CAESARS PALACE LAS VEGAS HOTEL AND CASINO

Always a good time. Covid didn’t affect our trip. We were very careful and the staff does their best considering all the restrictions in place. I honestly feel bad for the employees and the city as they try to work within the boundaries. We all love coming here so please continue to have the city open! Caesars is an awesome location on the strip. Close to everything. I personally like the Forum tower because it is by the Sports Book. Thanks for allowing us to share more memories here!

I stayed at Caesars for a two night stay with my two children for Thanksgiving.. not only is the hotel a exceptional experience the Customer service I received from the team member at the front desk (Gemma) was outstanding not only will I be back to stay but also to hopefully be checked in by her again. They definitely hired the right employees to represent such a elegant place to vacation at. ⭐️⭐️⭐️⭐️⭐️

They do not provide any information. They don’t know anything you ask. Do not touch anything in the little fridge they will charge you if you put your own water inside. I never though that the so well known Caesar Hotel in Las Vegas would have so little of customer services, they can’t advice about places, shows anything. It is like you are on your own. They are not interested in the customer good or excellent stays at all. Need better management. I asked for a manager and he kept looking at a computer display while I was talking about so bad the service is. No education, no manners. Definitely I would it not return or recommend this hotel.

Not a 4 star hotel! Terribly rude staff and rooms like a tweaked out crack hotel. Stained bed, ripped couch, scuffed dresser. Front desk staff refused to handle complaint or allow us to speak with management. No coffee pot in room, no service whatsoever... I would give a ZERO star

We went to Death Valley and came to sleep before I go home. I couldn’t not sleep at all. Next door was screaming smoking and play music so loud since 11 pm to 3 am (now). Caesars palace do NOTHING I keep calling front desk to do something about it.