Harrah's Resort Atlantic City Hotel & Casino

We were at Harrahs ac June 13-15 2021. It should be noted that this hotel has very few services available due to lack of staff. No valet parking, no shuttle service, no daily housekeeping. Had to call 3X for clean towels and xtra pillows. Restaurants are VERY limited. No buffet available weekdays. Only a couple fast food type restaurants open regularly. Had to leave hotel for a decent dinner. They do not tell you this when you book.

Both me and my wife wanted to do a quick getaway to celebrate our 12 year wedding Anniversary. So we decided to do a quick run to AC and stay at a resort. As we looked on line we saw the Harrah Resort with indoor pool and gambling casinos. Well I figured a nice waterfront view of the water would be nice. At $400 plus a night I didn’t think it was bad for what they afvertised.. First when we got there the room smelled like smoke and my wife is a non smoker and she picked up on it right away. Next we noticed that the room was half cleaned with stuff still in the carpet from the previous guest.. only to find out it was spilled wine and throw up cause the carpet was still wet (gross). Even still I wanted to give this place a chance cause I never been there before. So we decided to get some food.. after waiting hours at thwir advertised restaurants we still couldn’t get a table only to be seated at the bar!!!!! So later we decided to maybe check out the “Pool after Dark” only to find there is a 30.00 cover per person and a dress code.. to sit at a pool ( LMAO) the only good thing that happen is I won 10.00 back feom a slot machine.. I wanted to comeback and see Gary Owen in September but I think I will pass on this place and wait for him to come to a clean place like a dirty comedy club.. after all for 400.00 per night I seen Motel 6 hotels cleaner than this place and not so pricey. I only have two words for this place NEVER AGAIN!!!!!!Oh and upon check out I figured I would make my comments know to front desk manager only to maybe discount the room or a discount on future stays or even an apology I GOT NOTHING!!!!! As I said before and say again NEVER AGAINBelow you will find pictures of the dirty carpet and stopped up sink... #terrible #gross

We stayed at Harrah’s for two nights. We did not get the room we booked at Laguna tower that it was supposed to be renovated, instead they gave us a room at Coastal tower. Looks decent with a look of being renovated but just gave the old furniture some retouch. Bathroom console sink rusted but the worst was the mold in the shower that can be treated great with some bleach. I do not talk about winning in the casino because nobody win.

It’s good but the experience no much good about pool , I am Sheryl frustrated I check in Sunday to Wednesday , and the Pool not open it’s close Sunday to Wednesday all my trip and more not free you need to pay and never get info about, I call before ask and they just say the pool open never get scheduled for close nothing clear in the website ☹️👎

Had to walk a dostance to gwt to casino with my disabled mother. Room was a Disgrace. Smeared tables, fingerprints on mirrors , Dirty bathroom and found a bug crawling on the wall, Dog barking all night. In checkout line other people Also were complaining about the same thing. I’m sure they’ll blame it on Covid . If that’s the case then why was the room so dirty.