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FLAMINGO HOTEL AND CASINO LAS VEGAS

Flamingo Las Vegas Reviews
Average Tripadvisor rating for Flamingo Las Vegas Hotel & Casino
Average Rating Based on 44494 reviews
Flamingo Las Vegas Hotel & Casino
Be careful
Flamingo Las Vegas Hotel & Casino
I am copying and pasting my review of this hotel from where I originally posted it, under restaurants:I've stayed here several times in the past, but this was by far the worst I have seen the...More
- bobd300
I am copying and pasting my review of this hotel from where I originally posted it, under restaurants:I've stayed here several times in the past, but this was by far the worst I have seen the place. I was staying there for a medical conference across the street at Caesar's Palace, and thought I would save some money by staying there rather than Caesar's.That was a huge mistake. The front desk, even if it exists, was totally unresponsive. When I checked into the room, the previous occupant had locked the safe, which meant I couldn't open it. When I called the front desk, they finally answered the phone and said they would send someone up. After an hour, no one had shown up, so I tried a code of 1-2-3-4 and it opened.But the worst was that there was no housekeeping (I stayed there five nights). No one came to the room after the first day, and I thought maybe they just missed me. When no one came after two nights, I called the front desk again. After an interminable wait, the person at the front desk told me I had opted out of housekeeping! Opted out of housekeeping???? There was no chance that was true. I doubt there is even that option. I am sure it is ruse concocted to keep costs low during COVID. The front desk lady told me she would send a housekeeper the next day, but in the meantime, she would send someone with towels and to take out the garbage.Well, someone did show up with a bag of towels and a bag of garbage bags. I was told I had to take out my own trash and set it outside the room. So that is what I did. The hall looked like a third world country with garbage everywhere. Needless to say, no one ever showed up to clean the room, so that was another huge lie.I guess you get what you pay for (although the $41.95 daily charge as a "resort fee" is pretty steep). I would not stay there again, even if the room were free.
terrible service
Flamingo Las Vegas Hotel & Casino
Upon arrival I was not told or informed there was NO valet or even anyone to help with our bags. So with that being said it took us three trips at 11:30pm to get upstairs to check in while there is...More
- Jbradley1990
Upon arrival I was not told or informed there was NO valet or even anyone to help with our bags. So with that being said it took us three trips at 11:30pm to get upstairs to check in while there is no one inside so having females wait by themselves down stairs in a parking lot is not the best look. We finally made it to check in and notice it’s only kiosks to check everyone in. Almost every machine was down and it just seemed to be way understaffed for the amount of problems everyone was also having around me. Service was rude and took us over an hour to get any kind of help. Was also promised a mini suite with pull out couch and king bed, so I was very disappointed when our room looked just like my cousins that paid the basic rate. Overall experience was NOT good. May have to start staying else where on the strip!
Non existent customer service
Flamingo Las Vegas Hotel & Casino
Stayed for three nights. Check in was a disaster. Automated without the opportunity to talk with a desk clerk. Wasted hours attempting to check in early. Ended up getting a room after regular check...More
- 959jaked
Stayed for three nights. Check in was a disaster. Automated without the opportunity to talk with a desk clerk. Wasted hours attempting to check in early. Ended up getting a room after regular check in time. Never once had housekeeping clean our room or change the sheets. Unable to get room service to our room. In general i would not recommend this hotel to anyone. A real shame because it used to be so much better. Will definitely be staying at another property when we return in the fall.
Motel feel
Flamingo Las Vegas Hotel & Casino
Total disappointment, the Go Room that we were given felt like a motel room, shower head covered in mold, bathroom door chipped at bottom, mold around bath tub and sink faucet,no refrigerator. When...More
- LightPacker579823
Total disappointment, the Go Room that we were given felt like a motel room, shower head covered in mold, bathroom door chipped at bottom, mold around bath tub and sink faucet,no refrigerator. When checked in door did not have seal. Requested room cleaning when checked in at kiosk. Not once was room made.This was my second stay at the flamingo and can't believe the condition of these rooms.With vivid I would have thought the the rooms would be immaculate.
Fun stay with a few issues
Flamingo Las Vegas Hotel & Casino
We stayed for a long weekend and it was mostly good. The check in/out process was completely automated which was weird but surprisingly quick! The pool was nice but drinks were very overpriced. We...More
- Brownsfan3164
We stayed for a long weekend and it was mostly good. The check in/out process was completely automated which was weird but surprisingly quick! The pool was nice but drinks were very overpriced. We did reserve a cabana because we were afraid of not being able to swim due to Covid. It was nice but a bit pricey also. I guess that’s Vegas now! The Cromwell hotel next door had a club/pool party nightly. We had a strip view but had to deal with loud music until 3:30-4am. Not really Flamingos fault, but still annoying. The maids were hard to find when needed but it’s a big hotel. The automated Ivy app was very useful. If we needed towels or basically anything, you just text a number and it worked well. All in all a fun stay and can’t wait to go back!
Flamingo Las Vegas Hotel & Casino
Tripadvisor rating for this property
Be careful
I am copying and pasting my review of this hotel from where I originally posted it, under restaurants:I've stayed here several times in the past, but this was by far the worst I have seen the...More
bobd300
I am copying and pasting my review of this hotel from where I originally posted it, under restaurants:I've stayed here several times in the past, but this was by far the worst I have seen the place. I was staying there for a medical conference across the street at Caesar's Palace, and thought I would save some money by staying there rather than Caesar's.That was a huge mistake. The front desk, even if it exists, was totally unresponsive. When I checked into the room, the previous occupant had locked the safe, which meant I couldn't open it. When I called the front desk, they finally answered the phone and said they would send someone up. After an hour, no one had shown up, so I tried a code of 1-2-3-4 and it opened.But the worst was that there was no housekeeping (I stayed there five nights). No one came to the room after the first day, and I thought maybe they just missed me. When no one came after two nights, I called the front desk again. After an interminable wait, the person at the front desk told me I had opted out of housekeeping! Opted out of housekeeping???? There was no chance that was true. I doubt there is even that option. I am sure it is ruse concocted to keep costs low during COVID. The front desk lady told me she would send a housekeeper the next day, but in the meantime, she would send someone with towels and to take out the garbage.Well, someone did show up with a bag of towels and a bag of garbage bags. I was told I had to take out my own trash and set it outside the room. So that is what I did. The hall looked like a third world country with garbage everywhere. Needless to say, no one ever showed up to clean the room, so that was another huge lie.I guess you get what you pay for (although the $41.95 daily charge as a "resort fee" is pretty steep). I would not stay there again, even if the room were free.
Tripadvisor rating for this property
terrible service
Upon arrival I was not told or informed there was NO valet or even anyone to help with our bags. So with that being said it took us three trips at 11:30pm to get upstairs to check in while there is...More
Jbradley1990
Upon arrival I was not told or informed there was NO valet or even anyone to help with our bags. So with that being said it took us three trips at 11:30pm to get upstairs to check in while there is no one inside so having females wait by themselves down stairs in a parking lot is not the best look. We finally made it to check in and notice it’s only kiosks to check everyone in. Almost every machine was down and it just seemed to be way understaffed for the amount of problems everyone was also having around me. Service was rude and took us over an hour to get any kind of help. Was also promised a mini suite with pull out couch and king bed, so I was very disappointed when our room looked just like my cousins that paid the basic rate. Overall experience was NOT good. May have to start staying else where on the strip!
Tripadvisor rating for this property
Non existent customer service
Stayed for three nights. Check in was a disaster. Automated without the opportunity to talk with a desk clerk. Wasted hours attempting to check in early. Ended up getting a room after regular check...More
959jaked
Stayed for three nights. Check in was a disaster. Automated without the opportunity to talk with a desk clerk. Wasted hours attempting to check in early. Ended up getting a room after regular check in time. Never once had housekeeping clean our room or change the sheets. Unable to get room service to our room. In general i would not recommend this hotel to anyone. A real shame because it used to be so much better. Will definitely be staying at another property when we return in the fall.
Tripadvisor rating for this property
Motel feel
Total disappointment, the Go Room that we were given felt like a motel room, shower head covered in mold, bathroom door chipped at bottom, mold around bath tub and sink faucet,no refrigerator. When...More
LightPacker579823
Total disappointment, the Go Room that we were given felt like a motel room, shower head covered in mold, bathroom door chipped at bottom, mold around bath tub and sink faucet,no refrigerator. When checked in door did not have seal. Requested room cleaning when checked in at kiosk. Not once was room made.This was my second stay at the flamingo and can't believe the condition of these rooms.With vivid I would have thought the the rooms would be immaculate.
Tripadvisor rating for this property
Fun stay with a few issues
We stayed for a long weekend and it was mostly good. The check in/out process was completely automated which was weird but surprisingly quick! The pool was nice but drinks were very overpriced. We...More
Brownsfan3164
We stayed for a long weekend and it was mostly good. The check in/out process was completely automated which was weird but surprisingly quick! The pool was nice but drinks were very overpriced. We did reserve a cabana because we were afraid of not being able to swim due to Covid. It was nice but a bit pricey also. I guess that’s Vegas now! The Cromwell hotel next door had a club/pool party nightly. We had a strip view but had to deal with loud music until 3:30-4am. Not really Flamingos fault, but still annoying. The maids were hard to find when needed but it’s a big hotel. The automated Ivy app was very useful. If we needed towels or basically anything, you just text a number and it worked well. All in all a fun stay and can’t wait to go back!