We've stayed in the different towers at Caesars AC and found that the Centurion and Ocean are the best and the Forum tower is a very, very distant third. I would use the following analogy: a room at the Centurion/Ocean is like staying at an upper tier deck of a cruise ship and the Forum tower would be sleeping above the engine room. No windows, ejector toilets, narrow hallways and etc. Staff was very similar. The casino dealers, security and wait staff on the casino floor and restaurant were all attentive and supportive. We would give them 5 stars. On the polar opposite, housekeeping was screaming down the hallways continuously and would share personal stories while they cleaned separate rooms (they would leave the doors open so they could communicate via the hallway) and as I stormed out of my room to check out early, I was surprised to see that most of them did not have masks on while they were in a guest room. During check out, I expressed my dissatisfaction with the front desk and all she said was "so you didn't like the room?". I explained that it wasn't just the room but my examples of housekeeping. I asked her to note it in my feedback and I sent a note to the host a few days ago as well.Also tier status didn't provide much leverage for us since I couldn't get out of the forum room during check in but at least we have the experience to share with others.