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CAESARS PALACE LAS VEGAS HOTEL AND CASINO

Caesars Palace Las Vegas Reviews
Average Tripadvisor rating for Caesars Palace
Average Rating Based on 20225 reviews
Caesars Palace
Wonderful Stay
Caesars Palace
Great Room! I stayed at the Augustus Premium Room with a 2 Queen beds, living area with a sofa, a table and 2 chairs. It's such a spacious room, where you can entertain friends. I would book this...More
- dmjpag1217
Great Room! I stayed at the Augustus Premium Room with a 2 Queen beds, living area with a sofa, a table and 2 chairs. It's such a spacious room, where you can entertain friends. I would book this type of room again!
Flamingo
Caesars Palace
We usually stay at Caeser's or Paris during our stays in Vegas. Because of EDC and other events going on, we ended up staying at Flamingo in the Habitat Tower. We were pleasantly surprised that the...More
- mk449ers
We usually stay at Caeser's or Paris during our stays in Vegas. Because of EDC and other events going on, we ended up staying at Flamingo in the Habitat Tower. We were pleasantly surprised that the room was so nice with the updated changes. We were very pleased with our room and strip view that faced the mountains and Caeser's Palace. It was really nice!
Could have been so much more
Caesars Palace
We booked a package and had already paid extra for an upgrade to deluxe. When we arrived they said they were full but for $80 we could get a 'better' upgrade. We told her it was our anniversary and...More
- Liz C
We booked a package and had already paid extra for an upgrade to deluxe. When we arrived they said they were full but for $80 we could get a 'better' upgrade. We told her it was our anniversary and she said she'd give it to us for an extra $40 a night x 3 nights. We expected so much more than what we got. Room 1204 - partial view of pool. Windows very dirty, curtains old and in need of repair. Smoke stained yellow and wrinkled beyond acceptable. No extra towels, sheets not high quality and very scratchy. No wine glasses provided as are at Wynn/Venetian/Palazzo. Tub grout was dirt stained, hard water spots on bidet (yuck). Tub plug broken. House cleaning did not pick up or refold towels left on chair. Not enough towels provided. Ice bucket with melted water left for two days not emptied. No plush terry robes as in other 'luxury' accommodations we've stayed at. Called down for champaign glasses and husband put on hold for 10 minutes and transferred to housekeeping???? 30 minutes later still no glasses. I call and get put on hold for another 15 minutes and then sent to dining and put on hold again for approx 3 minutes and finally when I got 'Candy', she said no order was received? Needless to say we could not wait any longer to toast our anniversary as we had dinner reservations. Customer service is and attention to detail is seriously lacking at this hotel. When you call front desk a live person should answer forthwith if you are trying to be a luxury resort? When we were leaving, they had multiple taxis waiting and a very long line of patrons waiting for cabs. The doormen were not efficient and kept trying to 'sell' us a private limo service in lieu of the waiting cabs. Very unprofessional. Sadly, while it was a great location. Exterior, lobby and Casino BEAUTIFUL. The customer care and maintenance of this hotel is seriously lacking. If your looking for amazing, go to The Wynn, or Palazzo.
I love this luxurious resort and casino
Caesars Palace
This is my home in Vegas! I enjoy everything they have to offer: super comfy beds, The beautifully appointed room décor, The variety of gaming, gourmet restaurants, shops at the Forum, the very...More
- smamanne
This is my home in Vegas! I enjoy everything they have to offer: super comfy beds, The beautifully appointed room décor, The variety of gaming, gourmet restaurants, shops at the Forum, the very happening Omni nightclub, The Qua Spa and the huge pool area with choices of the atmosphere that you desire.
Beautiful Property - Great People and Service
Caesars Palace
We stopped at Caesars Palace on our way back from Harrah's in Laughlin and it was a refreshing and fun experience. Beautiful rooms, great food choices, fun slot machines and table games. Great fun...More
- June S
We stopped at Caesars Palace on our way back from Harrah's in Laughlin and it was a refreshing and fun experience. Beautiful rooms, great food choices, fun slot machines and table games. Great fun! The pool is beautiful and the staff poolside was very attentive and helpful....even though it was a little chilly for May
Caesars Palace
Tripadvisor rating for this property
Wonderful Stay
Great Room! I stayed at the Augustus Premium Room with a 2 Queen beds, living area with a sofa, a table and 2 chairs. It's such a spacious room, where you can entertain friends. I would book this...More
dmjpag1217
Great Room! I stayed at the Augustus Premium Room with a 2 Queen beds, living area with a sofa, a table and 2 chairs. It's such a spacious room, where you can entertain friends. I would book this type of room again!
Tripadvisor rating for this property
Flamingo
We usually stay at Caeser's or Paris during our stays in Vegas. Because of EDC and other events going on, we ended up staying at Flamingo in the Habitat Tower. We were pleasantly surprised that the...More
mk449ers
We usually stay at Caeser's or Paris during our stays in Vegas. Because of EDC and other events going on, we ended up staying at Flamingo in the Habitat Tower. We were pleasantly surprised that the room was so nice with the updated changes. We were very pleased with our room and strip view that faced the mountains and Caeser's Palace. It was really nice!
Tripadvisor rating for this property
Could have been so much more
We booked a package and had already paid extra for an upgrade to deluxe. When we arrived they said they were full but for $80 we could get a 'better' upgrade. We told her it was our anniversary and...More
Liz C
We booked a package and had already paid extra for an upgrade to deluxe. When we arrived they said they were full but for $80 we could get a 'better' upgrade. We told her it was our anniversary and she said she'd give it to us for an extra $40 a night x 3 nights. We expected so much more than what we got. Room 1204 - partial view of pool. Windows very dirty, curtains old and in need of repair. Smoke stained yellow and wrinkled beyond acceptable. No extra towels, sheets not high quality and very scratchy. No wine glasses provided as are at Wynn/Venetian/Palazzo. Tub grout was dirt stained, hard water spots on bidet (yuck). Tub plug broken. House cleaning did not pick up or refold towels left on chair. Not enough towels provided. Ice bucket with melted water left for two days not emptied. No plush terry robes as in other 'luxury' accommodations we've stayed at. Called down for champaign glasses and husband put on hold for 10 minutes and transferred to housekeeping???? 30 minutes later still no glasses. I call and get put on hold for another 15 minutes and then sent to dining and put on hold again for approx 3 minutes and finally when I got 'Candy', she said no order was received? Needless to say we could not wait any longer to toast our anniversary as we had dinner reservations. Customer service is and attention to detail is seriously lacking at this hotel. When you call front desk a live person should answer forthwith if you are trying to be a luxury resort? When we were leaving, they had multiple taxis waiting and a very long line of patrons waiting for cabs. The doormen were not efficient and kept trying to 'sell' us a private limo service in lieu of the waiting cabs. Very unprofessional. Sadly, while it was a great location. Exterior, lobby and Casino BEAUTIFUL. The customer care and maintenance of this hotel is seriously lacking. If your looking for amazing, go to The Wynn, or Palazzo.
Tripadvisor rating for this property
I love this luxurious resort and casino
This is my home in Vegas! I enjoy everything they have to offer: super comfy beds, The beautifully appointed room décor, The variety of gaming, gourmet restaurants, shops at the Forum, the very...More
smamanne
This is my home in Vegas! I enjoy everything they have to offer: super comfy beds, The beautifully appointed room décor, The variety of gaming, gourmet restaurants, shops at the Forum, the very happening Omni nightclub, The Qua Spa and the huge pool area with choices of the atmosphere that you desire.
Tripadvisor rating for this property
Beautiful Property - Great People and Service
We stopped at Caesars Palace on our way back from Harrah's in Laughlin and it was a refreshing and fun experience. Beautiful rooms, great food choices, fun slot machines and table games. Great fun...More
June S
We stopped at Caesars Palace on our way back from Harrah's in Laughlin and it was a refreshing and fun experience. Beautiful rooms, great food choices, fun slot machines and table games. Great fun! The pool is beautiful and the staff poolside was very attentive and helpful....even though it was a little chilly for May