My wife and I booked the Cromwell for our 10 yr anniversary. We’ve stayed at multiple Caesars resorts in Vegas and this one was our favorite, by far. The Cromwell has excellent customer service and attentive staff. They didn’t have our original luxury room available for both nights so we stayed in a “temporary room” for one night. For our inconvenience and presumably for our celebration, they upgraded us to a suite the second night, which was amazing! The Drai’s pool/beach club was great during the day. The only knock I had was that they don’t have a spa available on site so my wife had to go to another resort for her massage. Not a big deal though since the Cromwell is conveniently located right in the heart of the strip. We will definitely consider returning! Thank you for the wonderful upgrade and treatment!