“Our reputation as a high-quality, high-integrity company is a result of our continuous investment in our people so they can deliver at their best for our customers. Our team members continued to get healthier with our award-winning Wellness Rewards Program, we invested nearly a million and a half hours in employee training and we increased the diversity of our organization with more women and members of minority groups in management roles than ever before.
In 2017, our commitment to local communities was reflected in the best volunteering year ever by our team members – more than 330,000 reported volunteer hours helped to make life in our communities better and brighter. By conserving resources and adopting sustainable practices, we help preserve our planetfor future generations.
Equally, our leadership in Responsible Gaming, as well as the engagement of team members to make gaming fun, remains paramount. By making Caesars Entertainment a company that attracts customers based not only on our ability to provide exceptional experiences but also on our strong values, we are able to achieve high levels of employee engagement and customer loyalty. By inspiring our customers to play and delivering fabulous entertainment, we help create lasting memories and return visits. By generating revenues that contribute to the vibrancy of local economies, we help our communities become more resilient. That’s what PEOPLE PLANET PLAY means to us.”
- Mark Frissora, President and Chief Executive Officer
Caesars Entertainment’s CSR strategy is led by Jan Jones Blackhurst, Executive Vice President of Public Policy & Corporate Responsibility. Ms. Blackhurst reports directly to the President and CEO, Mark Frissora. Rounding out CSR leadership, Vice President of Social Impact & Inclusion and Chief Sustainability Officer Gwen Migita oversees environmental and social sustainability, responsible gaming, diversity and inclusion, philanthropy and employee volunteer programs, and Lora Picini, Vice President of Equity, Strategic Policy & Regulatory Affairs, manages gender equity, regulatory, and policy issues important to Caesars Entertainment.
The CSR team works with internal stakeholders across departments, such as Facilities and Engineering, Procurement, Labor & Employment Law and others to integrate the CSR strategy throughout Caesars Entertainment’s corporate structure. In addition, each North American Caesars Entertainment property has teams responsible for spearheading environmental, community service, philanthropy and responsible gaming initiatives. These local teams demonstrate creative leadership and reflect community priorities while aligning with PEOPLE PLANET PLAY strategy, targets and programs.
Caesars Entertainment’s Sustainability External Advisory Board represents CSR expertise across the academic, public and private sectors. Members of the Board engage at strategic and policy levels 3-4 times per year, assist in identifying materials CSR issues for reporting purposes, and support in educating managers and executives on mega issues and trends. The Board input is referenced in CSR department updates to the CEO and Caesars Entertainment Board of Directors.