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CAESARS PALACE LAS VEGAS HOTEL AND CASINO

Caesars Palace Las Vegas Reviews
Average Tripadvisor rating for Caesars Palace
Average Rating Based on 23282 reviews
Caesars Palace
Not worth the money
Caesars Palace
Bring your own water and coffee! Not the elite status hotel it portrays. Customer service subpar and my renovated room was not worth the $1590 for 5 nights. Go to the Bellagio for quality or better...More
- nancymckenzie66
Bring your own water and coffee! Not the elite status hotel it portrays. Customer service subpar and my renovated room was not worth the $1590 for 5 nights. Go to the Bellagio for quality or better yet, save money and go to The Flamingo. Rooms were newer!
Disappointing
Caesars Palace
Arrived around 7.30pm, complete chaos in drop off area, badly managed. Decided to use self check in machine - it picked up our booking and advised room was not yet ready... at 7.30pm?! Queued for...More
- 90CathyMac
Arrived around 7.30pm, complete chaos in drop off area, badly managed. Decided to use self check in machine - it picked up our booking and advised room was not yet ready... at 7.30pm?! Queued for desk and checked in, we were towards back of hotel in Palace Tower so quite a walk, got to room and it was well equipped however not properly cleaned - chips under table and what looked like salt on sofa - considered phoning to complain however in the end didn't want to waste time waiting for housekeeping to resolve as only there one night. Left over room service trolleys outside in corridor uncleared too.
Amazing Stay
Caesars Palace
We liked the fact that this was separate from the main hotel. You also had you own gym and the room was very spacious. The bed was very comfortable and the pillows very amazing as well. The turn down...More
- VinnyBal
We liked the fact that this was separate from the main hotel. You also had you own gym and the room was very spacious. The bed was very comfortable and the pillows very amazing as well. The turn down service was awesome. I would highly recommend this hotel.
Another Concert at Caesars
Caesars Palace
Check-in at Caesars was not a pleasant experience. We had made a reservation months in advance and sent an email notification the morning of our arrival confirming our stay. Upon check-in at 4:15 PM...More
- flyingbigdog
Check-in at Caesars was not a pleasant experience. We had made a reservation months in advance and sent an email notification the morning of our arrival confirming our stay. Upon check-in at 4:15 PM we were told our room in the Augusta Tower was not ready yet and we would receive an email when it came available. After a 1 & 1/2 hour wait and no email, we checked back at the desk and told our room was still not ready yet. Now keep in mind that the housekeeping staff leaves at 5:00 PM and it was now 5:45. After another 30 minutes with our patience wearing thin, we requested to talk to a manager. Believe it or not before we got to talk to a manager our room was ready. Throughout our stay there were more issues but suffice to say Caesars over promises and under delivers, especially when they market themselves as a top flight Vegas hotel.
Another trip to Vegas
Caesars Palace
Stayed at the palace tower and the rooms were big, clean, and ready on time. I love the diamond checkin where it allows you free early checkin and no lines. Caesars palace is center strip with easy...More
- totitan71
Stayed at the palace tower and the rooms were big, clean, and ready on time. I love the diamond checkin where it allows you free early checkin and no lines. Caesars palace is center strip with easy walking distance to any other hotel and property you desire to go to.
Caesars Palace
Tripadvisor rating for this property
Not worth the money
Bring your own water and coffee! Not the elite status hotel it portrays. Customer service subpar and my renovated room was not worth the $1590 for 5 nights. Go to the Bellagio for quality or better...More
nancymckenzie66
Bring your own water and coffee! Not the elite status hotel it portrays. Customer service subpar and my renovated room was not worth the $1590 for 5 nights. Go to the Bellagio for quality or better yet, save money and go to The Flamingo. Rooms were newer!
Tripadvisor rating for this property
Disappointing
Arrived around 7.30pm, complete chaos in drop off area, badly managed. Decided to use self check in machine - it picked up our booking and advised room was not yet ready... at 7.30pm?! Queued for...More
90CathyMac
Arrived around 7.30pm, complete chaos in drop off area, badly managed. Decided to use self check in machine - it picked up our booking and advised room was not yet ready... at 7.30pm?! Queued for desk and checked in, we were towards back of hotel in Palace Tower so quite a walk, got to room and it was well equipped however not properly cleaned - chips under table and what looked like salt on sofa - considered phoning to complain however in the end didn't want to waste time waiting for housekeeping to resolve as only there one night. Left over room service trolleys outside in corridor uncleared too.
Tripadvisor rating for this property
Amazing Stay
We liked the fact that this was separate from the main hotel. You also had you own gym and the room was very spacious. The bed was very comfortable and the pillows very amazing as well. The turn down...More
VinnyBal
We liked the fact that this was separate from the main hotel. You also had you own gym and the room was very spacious. The bed was very comfortable and the pillows very amazing as well. The turn down service was awesome. I would highly recommend this hotel.
Tripadvisor rating for this property
Another Concert at Caesars
Check-in at Caesars was not a pleasant experience. We had made a reservation months in advance and sent an email notification the morning of our arrival confirming our stay. Upon check-in at 4:15 PM...More
flyingbigdog
Check-in at Caesars was not a pleasant experience. We had made a reservation months in advance and sent an email notification the morning of our arrival confirming our stay. Upon check-in at 4:15 PM we were told our room in the Augusta Tower was not ready yet and we would receive an email when it came available. After a 1 & 1/2 hour wait and no email, we checked back at the desk and told our room was still not ready yet. Now keep in mind that the housekeeping staff leaves at 5:00 PM and it was now 5:45. After another 30 minutes with our patience wearing thin, we requested to talk to a manager. Believe it or not before we got to talk to a manager our room was ready. Throughout our stay there were more issues but suffice to say Caesars over promises and under delivers, especially when they market themselves as a top flight Vegas hotel.
Tripadvisor rating for this property
Another trip to Vegas
Stayed at the palace tower and the rooms were big, clean, and ready on time. I love the diamond checkin where it allows you free early checkin and no lines. Caesars palace is center strip with easy...More
totitan71
Stayed at the palace tower and the rooms were big, clean, and ready on time. I love the diamond checkin where it allows you free early checkin and no lines. Caesars palace is center strip with easy walking distance to any other hotel and property you desire to go to.