The Cromwell Hotel Las Vegas

The choice of Table Games and slots are Great! I had Awesome service from the Rewards Desk. the location is nice being near the center of a lot of great Casinos and Restaurant's. I will be returning Soon!

The Cromwell is staffed with very friendly knowledgeable people, the cheerful attitude is everywhere. Your elite coffee machine was very pleasant and during the day when I have to work on the computer and at other times it was a fun ad on to have specialty coffees, teas and hot chocolate, well done

Cool rooms, definitely geared toward the romantic getaway but very nice and chic. We would have liked the ability to make the first coffee in the room, but The Cromwell has large coffee/hot beverage machines on the 5th and 7th floors. We were on the 8th so had to use the elevator in our pjs which made it feel like thos other hotels where they serve continental breakfast in the lobby, but we survived and the coffee was really good. I feel like they could splurge and my a couple more machines. All the stsffwe encountered were friendly and helpful. I actually used the mobile conceirg Ivy, which responded quickly to my questions or request. I would have used the mobile check out but the "use anytime the day of check out" message confused me do I went old school. I would stay here again, our room had a strip view which included the Bellagio water show. Good value for couples or friends.

We loved this hotel. Everyone was helpful and friendly. Great location and close to everything. The staff was professional and knowledgeable. The hotel wasn't crazy and overwhelming. Giada restaurant was great.

Rooms are small and very dark. Wood flooring is good in rooms but dark wood makes it look very cramped. On the 6th floor and there was a lot of traffic noise. If you smoke they have no smoking rooms on this property but you're welcome to smoke in the casino. Cocktail service is very good but Pepsi's ratio was off so it was like drinking brown soda water. Slot machines are hit or miss. Some good pays but a lot of not good ones. Especially the dollar machines. Most of them $100.00 in and never a bonus. It's on the small side so if you like that, great. Valet parking is a pain to get to. Oh, and be careful taking a shower if you're staying with a friend and not a spouse or "good friend". The shower wall is a 2 way "mirror" so if you're in there with the light on in the sink area you will be seen. Kind of like those old shadow pin ups from the 30's and 40's. All the staff was really nice. Overall, can't give it more than 3 stars. If you're a total rewards member, opt for another property.