Seven Stars Concierge Request
Hotel Lobby

Harrah's Joliet is a world-class resort with a proud tradition of taking excellent care of our guests. Whether you need show reservations, transportation arrangements, or simply dinner reservations at our divine steak house, the Concierge at Harrah's Joliet is the only place to turn in order to create an unforgettable experience. Rely on the Concierge at Harrah's Joliet for all of your needs, including:

  • Restaurant reservations
  • Show reservations
  • Nightclub VIP/bottle/table reservations
  • Transportation arrangements & information
  • Special gift ideas
  • Floral arrangements
  • Golf Recommendations
  • Banquet Requests
  • Host Information
  • Gaming Type and Location
  • Capping Information
  • General questions

The Concierge at Harrah's Joliet is a contact for the casino and hotel where everyone plays a part! Contact us anytime and let us know how we can make your next stay a visit you will always remember. ***This service is only available to our Seven Star Guests***

If you would like to know how to become a Seven Star please visit Total Rewards.

The Service Team is at your service from 10am until 10pm (Sunday-Thurs) and 10am until midnight (Fri-Sat), and can be reached by e-mail at

Contact the Concierge
Fill out the form below and click submit to make an inquiry with a Harrah's Joliet Concierge. Your request will be assessed by a concierge, who will then contact you for further information. An agent will be in contact within 48 hours.

Contact Information

Total Rewards #:*
First Name:*
Last Name:*
Email Address:*
Primary Phone:*
Secondary Phone:
Billing Address:
Concierge assistance

Please select the activities that you would like assistance with from the list below:
Dining Requests Show Requests
Transportation Requests Flower Requests
Host Information Wedding Golf Requests Golf
Gaming Type and Location Banquet Requests Bachelor/ette
Capping Information Other Requests

Terms and Conditions:

Submitting a request via the website is not to be considered a confirmed booking until a concierge agent has contacted you for further information and given you a confirmation number.
Transportation: Limo cancellations have to be done 1 hour prior to run time or it will cost the full price of the run.
Shows: Show tickets must be cancelled with in 48 hours or 5000 RC's will be deducted for a late cancellation.

I Agree to the Terms and Conditions*
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