The Cromwell Hotel Las Vegas

The hotel itself is fine. The room is spacious and clean and the bathroom amenities are adequate. Its nice that its not as crowded to get through the hotel to your room as some of the other casinos. The coffee that was supposed to be by the elevators was nowhere in site. Be careful to request a quiet room as during the weekends my fellow traveler had to listen to the pool party up above until the wee hours of the morning. And speaking of the pool....its the reason why I rated this experience so poorly. The website says the pool is free for the guests. We were told when we registered that the pool has a dj and a "party vibe" but that was it. What we WE NOT told was that although the entrance was free, you needed to PAY to sit anywhere unless you wanted to sit on the side of the pool. So even though it was 11am on a Sunday and only about 25 people were up there...we ended up paying over $150 bucks for some seats in order to eat our lunch! We were too tired after traveling to walk to another resort. In addition, the "food credit" you get when you decline linen service does NOT apply to the pool as apparently its rented out by another company. Perhaps seasoned Vegas travelers looking to party would have been more aware but I don't fit that description. In addition, it would be totally inappropriate up there for kids.So bottom line: the hotel itself is nice and cheaper than some of the other places. But STAY AWAY from the pool unless you're looking for a "college spring break" type of experience and you like to pay crazy amounts of money for a place to sit.

Enjoyed the atmosphere and look of this casino, if there was anyone smoking, didn't notice. Very clean and great ambiance. The location is near other casinos and very clean, modern and elegant and it's not too big.

Like I said in the title I hope that's his name help me get a room at the Cromwell which was a typical room but he upgraded me to a mini Suite and wow what a beautiful room. I'm telling everybody right now what the honest truth that Caesar's Rewards or Total Rewards which I still call it is the best rewards program out there. Thank you Angelo for everything you did for me. And please please keep up the good work Caesars rewards Total Rewards!!!

Excellent Service.... Very friendly and always keeps us coming back. Angelina Navarino is our favorite bartender at The Cromwell witch always makes our stay even that more pleasant. We always make it a point to go to the bar everyday she is working. The Cromwell is by far the best atmosphere with great customer service and the employees are by far the Cream of the Crop!!!!!!

Played craps at Cromwell for first time. Staff were very friendly and helped me learn the game. Had great fun! I will visit again because of this. I do hope this is recognized and the staff on the floor are appreciated. They are the reason I will rety