly too! Dining was a bit limited during week, and I was very surprised when Gordon Ramsays was closed (bar/drinks only) on Wednesday! I did eat there Thursday for dinner and it was amazing! I also ate at KWI Tuesday night and it was good (not great). I also didn't like how the bars closed very early, so if you like to gamble late, it is difficult, even drinks at slots ended around 1am (mon-weds) or so except Thursday. I see some other reviews indicating paying for WIFI, WIFI is FREE, when you choose the basic option, and even though it shows a fee at times, it is included in resort fee, and you are not actually charged!

To start booking was easy! I had put my check in time as 8am, mind you I planned this trip 4 months in advance. The day of the trip I received an email about fast check in so I completed the steps which asked again about check in and we were running behind so I put the check in as 1130. We arrived at 1145ish dragged all our bags to check in which is conveniently at a kiosk but it said the room wasn’t ready yet. So we waited about 40 mins and checked again it still wasn’t ready. I went to the front desk to ask if there was an eta she asked for my information and said it wasn’t ready yet so I said I understand, but do you know when it will be ready she said well for 11$ you can have it now. So If there was a room available and I selected the time I was arriving why was I going to pay 11$ to check in “early”. The tv in the room might as well of been a computer monitor, there was no view and our sheets had a blood stain on them! The ONLY good thing about this hotel is the location. There is so many things in walking distance and the parking garage is huge. They also offer free parking with your stay which was a perk because parking in NJ is awful.