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Authorized Agents and Household Requests

Authorized Agents

Under the California Consumer Privacy Act (CCPA), a California customer may use an authorized agent to make a CCPA privacy request on the customer’s behalf. To make a request on behalf of a Caesars customer, the authorized agent must first provide a copy of either (a) a letter signed by the customer authorizing the agent to submit a CCPA request on his or her behalf, or (b) a valid power of attorney issued pursuant to California Probate Code sections 4000 to 4465. An authorized agent must email one of these documents to privacyquestions@caesars.com and include a phone number where the agent may be reached during regular business hours.

Household Requests

Under the CCPA, all members of a California household can jointly request access to specific pieces of personal information for the household or the deletion of all household personal information. To make a household request, each member must first submit an Access or Deletion request on an individual basis at www.caesars.com/privacyrequests. After submitting the individual requests, each member must email privacyquestions@caesars.com and request that their Access or Deletion requests be combined with the other members of their household. Each email must include the names of every person in the household and the OneTrust reference numbers for each member’s individual Access or Deletion request. If we do not receive email requests from every household member within 7 days of the date on which the first request was submitted, or if we cannot verify any household member’s identity, the household request will not be processed, and Caesars will instead process each verified request on an individual basis.