Caesars Atlantic City Hotel & Casino

We went here for a friends 21st birthday. The hotel itself was clean and overall pretty nice, although much of it is starting to show its age. The rooms were clean and looked like they were updated about 10 years ago, and the rooms look different based on what tower you are in. I would recommend the Centurion tower.My biggest complaint would be the casino. We went for a 21st birthday, and we were definitely the youngest group there. We expected to get ID'ed (we are all 21 and 22 years old) but we were harassed nonstop by security. The first night, we were escorted to the security station, and forced to wear bright neon bracelets. I think it is good that Caesars takes this seriously, but we were told that we would stop being bothered once we had the bracelets on, since we would not need to be constantly ID'ed. But it didn't stop. Within a span of 20 minutes, 3-4 security guards questioned us, a waitress ID'ed us and gave issue to my friend whose ID expired a few days back despite security being fine with it. Again, I am glad Caesars takes this stuff seriously, but it was a little bit excessive and embarrassing.Overall, the stay was nice and we enjoyed.

We stayed at Caesar’s for the second time, and it was so much better. The automated check-in worked as it should, the room was comfortable with a good shower, and we had an ocean view. I look forward to coming back.

The laurel lounge was back in full swing as Denise Moschella returned as manager. The improvement was noticed quickly as the long lines disappeared and everything seemed normal. The bar service from Frank was as always outstanding. The servers are outstanding as always. MaMu, Maria, Rosa S , Lynda, Yumi and Beauty are always a pleasure to deal with. My guests were treated like family.

I got a room for 2 days and asked the employees if I could change rooms as I have in the past and at first the employees said there were no rooms to switch to. I got the room and noticed it was an inside room with no day light, this is something that is a problem for me. I need the light or I feel claustrophobic. I spoke to a manager and she stated she would have a room later when they were finish cleaning all the rooms. I gave her my phone number to contact me when it was available. I was never contacted. I don't think I'll ever go back.

Water leaking inside room took 2 calls for plumber he put a towel under it, bathroom door wouldn't close, had to call for a chair they wanted us to change rooms, we wanted rooms next to each other we had to switch rooms we had to wait over 3 hours to check-in after drinking 10 hours, unpainted doors dirty rooms