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Caesars Atlantic City Hotel & Casino

Caesars Atlantic City Reviews

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Caesars Atlantic City Reviews
Average Tripadvisor rating for Caesars Atlantic City
Average Rating Based on 18507 reviews
Caesars Atlantic City
Not what I was expecting
Caesars Atlantic City
At a minimum, I expect a clean room for $300+ a night, Mold, mildew, soap scum and previous guests fingerprints on the glass in the shower, Terrible view if you're in the tower by the lobby. needed...More
- beenaroundtoo2021
At a minimum, I expect a clean room for $300+ a night, Mold, mildew, soap scum and previous guests fingerprints on the glass in the shower, Terrible view if you're in the tower by the lobby. needed minor maintenance, broken window shade was most annoying. Arrived on a Wednesday, place was dead, 3/4 of the facility was closed, opened to half when the weekend came. Need reservations for every meal, no food before 2PM during the week, and learn that fast after checking in. Very disappointing when comparing to other casino areas around the country.
So much wrong
Caesars Atlantic City
We reserved a non-smoking suite. When we opened the door to the room, there was a strong smell of cigarette smoke. I didn't want to get charged for smoking in the room and I didn't want everything...More
- Wendy S
We reserved a non-smoking suite. When we opened the door to the room, there was a strong smell of cigarette smoke. I didn't want to get charged for smoking in the room and I didn't want everything in my suitcase to smell of smoke so I called the front desk. They brought up a powerful filter, but we needed to vacate the room for over an hour while they used it. It did work, to be fair. We called the front desk again because several lightbulbs were out. They sent someone fairly promptly. Next to the bed were two sinks. Out of view of the bed but across from the sinks was a bath/shower area. Past the sinks was the door to the lavatory (toilet). That room was a tiny closet. There was a glass shelf exactly elbow height when I was sitting down, so there was no room for my arm. Right above the toilet paper was a phone with a long, curly cord so there was no way to reach the toilet paper without getting tangled in the cord. In the morning, I wanted to take a shower, but realized the shower was basically open to the room - no door, no place to disrobe. Good thing it was just my husband and me - we often have my son with us when we book a suite. The shower was in the tub, and the tub was a deep soaking tub surrounded by very cold marble. To get in, one has to sit on the tub surround, which was at least a foot thick, then swing one's legs up and over. I needed my husband's help to get in but I had to do that naked because there was no place to put my clothing. When I turned on the water and tried to take a shower, the water came out of the shower AND the tub - no way to stop it from coming from the tub. The water into the tub was ICE cold. The water from the shower was SCALDING hot. I had to call him to help me get out. Now I was dirty, wet, burned, and freezing. They changed our room and took off $100 but that was a small percentage of what we paid. The manager said he was too busy to come up so he sent someone from housekeeping. The new room wasn't a suite. Pretty unsatisfying.
Recent trip
Caesars Atlantic City
We stayed on the 8th floor, needs updating badly! Lower floors apparently have been updated. Pool was ok, looks like there is a lot of construction taking place. Location was good. Smell of smoke...More
- VictoriaMarch
We stayed on the 8th floor, needs updating badly! Lower floors apparently have been updated. Pool was ok, looks like there is a lot of construction taking place. Location was good. Smell of smoke was strong.
Beautiful
Caesars Atlantic City
Really had a nice time at Caesars looking to return again real soon thank you guys The machines were nice the tables were nice poker was very nice thanks I really had a good time me and my family...More
- G213WIwilliamb
Really had a nice time at Caesars looking to return again real soon thank you guys The machines were nice the tables were nice poker was very nice thanks I really had a good time me and my family open to return real soon
Welcome to Caesars AC ...where a "Deluxe" room comes with no windows
Caesars Atlantic City
I paid more than $1000 at Caesars to stay for three nights and was assigned a "Deluxe" room that had no window. You've heard of a Room with a View, welcome to "Room without A View"! The picture in...More
- Joel G
I paid more than $1000 at Caesars to stay for three nights and was assigned a "Deluxe" room that had no window. You've heard of a Room with a View, welcome to "Room without A View"! The picture in the description has a window, but when I complained to two different staff they couldn't have cared less. This is the first hotel I've stayed at without a window since I was in college 30 years ago and traveling throughout Europe on a shoestring budget. You'd think a hotel charging more than $300/night would provide a window at least!They also promised free parking, which didn't happen, and when I called ahead to make sure my guest was also on the paperwork for the room, they didn't properly assign him to the room. Everything there was a ripoff and I'll never go back to this trashy place. If this is a Deluxe room, I wonder what the standard rooms are like! At least I won some of the money back from them in their casino. Don't stay here!
Caesars Atlantic City
Tripadvisor rating for this property
Not what I was expecting
At a minimum, I expect a clean room for $300+ a night, Mold, mildew, soap scum and previous guests fingerprints on the glass in the shower, Terrible view if you're in the tower by the lobby. needed...More
beenaroundtoo2021
At a minimum, I expect a clean room for $300+ a night, Mold, mildew, soap scum and previous guests fingerprints on the glass in the shower, Terrible view if you're in the tower by the lobby. needed minor maintenance, broken window shade was most annoying. Arrived on a Wednesday, place was dead, 3/4 of the facility was closed, opened to half when the weekend came. Need reservations for every meal, no food before 2PM during the week, and learn that fast after checking in. Very disappointing when comparing to other casino areas around the country.
Tripadvisor rating for this property
So much wrong
We reserved a non-smoking suite. When we opened the door to the room, there was a strong smell of cigarette smoke. I didn't want to get charged for smoking in the room and I didn't want everything...More
Wendy S
We reserved a non-smoking suite. When we opened the door to the room, there was a strong smell of cigarette smoke. I didn't want to get charged for smoking in the room and I didn't want everything in my suitcase to smell of smoke so I called the front desk. They brought up a powerful filter, but we needed to vacate the room for over an hour while they used it. It did work, to be fair. We called the front desk again because several lightbulbs were out. They sent someone fairly promptly. Next to the bed were two sinks. Out of view of the bed but across from the sinks was a bath/shower area. Past the sinks was the door to the lavatory (toilet). That room was a tiny closet. There was a glass shelf exactly elbow height when I was sitting down, so there was no room for my arm. Right above the toilet paper was a phone with a long, curly cord so there was no way to reach the toilet paper without getting tangled in the cord. In the morning, I wanted to take a shower, but realized the shower was basically open to the room - no door, no place to disrobe. Good thing it was just my husband and me - we often have my son with us when we book a suite. The shower was in the tub, and the tub was a deep soaking tub surrounded by very cold marble. To get in, one has to sit on the tub surround, which was at least a foot thick, then swing one's legs up and over. I needed my husband's help to get in but I had to do that naked because there was no place to put my clothing. When I turned on the water and tried to take a shower, the water came out of the shower AND the tub - no way to stop it from coming from the tub. The water into the tub was ICE cold. The water from the shower was SCALDING hot. I had to call him to help me get out. Now I was dirty, wet, burned, and freezing. They changed our room and took off $100 but that was a small percentage of what we paid. The manager said he was too busy to come up so he sent someone from housekeeping. The new room wasn't a suite. Pretty unsatisfying.
Tripadvisor rating for this property
Recent trip
We stayed on the 8th floor, needs updating badly! Lower floors apparently have been updated. Pool was ok, looks like there is a lot of construction taking place. Location was good. Smell of smoke...More
VictoriaMarch
We stayed on the 8th floor, needs updating badly! Lower floors apparently have been updated. Pool was ok, looks like there is a lot of construction taking place. Location was good. Smell of smoke was strong.
Tripadvisor rating for this property
Beautiful
Really had a nice time at Caesars looking to return again real soon thank you guys The machines were nice the tables were nice poker was very nice thanks I really had a good time me and my family...More
G213WIwilliamb
Really had a nice time at Caesars looking to return again real soon thank you guys The machines were nice the tables were nice poker was very nice thanks I really had a good time me and my family open to return real soon
Tripadvisor rating for this property
Welcome to Caesars AC ...where a "Deluxe" room comes with no windows
I paid more than $1000 at Caesars to stay for three nights and was assigned a "Deluxe" room that had no window. You've heard of a Room with a View, welcome to "Room without A View"! The picture in...More
Joel G
I paid more than $1000 at Caesars to stay for three nights and was assigned a "Deluxe" room that had no window. You've heard of a Room with a View, welcome to "Room without A View"! The picture in the description has a window, but when I complained to two different staff they couldn't have cared less. This is the first hotel I've stayed at without a window since I was in college 30 years ago and traveling throughout Europe on a shoestring budget. You'd think a hotel charging more than $300/night would provide a window at least!They also promised free parking, which didn't happen, and when I called ahead to make sure my guest was also on the paperwork for the room, they didn't properly assign him to the room. Everything there was a ripoff and I'll never go back to this trashy place. If this is a Deluxe room, I wonder what the standard rooms are like! At least I won some of the money back from them in their casino. Don't stay here!