FLAMINGO HOTEL AND CASINO LAS VEGAS

I enjoyed my stay completely! Great location if you want to walk to other casinos. Reasonably priced buffet with lots to choose from. Love the poker room. Front desk staff very helpful when checking in.

Upgraded to newly remolded room jr Suite. No hot water several times. Nothing in room but refrigerator. No bottled water, coffee maker. They have dispensers for soap shampoo etc. You cant move in shower with hitting them. I could hear everything in neighboring room. Only way to avoid it was have tv on.

We enjoy staying at the Flamingo when we make it to Vegas. It's in the middle of everything, which is great since we walk everywhere. I am disappointed in the new kiosk check in system. I feel we get no customer service from the hotel side of things. We walked up to the front desk to see if there was anything available for an early check in. The lady at the front desk directed us to the kiosk-had no desire to try and check us in. The new policy is not to have any check ins before 3:30pm unless you pay $50 for the service. A far cry from the customer service in the past where we may have had to wait, but they would find you a room before noon at NO CHARGE. Using the kiosk was quick and easy, and our room was great, but what do we get for $37 of resort fees per night?

Facility is great, if a little dated. Everything is clean and nice. Staff members were great and attentive. The food service was reasonably priced for the strip, with plenty of lower cost options. Very close to the center of the strip so convenient to walk everywhere. Spa was also very nice.

scratchy towels, soap & shampoo attached to the wall with squeeze bottles like in a super 8, (sorry super 8), wake up clock that didn't work, no welcome book in the room with the hotel amenities such as restaurants, shows, tv Chanel's and guest services, literally told when checking in at the kiosk by a guest services women that we were getting free breakfast but then taken over to another desk were a women hounded us to go to breakfast for 2 hours and listen to a timeshare pitch. When we showed no interest offered $200 Visa card. When we still showed no interest offered us a weeks vac at any Wyndham & on & on. The showers are weird you literally have to step into the shower to turn the water on because the shower has a non movable half door. I had to hold the shower curtain in front of me to get the right temp so I wasn't blasted with a stream of cold water...ugh. I have been here in years past but this place has lost its luster. I gave it 2 stars for the self check in kiosk, the low priced room rates & the fabulous Donny & Marie Osmond show. Unfortunately after 8 years at the flamingo on 11/16/2019 the act is retiring. I wanted this to be a pleasant experience for our 43 anniversary but sadly Marie Osmond was going to be a no show. They said she was ill but sadly I think she was flying back & forth to California for her new "The Talk" gig. Not their fault but had to fight to get the hundreds of $'s back for the tickets. They just kept telling us to just go see Donny....ugh!