I’ve been staying at The Cromwell since opening and as usual, another great stay! Lauren, the front desk manager, who has been at the property since opening, checked me and thanked me for my repeat business. Room was ready and she gave me my keys, water and asked if there was anything else she could assist with. The staff here are top shelf and I really like that the elevators are a minute walk from the lobby and guest drop off (no walking endlessly through a casino to access your room). And Giada’s Is upstairs which is a major plus!