The check-in process took almost an hour due to low staffing and faulty kiosks. Security and front desk staff were unpleasant and at times rude. The rooms look like they were designed in the 1980s. The view was unimpressive. They provide K-Cups and a coffee machine and charge for it. Relative to other Vegas hotels, this one is in shambles. The resort fee is a shake-down. Stay next store at the Bellagio. Infinitely more clean, luxurious, and professional.