Caesars Southern Indiana

Planned a weekend getaway and was all excited until we walked into our room, it clearly wasn’t properly cleaned before our arrival because there was trash in the room, when spoke to front desk they were rude and didn’t care about our concerns, spoke to housekeeping supervisor she was very apologetic and comped us 15.00 on our room. Left several messages for a front desk manager because of the rudeness of their staff and never once got a call back. Loved the casino, hated the staff of the hotel and the cleanliness of their rooms!

Unfortunately, while casino had a fair amount of business, the hotel was pretty deserted and restaurants closed. The gift shop was also closed.. There was only a grill open in the casino, although breakfast was available in the hotel lobby area. The Internet service was horribly slow and I ended up using my own service instead. I reserved two rooms from hotels.com but somehow there was only one room reserved. The hotel should advertise that (except, it seems, on weekends), things are closed. Maybe a good place in the summer, but definitely lacking in the winter. Be prepared to drive elsewhere to eat!

All calls are directed through some foreign country. Just trying to extend your stay is absolutely impossible. Tried to add a person to my room on the way to resort. Never could talk to front desk. Even when you call from room phone it goes through India.

The experience was great except for the mouse that I recorder crawling around in the dining area at the Grill restaurant. This was after I had order some food. Smh you would think that all the money this place make that they would have the mouse problem under control. Oh and before I forget the jacuzzi is not open in the pool area either. I guess they forgot to mention these problem.

This is a great getaway spot for an overnight or weekend stay. The hotel is nice - not luxurious, but comfortable. Beds were cozy. The casino is a very short walk away and it absolutely beautiful since rebuilt. Only complaint was I wish there were more food options available. The Grill and the Steakhouse were the only two places open. There isnt much around the immediate area either. So pack plenty of snacks.