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CAESARS PALACE LAS VEGAS HOTEL AND CASINO

Caesars Palace Las Vegas Reviews
Average Tripadvisor rating for Caesars Palace
Average Rating Based on 26135 reviews
Caesars Palace
Caesars Palace Oct/2020
Caesars Palace
Great place to stay. Rooms are nice, large, and imo have very comfortable mattress/bedding. Location is central to many other popular casinos, restaurants, shopping. Beware of the over priced resort...More
- FingerElbow
Great place to stay. Rooms are nice, large, and imo have very comfortable mattress/bedding. Location is central to many other popular casinos, restaurants, shopping. Beware of the over priced resort fees!!! Not sure we are getting what we are paying the extra for. The Parking structure is confusing so visitor beware. Also the parking structure elevators are very congested during peak times...obviously especially with Covid precautions. Recommend Caesars to provide attendants to allow for smooth and efficient transport.
Very nice spacious room
Caesars Palace
If you have a car this is a good place to choose and there is free self park. Room - including the bathroom - was really nice. Spotless. We were only here to shower, sleep, and move o so cannot...More
- Morgan2010
If you have a car this is a good place to choose and there is free self park. Room - including the bathroom - was really nice. Spotless. We were only here to shower, sleep, and move o so cannot comment on all the facilities, except to say there is a lot of stuff to do, gamble, eat, shop
Great experience !
Caesars Palace
Love , Love , Love this hotel and the staff . I hated the room they gave us at check in , But Tomek was super great and on top of things and found us a better room ASAP ! The treatment from the staff...More
- turquoisem834
Love , Love , Love this hotel and the staff . I hated the room they gave us at check in , But Tomek was super great and on top of things and found us a better room ASAP ! The treatment from the staff was outstanding! Everyone was helpful and kind . I will definitely be staying again ! Thank you for the 5 start service !!
Another great stay at the Palace
Caesars Palace
I stayed in the Octavious Tower which is very nice and near the pool and Starbucks. The pool doors closest to the tower are closed so you will have to walk around and enter by the Palace Tower. The...More
- WhereintheusisMikey
I stayed in the Octavious Tower which is very nice and near the pool and Starbucks. The pool doors closest to the tower are closed so you will have to walk around and enter by the Palace Tower. The only small blip us that the Starbucks service is very slow they have 4 to 5 people working and it still takes a long time to get a cup of coffee, my Starbucks in Washington has two ladies and can knock it out a lot faster then the 4 or 5 the Caesars Starbucks can. The buffet, Rao's and Mr. Chows are still closed and the Mesa Grill will be closing for good in November. You must wear a mask inside the hotel and the pool area even if you have a cabana. You must also wear a mask if you're sitting next to the pool with your feet in the water, you can only take it off if you're in the pool.
Poor customer service
Caesars Palace
Our stay started horribly. The room we are given is so noisy with a loud vibration. We called guest services a total of 3 times for someone to come and check the noise . We waited for 1 hour but...More
- EduardoO350
Our stay started horribly. The room we are given is so noisy with a loud vibration. We called guest services a total of 3 times for someone to come and check the noise . We waited for 1 hour but nobody came. We called again and was told we can change room and just go down to reception desk on the right side for room change. Ones we hot down, there was no such window and was told we have to line up again like we are checking in. The line was long and slow moving. The security checking the temperature told us to approach the supervisor standing there and ask if he can help us. I approached the supervisor but he was a total jerk. He yelled at me and told me to line up again because there is nothing he will do for us. It took another 30 to 40 minutes to reach a reception clerk to change the room. In all we wasted 2 1/2 ,hours if our day just to get a room. The rooms are large but very old. Head boards have damage and leather is fading. Compared to other hotels, Bellagio. Palazzo and Encore are much better. Even Mirage or TI have better service. Lesson learned. I will stick to hotels I received courteous and friendly service.
Caesars Palace
Tripadvisor rating for this property
Caesars Palace Oct/2020
Great place to stay. Rooms are nice, large, and imo have very comfortable mattress/bedding. Location is central to many other popular casinos, restaurants, shopping. Beware of the over priced resort...More
FingerElbow
Great place to stay. Rooms are nice, large, and imo have very comfortable mattress/bedding. Location is central to many other popular casinos, restaurants, shopping. Beware of the over priced resort fees!!! Not sure we are getting what we are paying the extra for. The Parking structure is confusing so visitor beware. Also the parking structure elevators are very congested during peak times...obviously especially with Covid precautions. Recommend Caesars to provide attendants to allow for smooth and efficient transport.
Tripadvisor rating for this property
Very nice spacious room
If you have a car this is a good place to choose and there is free self park. Room - including the bathroom - was really nice. Spotless. We were only here to shower, sleep, and move o so cannot...More
Morgan2010
If you have a car this is a good place to choose and there is free self park. Room - including the bathroom - was really nice. Spotless. We were only here to shower, sleep, and move o so cannot comment on all the facilities, except to say there is a lot of stuff to do, gamble, eat, shop
Tripadvisor rating for this property
Great experience !
Love , Love , Love this hotel and the staff . I hated the room they gave us at check in , But Tomek was super great and on top of things and found us a better room ASAP ! The treatment from the staff...More
turquoisem834
Love , Love , Love this hotel and the staff . I hated the room they gave us at check in , But Tomek was super great and on top of things and found us a better room ASAP ! The treatment from the staff was outstanding! Everyone was helpful and kind . I will definitely be staying again ! Thank you for the 5 start service !!
Tripadvisor rating for this property
Another great stay at the Palace
I stayed in the Octavious Tower which is very nice and near the pool and Starbucks. The pool doors closest to the tower are closed so you will have to walk around and enter by the Palace Tower. The...More
WhereintheusisMikey
I stayed in the Octavious Tower which is very nice and near the pool and Starbucks. The pool doors closest to the tower are closed so you will have to walk around and enter by the Palace Tower. The only small blip us that the Starbucks service is very slow they have 4 to 5 people working and it still takes a long time to get a cup of coffee, my Starbucks in Washington has two ladies and can knock it out a lot faster then the 4 or 5 the Caesars Starbucks can. The buffet, Rao's and Mr. Chows are still closed and the Mesa Grill will be closing for good in November. You must wear a mask inside the hotel and the pool area even if you have a cabana. You must also wear a mask if you're sitting next to the pool with your feet in the water, you can only take it off if you're in the pool.
Tripadvisor rating for this property
Poor customer service
Our stay started horribly. The room we are given is so noisy with a loud vibration. We called guest services a total of 3 times for someone to come and check the noise . We waited for 1 hour but...More
EduardoO350
Our stay started horribly. The room we are given is so noisy with a loud vibration. We called guest services a total of 3 times for someone to come and check the noise . We waited for 1 hour but nobody came. We called again and was told we can change room and just go down to reception desk on the right side for room change. Ones we hot down, there was no such window and was told we have to line up again like we are checking in. The line was long and slow moving. The security checking the temperature told us to approach the supervisor standing there and ask if he can help us. I approached the supervisor but he was a total jerk. He yelled at me and told me to line up again because there is nothing he will do for us. It took another 30 to 40 minutes to reach a reception clerk to change the room. In all we wasted 2 1/2 ,hours if our day just to get a room. The rooms are large but very old. Head boards have damage and leather is fading. Compared to other hotels, Bellagio. Palazzo and Encore are much better. Even Mirage or TI have better service. Lesson learned. I will stick to hotels I received courteous and friendly service.