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Temporarily Closed 

Due to provincial COVID-19 restrictions, Caesars Windsor is temporarily closed. The safety of our guests, team members and community is a priority and as such, we will continue to follow the recommendations of provincial and local public health units.

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CAESARS WINDSOR REOPENING FREQUENTLY ASKED QUESTIONS

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Due to provincial COVID-19 restrictions, Caesars Windsor is temporarily closed. The safety of our guests, team members and community is a priority and as such, we will continue to follow the recommendations of provincial and local public health units.

CAESARS REWARDS

My Reward Credits are due to expire. Is Caesars Rewards extending the expiration date?

Yes, we will once again be extending the expiration for Reward Credits to January 31, 2022.  This extension will be performed on July 28, 2021.  This applies only at Caesars Windsor and only for guests who have a majority of their Caesars Rewards play at Caesars Windsor.

Will my Tier Status and benefits be extended?

Yes, we are extending 2020 Tier Status and unused benefits through January 31, 2023 giving members more time to enjoy what they have earned. This applies only at Caesars Windsor and only for guests who have a majority of their Caesars Rewards play at Caesars Windsor.

I was unable to use my Celebration Dinner, will that be extended?

Upon reopening we will have limited food and beverage outlets available, therefore in lieu of this voucher we will be offering Reward Credits of equal value that can be added to your account to use as you choose. Stay tuned for information on how to redeem these at the Reward Kiosks.  This applies only at Caesars Windsor and only for guests who have a majority of their Caesars Rewards play at Caesars Windsor.

What about my Seven Star trip that I was unable to take?

We are extending Seven Star trips to January 31, 2023. This applies only at Caesars Windsor and only for guests who have a majority of their Caesars Rewards play at Caesars Windsor.

Once you reopen, there will be limited time to earn Tier Credits to qualify for a tier upgrade for 2022. Will you be offering Tier Credit promotions?

We are in the process of planning programs, please stay tuned for details.