We were very excited for a long overdue getaway and decided to go to Harrah’s overnight. We reserved a smoking room (which we were happy they accommodate smokers in the hotel) I used the express self check in which was fast and easy. (Last time we stayed at Ceasars it wasn’t working. As other reviewers said, soon as you got off the elevator, the smell of pot was very strong. They might want to use some kind of deodorizer to try to get rid of it. Got to the room, both keys didn’t work. Went back to the hotel lobby where a very nice female employee expedited me to the front of the long line and had someone issue me new keys. Go back to room and these did not work either, so back down to the lobby, this time my husband went with me, hauling our bags back down. He tried to speak with a male employee who was a bit rude, the the nice woman who helped me before saw us and again made new keys. Also told me that we would be issued a $25 food credit which I never could find on my comps. The room wasn’t the cleanest, there were dust bunnies in the bathroom and the carpet was stained. We ended up checking out around 4:30 am due to some kind of party or something that had us up all night. I realize that we were in a casino, not a church but the people yelling for hours on end was quite annoying. On the positive side, we had a great time playing in the casino and a delicious meal from the AC Burger place. Next time we will go to a boardwalk casino, won’t be going back to Harrah’s for sure