The Cromwell Hotel Las Vegas

From the minute we walked in we were taken care of in the best possible way. Ivy at the reception is amazing and very helpful. The walkthrough process for parties and local event was explained in detail to us. The hotel itself is amazing. Every single member of the Cromwell staff is top notch! Helpful, polite, professional. Definitely coming back to The Cromwell!

My wife and I booked the Cromwell for our 10 yr anniversary. We’ve stayed at multiple Caesars resorts in Vegas and this one was our favorite, by far. The Cromwell has excellent customer service and attentive staff. They didn’t have our original luxury room available for both nights so we stayed in a “temporary room” for one night. For our inconvenience and presumably for our celebration, they upgraded us to a suite the second night, which was amazing! The Drai’s pool/beach club was great during the day. The only knock I had was that they don’t have a spa available on site so my wife had to go to another resort for her massage. Not a big deal though since the Cromwell is conveniently located right in the heart of the strip. We will definitely consider returning! Thank you for the wonderful upgrade and treatment!

While our room was bit tight for 3 adults it was still an excellent choice for being on the strip and yet quiet. The shower was good and it was a nice change to actually be able to open a window in the bathroom for fresh air. Our room was on the side street but still very quiet and convenient to access several other hotels/casinos. The "Eat Well" deli area on the edge of the casino served good coffee and an excellent pineapple upside down cake (still smile when I remember eating it!). The staff was very welcoming and friendly. The parking was adjoining the hotel and easy even for my disabled husband to get to.Since they are a part of a larger hotel group (can't remember which one) we were able to park for free at several other hotel/casinos.

Hotel is great. It's small and located in the perfect spot on the strip. It has a very up scale feel. The day time bartenders are fantastic. The gambling action is also great. 100x odds on craps. It can be a bit higher prices than other Caesars hotels but it's also in another class compared to places like Bally's, The flamingo, Harrah's, the Linq. I will stay there again

I think the hotel is over rated, rooms are small and a lot of amenities no longer exists when the hotel first opened. Rooms seem ran down. Don’t understand why its so hard to book a room there Total Rewards have lots of better to chose from.