Caesars Atlantic City Hotel & Casino

Dirty, dated, uncomfortable, no seats in a room for 3 people, carpet was a disgrace & room smelled musty - service was awful too! Pool closed, plus looked extremely small - no changing facilities! Only selected bar at casino & restaurant open - they should either all be open or all be closed! I tried to withdraw cash at their ATM & had to go to cashier to ID - took over an hour to get MY money plus cost me &30! Pizza restaurant awful, no plates or cutlery, no table service - it's like getting a delivery but inside a restaurant at full restaurant prices!!

There was only one restaurant open the first night so we had to get something at Tazz no bars open the availability of food and drinks was not good. Also had a problem using the check in machine. The machine told it would text you when the room was ready the text never came

Rooms in Centurion tower are in dire need up updating. When it comes to a hotel room- I am picky about my room being clean and not looking like it’s falling apart. Every single surface in our room it was stained and disgusting. Wallpaper is peeling off walls, furniture is completely banged up. The only thing that was in good shape with the mirror headboard on the bed. Caesars need to step their game up with all the casinos in the area.

I have been the Caesars multiple times and never had an issue with accommodation . This last visit really turned me off on the Caesars experience after spending thousands in the casino over the last few years . I used a comp room to book there. And instead of feeling like I got treated well every single experience in my 1 day stay was disappointment The neighbors complained. Multiple times about noise complaints ... At 9pm the security came twice in 3 minutes and said the next time we would be ejected all I did was have my tv at a low volume and they kept calling .. we had to leave the room and go down to the beach. Because we were afraid to get kicked out. On top of that when I asked to switch rooms. The person at the counter was extremely rude and basically said go book somewhere elseThe next morning even though I scheduled the check out online at 12. The staff kept knocking saying it was time to leave at 11:15They said it was a recent policy I was just there literally 4 days prior and. Had zero issues

Charged for early check in when I wasn’t told about it. Hotel window View was the inside of the casino and the curtain did not close so we had a light shining through while we were sleeping. The room and the hallway had a smell to it. We stayed there for my wife’s birthday August 20 very disappointed.