FLAMINGO HOTEL AND CASINO LAS VEGAS

Machines for everything! Check in, gambling, atm, parking validation and even cashing in your winnings. The one person I dealt with, while getting coffee in the morning was less than personable. She was snippy and made me feel I was causing her a problem by ordering 2 simple coffees. The room was clean but worn. The toilet ran all night and the headboard reading light's are falling off the wall. The saving grace was the taco restaurant and bar. It was outside, the service was friendly and they serve a pretty good margarita.

Pros: hotel is bery big, proximity to activities is near, casinos, restaurant &shops available inside premises.Cons: worst customer service, rude attendants, too much crowded ( we visited midst of covid), toooo expensive foods. No microwaves or hot water for coffee or water bottles etc on the room. If u call for towels etc, u will get it after 12 hours.Worst of all- we booked 4 rooms together on one shot, we had big family. But we were scattered to different floors/buildings. When we requested to make changes, staff were not ready to help. They were unprofessional and rude.Bottomline - I will never suggest anybody. I would give negative ratings if there was any option.

I’ve been coming to Vegas for years, platinum card holder at Caesar’s properties and flamingo was the worst decision I’ve ever made. Had a filthy dirty room when I checked in , with mold, out dated chipped furniture, bodily fluid stains on the couch, broken bathroom door, bathroom shower water pressure so low, toilet wouldn’t flush , I needed to flush four times to finally get it to flush. I requested to get moved into a clean room and they denied it. Yes they credit me $50 food but food wasn’t going to clean the room. I would have appreciated a full refund especially that I checked out one day before! They only refund me one day resort fee, so disappointing in fact offended by the flamingo property how they handled my situation. I hope this doesn’t happen to anyone else.

We had such a great time here. The staff was so friendly. The restaurants on site were delicious. The massage was super relaying. Couldn't have asked for a better time! Can't wait to plan our next trip!!

We stayed here a week under 2 reservations. First half sucked. Had to wait over 4 hours in front desk line over 4 visits. Some staff were rude. And they double charged me for my stay. And then just erased my over 5k of casino comp points. Hotel facilties are nice.