The Cromwell Hotel Las Vegas

First visit to property. Though a Rewards member have yet to stay at there. Staff seemed very professional. Uniforms were stylish. The facility was clean and decorated nicely. Great location. I will try to stay on next trip.

We were staying at the Bellagio and crossed over to The Cromwell. We had such a great time we continued to go back for the gambling experience. Very clean with friendly staff. Dealers were very friendly and courteous.

Las Vegas in mayhem. The Cromwell is a hidden gem that doesn't have all the mayhem going on. The Cromwell stays classy despite questionable behavior just outside the entrance. Most of the dealers were friendly. A couple dealers needed a personality. My only complaint.

The hotel itself is fine. The room is spacious and clean and the bathroom amenities are adequate. Its nice that its not as crowded to get through the hotel to your room as some of the other casinos. The coffee that was supposed to be by the elevators was nowhere in site. Be careful to request a quiet room as during the weekends my fellow traveler had to listen to the pool party up above until the wee hours of the morning. And speaking of the pool....its the reason why I rated this experience so poorly. The website says the pool is free for the guests. We were told when we registered that the pool has a dj and a "party vibe" but that was it. What we WE NOT told was that although the entrance was free, you needed to PAY to sit anywhere unless you wanted to sit on the side of the pool. So even though it was 11am on a Sunday and only about 25 people were up there...we ended up paying over $150 bucks for some seats in order to eat our lunch! We were too tired after traveling to walk to another resort. In addition, the "food credit" you get when you decline linen service does NOT apply to the pool as apparently its rented out by another company. Perhaps seasoned Vegas travelers looking to party would have been more aware but I don't fit that description. In addition, it would be totally inappropriate up there for kids.So bottom line: the hotel itself is nice and cheaper than some of the other places. But STAY AWAY from the pool unless you're looking for a "college spring break" type of experience and you like to pay crazy amounts of money for a place to sit.

Enjoyed the atmosphere and look of this casino, if there was anyone smoking, didn't notice. Very clean and great ambiance. The location is near other casinos and very clean, modern and elegant and it's not too big.