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Welcome to Caesars rewards at Caesars Windsor

Get rewarded for doing everything you enjoy. Earn when you play, dine, shop, or stay!

Visit us at the Caesars Rewards Centre

We are here to help! Visit us at the Caesars Rewards Centre, located on the main casino gaming floor for assistance or questions about your Caesars Rewards account*.

Hours of Operation:

8am-2am Sunday through Thursday
8am-4am Friday and Saturday. 

*Photo ID required. The benefits of the program are intended for the use of the person listed on the account (“member”) only. Non-transferable. Reward Credits expire after 6 months of account inactivity. Complete Caesars Rewards Rules and Regulations available at Caesars Rewards Centre or online at


Total Rewards

Sign & Dine!

Get rewarded for doing everything you enjoy. Earn when you play, dine, shop, attend concerts or stay in Caesars Rewards resorts and casinos. Enjoy exclusive discounts, Free Play, Concert Pre-sales, no Resort Fees at Caesars Windsor, and more! Join today and recive a $10 Sign and Dine food offer!

Caesars Rewards Mobile App

Download The Caesars Rewards Mobile App


  • Get more than $250 in mobile-only offers*
  • View your Caesars Rewards loyalty offers
  • Make reservations for rooms and restaurants**
  • Buy show tickets
  • Bonus entries and exclusive contests

*Only valid at participating Las Vegas properties.
**Available for Neros Steakhouse at Caesars Windsor. For Hotel reservations call 1-800-991-8888.

Download to your mobile device:


Caesars Rewards FAQs

I want to reset my PIN / What is my PIN?

PIN Resets can only be done at the Caesars Rewards Centre (or casino cashier outside of Caesars Rewards Centre’s hours of operation). Government-Issued Photo ID is required.

I want to reset my website PIN.

If you are having trouble resetting your PIN online, or are having trouble accessing “My Caesars Rewards ” account online, contact 1-800-eHARRAH for technical support.

I lost my Caesars Rewards card and need a replacement.

Guests must visit the Caesars Rewards Centre during the hours of operation, or request a card replacement at a Table Game. Valid Government-Issued Photo ID is required in order to receive a replacement card.

I need to change my Name/Address on my Caesars Rewards Account.

Address changes may be made online, or at the Caesars Rewards Centre with valid Government—Issued Photo ID. Name Changes can only be done at the Caesars Rewards Centre by presenting valid Government-Issued Photo ID with the new name.

Why didn’t I receive a specific offer or invitation?

Most of our offers are based on average daily play, not on Tier Credits. If your play meets the play-based criteria and you have a current email address on your Caesars Rewards account, you would automatically be emailed the details of the offer. There are many benefits that are available to you based on your Tier, however offers are not based on Tier.

When will my Reward Credits show on my Caesars Rewards account?

Reward Credits earned from slot or table play are usually posted instantly. Reward Credits® earned through purchases at restaurants, Box Office, and retail take approximately 3 days to post to your Caesars Rewards account. Reward Credits earned through Hotel Room purchases post to Caesars Rewards accounts 10 days from the time of check-out. Reward Credits earned through multipliers or as prizes in a promotion will be added to accounts within 21 days.

Why has my Tier status changed ?

You must earn (5,000 for Platinum, 15,000 for Diamond, 150,000 for Seven Stars®) Tier Credits within the calendar year (January to December) to maintain tier status.

I have questions about my Caesars Rewards account.

Call 1-800-991-7777, ext. 22730 during the Caesars Rewards hours of operation. Messages will be answered within 24 hours.