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CAESARS PALACE LAS VEGAS HOTEL AND CASINO

Caesars Palace Las Vegas Reviews
Average Tripadvisor rating for Caesars Palace
Average Rating Based on 17364 reviews
Caesars Palace
Christmas Trip
Caesars Palace
Stayed in Agustus Tower. Very clean and room beautiful. Staff at check in were great and overall excellent service. Celebrating nephew's 21st birthday and bar staff was very friendly. Overall...More
- Dreamer55290165270
Stayed in Agustus Tower. Very clean and room beautiful. Staff at check in were great and overall excellent service. Celebrating nephew's 21st birthday and bar staff was very friendly. Overall wonderful experience!!
NO HOT WATER BAD CUSTOMER SERVICE
Caesars Palace
Our first holiday to Vegas. We had the choice of the Bellagio or this place and we made a mistake. Long haul flight from London and after checking in we have no hot water. I’ve called 5 time and...More
- JH72
Our first holiday to Vegas. We had the choice of the Bellagio or this place and we made a mistake. Long haul flight from London and after checking in we have no hot water. I’ve called 5 time and told them how unhappy we are and all we have been told is we will get $50 credit on our account to buy food! What a disgrace! I’ve told them we are so upset on our first night in Vegas! Spoke to Ashley the guest services manager and said they can at least upgrade us to a great room for this terrible mishap but I got the answer. We are willing to refund your stay if you want to leave but you cannot be upgraded and $50 is all we can give you. Also there is no ETA on when the hot water will be back. Caesars Palace. You are a total disgrace. I will be in touch with the GM immediately!The week before Christmas, first time to Vegas. Disgraceful attitude. Unhappy customers!
Great Time!
Caesars Palace
Clean and fun, went with friends and we were all able to play. Facilities were clean and service was great at the tables, and at the bar. Payouts were a nice bonus too! We had a great time here, and...More
- Climber31487245482
Clean and fun, went with friends and we were all able to play. Facilities were clean and service was great at the tables, and at the bar. Payouts were a nice bonus too! We had a great time here, and then ended the night.
Christmas Get Away
Caesars Palace
We had a wonderful time! We enjoyed all the beautiful Christmas decorations. The people were very friendly I was never worried about safety the whole strip was so clean and inviting. The people...More
- Sightseer65265643399
We had a wonderful time! We enjoyed all the beautiful Christmas decorations. The people were very friendly I was never worried about safety the whole strip was so clean and inviting. The people working in the resorts were friendly, informative, took time to listen to you, and gave good advice as to what to visit.
Hail Cesare
Caesars Palace
The location was great with a variety of slots 🎰. The smoke was over whelming and annoying.My room had carpet with unraveled spots and the wall had a large gash near the bed. Unlike other casinos...More
- Sightseer66336791047
The location was great with a variety of slots 🎰. The smoke was over whelming and annoying.My room had carpet with unraveled spots and the wall had a large gash near the bed. Unlike other casinos, there were no credits for points or discounts on food or beverages.
Caesars Palace
Tripadvisor rating for this property
Christmas Trip
Stayed in Agustus Tower. Very clean and room beautiful. Staff at check in were great and overall excellent service. Celebrating nephew's 21st birthday and bar staff was very friendly. Overall...More
Dreamer55290165270
Stayed in Agustus Tower. Very clean and room beautiful. Staff at check in were great and overall excellent service. Celebrating nephew's 21st birthday and bar staff was very friendly. Overall wonderful experience!!
Tripadvisor rating for this property
NO HOT WATER BAD CUSTOMER SERVICE
Our first holiday to Vegas. We had the choice of the Bellagio or this place and we made a mistake. Long haul flight from London and after checking in we have no hot water. I’ve called 5 time and...More
JH72
Our first holiday to Vegas. We had the choice of the Bellagio or this place and we made a mistake. Long haul flight from London and after checking in we have no hot water. I’ve called 5 time and told them how unhappy we are and all we have been told is we will get $50 credit on our account to buy food! What a disgrace! I’ve told them we are so upset on our first night in Vegas! Spoke to Ashley the guest services manager and said they can at least upgrade us to a great room for this terrible mishap but I got the answer. We are willing to refund your stay if you want to leave but you cannot be upgraded and $50 is all we can give you. Also there is no ETA on when the hot water will be back. Caesars Palace. You are a total disgrace. I will be in touch with the GM immediately!The week before Christmas, first time to Vegas. Disgraceful attitude. Unhappy customers!
Tripadvisor rating for this property
Great Time!
Clean and fun, went with friends and we were all able to play. Facilities were clean and service was great at the tables, and at the bar. Payouts were a nice bonus too! We had a great time here, and...More
Climber31487245482
Clean and fun, went with friends and we were all able to play. Facilities were clean and service was great at the tables, and at the bar. Payouts were a nice bonus too! We had a great time here, and then ended the night.
Tripadvisor rating for this property
Christmas Get Away
We had a wonderful time! We enjoyed all the beautiful Christmas decorations. The people were very friendly I was never worried about safety the whole strip was so clean and inviting. The people...More
Sightseer65265643399
We had a wonderful time! We enjoyed all the beautiful Christmas decorations. The people were very friendly I was never worried about safety the whole strip was so clean and inviting. The people working in the resorts were friendly, informative, took time to listen to you, and gave good advice as to what to visit.
Tripadvisor rating for this property
Hail Cesare
The location was great with a variety of slots 🎰. The smoke was over whelming and annoying.My room had carpet with unraveled spots and the wall had a large gash near the bed. Unlike other casinos...More
Sightseer66336791047
The location was great with a variety of slots 🎰. The smoke was over whelming and annoying.My room had carpet with unraveled spots and the wall had a large gash near the bed. Unlike other casinos, there were no credits for points or discounts on food or beverages.