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Temporarily Closed 

Due to provincial COVID-19 restrictions, Caesars Windsor is temporarily closed. The safety of our guests, team members and community is a priority and as such, we will continue to follow the recommendations of provincial and local public health units.

Caesars Windsor Hotel Receives CAA/AAA Four Diamond Award 20 Consecutive Years

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For immediate release: September 16, 2019

Windsor, ON – For 20 years, Caesars Windsor has remained the premiere hotel in the city and continues to earn one of Canadian/American Automobile Association’s (CAA/AAA) top accommodation rankings – the coveted Four Diamond award. This year marks the property’s 20th consecutive award since 1999. It is the only hotel with this distinction in the Windsor-Essex area.  

Caesars Windsor’s Director of Hotel Operations, James Hollohazy, said that it takes a team effort to maintain CAA/AAA’s high standards. “CAA/AAA reviews first hand a guest’s entire experience from the moment they book their stay, to check-in and check-out and everything in between. Cleanliness, décor, guest services, amenities and attentiveness are all taken into account and graded.”

“With our newly renovated rooms and the Four Diamond distinction, this sets us apart from our competition, solidifying Caesars Windsor as the hotel of choice for guests seeking an exceptional full resort experience,” he added. 

The current renovations are on trend with modern, boutique hotel design, each room as well as the hallways is undergoing a stunning transformation. Renovations are complete in the Forum Tower and the Augustus Tower will be completed in Spring 2020.

For more than 80 years, CAA/AAA has used professional inspectors to conduct anonymous, in-person property evaluations using published guidelines weighted by member priorities. Millions of travelers worldwide refer to the Diamond rating system as a trustworthy and accurate guide to make their accommodation decisions. 

The quadruple gems are the hallmark of a hotel that has met the stringent standards of the CAA/AAA’s annual review. A Four Diamond is defined as a hotel that is “refined and stylish, providing upscale physical attributes, extensive amenities, and a high degree of hospitality, service and attention to detail.”

Only 5.9% of the nearly 28,000 hotels approved by the CAA/AAA make the Four Diamond list.

About Caesars Windsor Caesars Windsor is the largest casino resort in Canada and the first of its kind outside of the U.S. to be branded with this legendary, world-renowned name. Proud recipient of the 2018 Forbes Best Employer Award; the CAA/AAA Four Diamond hotel award for 20 consecutive years, Trip Advisor Certificate of Excellence (COE) for ten consecutive years and Hall of Fame member; and is 4-Green Key certified from the world recognized Green Key Eco-Rating program for its outstanding environmental efforts. Winner of the Wine Spectator Award of Excellence for 11 consecutive years for its gourmet steakhouse, Neros. Voted “Best Hotel” for 18 consecutive years by Casino Player Magazine. This year, The Colosseum has been ranked #1 for Theatre Venues in Canada by Pollstar®.


Media Contacts: Susanne Tomkins, Manager of PR and Communications, Caesars Windsor

1.800.991.7777 ext. 22896 <>Join our social network on Facebook and Twitter


PlaySmart 1-866-531-2600 Ontario Problem Gambling HelpLine. All ages welcome in our Augustus Tower and convention complex. Must be 19 years of age or older to attend performance or enter the casino. Caesars Windsor reserves the right to cancel or alter/change a performance without prior notice. Those who have been trespassed from Caesars Windsor and/or self-excluded from any OLG or Caesars property are not eligible to attend Caesars Windsor or related outlets, participate in promotions or redeem offers. The Caesars brand and related trademarks are owned by Caesars License Company, LLC and its affiliated companies. Used with permission.