This used to be a wonderful place to stay. What happened?? Has management changed?1. First of all "Safety". Never before have we had safety concerns in Las Vegas and Caesars. Now people hover in the gaming area waiting to steal your money, phone, etc. and run. This has happened to us and several others have told us the same story. People are also solicitating donations in the casino, selling raffle tickets, etc. It has become a circus.2. Lack of staff: You wait in line for everything. Check in, restaurants, placing bets, drink service, Rewards counter etc. Laid off employees should be hired back! Drink service is non existent.3. Majority of staff has negative attitude: Feel bad for them. Guessing on how poorly treated they were by management during the Covid crisis.4. Bogus charges on bill: Would not delete them at check out. A day later we received a message they were a mistake and had been deleted.5. Organization terrible: We had been using a line of credit for years. This time we were told it did not exist. Was given a new application to complete. Discussions with three people and two calls to the credit department and 45 minutes to clear up.6. Uber location: About a 15 minute walk to the front desk. Cabs pull up front. Why not make it convenient for customers???7. Recently at the Great Gift Wrap Up - what a disaster!!!!!8. Few quick food choices. Two now and use to be about 7.We are the top gambling tier (7 Star) and the lines are much longer for others.