CAESARS PALACE LAS VEGAS HOTEL AND CASINO

My birthday trip the suite is perfect and the staff is tip too in this time that we are in the social distancing and safety measures are great everything is amazing I highly recommend this property!!!

Caesars is a beautiful resort. The rooms are amazing. Gave it 3 stars because of miscommunication and lack of information. There are no information guides in the room. They do not provide a refrigerator and if you open and use the one there they charge you $75. They have a coffee pot but you have to pay $25 for 4 pods. No coffee cups provided. The room bar is full and if you even touch the items they charge you for them! I was just checking to see what they had! There is no concierge on duty and not one phone number you can call for help or information. Security is not very good on the casino floor either. My girlfriends and I were approached and even accosted several times by sketchy individuals and no security ever to be found. The food, drink and snack prices are ridiculous!

Our room was beautiful and all the places we ate inside the hotel were awesome. It was a bit expensive and we were not able to enjoy all the amenities such as the spa and massage treatments and the restaurants and bars were super expensive. I only had one bad thing happen. I was at the ATM and two security personnel were walking by and I asked for directions. As the male officer was talking I glanced at the ATM machine to retrieve my receipt and he said "if you'd pay attention to what I'm saying." Kind of berating me as if I was a child not paying attentions.

My wife and I travel to Vegas every other month for a 4 night get-away. In one word its very Classy. The hotel staff has always been wonderful to us. the forum has great shopping, the casino floor is fun and the pools are awesome. My watch noticed that I was walking around 5 miles everyday because its a big place. We just returned and would like to share what covid has changed. There was no room service the whole time we were there, you have to request anything you need and they send it up. Most the dinning options were closed, including the buffets, but pick up and delivery was available. The pools were closed till March and many of the stores were open only on the weekend. One negative note is stay clear of Gordan Ramsay, it's a terrible disappointment.

I frequent Vegas often and unfortunately this was the worst stay I've ever had. I had wanted to stay at Caesars for a long time and an impromptu trip and low nightly rates finally made that possible. I stayed in the Palace Tower and room was beautiful, bed super comfortable. The snack bar had an opened bag of cookies on it, so I called the front desk to make them aware so I wasn't charged. The customer service person I spoke with was friendly and made a note to the account. I was not feeling well from my travels (stomach stuff, not Covid) so I didn't get out and about for fun as I had planned. Instead, I went to bed early. Then, around 12:30 a.m. the neighbors in the connecting room next door starting getting loud, laughing, talking loudly and playing rap music. I could literally hear every word at most times. After an hour of hoping they would settle down or leave, I spoke to security who said they would send someone up. They never did. The party next door left for little over an hour and returned around 2:00 a.m. I woke up again and feeling just terrible, I called security again. They, again, said they would "be right up" to address the noisy neighbors, but never did. I even resorted to earplugs and pulled the covers over my head. Eventually, I got an hour sleep, but was awaken by laughter until they finally got quiet around 6:30 a.m. By that point, I had had enough, took a shower, and drove the 6 hours home.