Harrah's Resort Atlantic City Hotel & Casino

Stayed over everything was very clean. Was not afraid to stay after seeing how everything was so clean and was maintained. Staff was very nice. Hope to go again soon. Felt safe. if YOU NEEDED A MASK all you had to do was ask.

I live in Chester PA and come down a lot with my family so I can gamble and they can visit the outlets and shop but honestly the last two times I came down it has really been hell. I know with Covid and everything going on people say I should not be traveling but after being quarantined away for months I wanna play so slots. The only problem I had was that my room was next to the stairway and I requested a non smoking room because I have my kids but to my surprise I was awaken at 3 am to the smell of marijuana smoke. I knew it wasn’t coming from my room so I looked in the hallway and noticed the smoke coming from the stairway I immediately went to the stairway and noticed 3 security officers smoking WHILE ON THE CLOCK. Now I’m no saint but honestly come on if your security why smoke on the stairways where you can easily get caught. The three officers looked at me and acted like I wasn’t there and continued what they were doing. It’s funny because the last time I came there i noticed this one officer take hooker up to a guest room and stayed in the room with her. (I knew she was a hooker because when I was playing on the tables she came over to me and said we can have fun for $100) This is supposed to be one of the top destinations in Atlantic City to visit and honestly if you have all this going on I can just take my money elsewhere. Front desk service is just as bad the rooms controllers are rude and when you call the security podium you might as well just pray you get someone with common sense.

We checked in and went to our room only to find that it was occupied. .Our next room wasn't much better.When we went to safeguard our money we found the safe locked. We call no less that 4 times all day but no one came to open it. When we left 3 days later it was still locked. The bathroom usually has a hair dryer. There was none. My wife had to leave with her hair wet and in a mess.

Ok so I stayed here because it was affordable...won’t make that mistake again. Signage sucked, outdated rooms, outdated elevators. Casino staff not attentive. Positive when I had to call security about the room next door they took care of it immediately

Harrahs team has gone over and above to enjoy a safe clean and wonderful stay even during these challenging times. It was our first time away during the pandemic. We use to go here about 4x a year but after times changed we were afraid to go any place but we felt safe the entire time.