Harrah's Resort Atlantic City Hotel & Casino

I don’t usually stay Harrahs, I like Caesars but anyway, I stayed at Harrahs and it smelled on the 6th fl, the carpet was dirty and stained up, and when I tried to go to sleep, there were guest running up and down the hallway making all kinds of noises, it was discussing and disrespectful to the other guest, I’m very disappointed 😞

Dont be fooled by the pictures. If you ever get room 22054 tell them HELL no you dont want it.I was sent a comp room offer based on my playing status and had a couple friends coming to town. On July 17 I received notice for online check-in and also followed up calling the hotel directly to notify them I would be doing a late hour checkin and advised my premium King Bayview room would be held.Yet upon checkin I was notified my room was given away and they only had a double queen in the coastal tower. Annoyed and upset I asked the front desk staff if my proper room would be available on the 18th, which they assured me it would.1st room the temperature wouldnt regulate itself and thus we had to turn off the a.c & sweat or freeze all night.Morning of the 18th 10 am I went to the front desk and spoke with Kate the manager and express my frustration about my stay and wantng to be switched into my proper room which she did.2nd room im back at the front desk because the A.c until was so loud in my new room. I recorded it on my phone and played for the front desk manager Tara. She apologized and switch me into the suite of 22054 this was my 3rd room in less than 12 hours.Yes once again the room looked amazing but "Masked" the true idenity . Both A.c units didnt work proper and where extremely loud, yet once we turned them off. The HORRIBLE sound of a internal shuttle running right over our suite ever 30SECONDS could be heard. It ran until Midnight!!!!!!! I called down to the front desk and asked for our room to moved, yet now they where sold out. Liz who I had spoke to several times could hear how loud the units where through the phone. I asked if a manager could come up to the suite or call me back before the end of the day. Sadly neither happen which lead us to headaces and frustrations because all hotels where sold out and now suffered through the night . Thus by 830am on July 19th I was back at the front desk checking out & it took an hour to speak with Cathy the current manager on duty. I express my sincere remorse of staying with Harrahs and I would gave rathered paid & stay somewhere in peace then what we just went through.Harrahs Managment you guys DROPPED the Ball Major here & failed on ever level with customer service!!!

My room needed painting desperately. There is no fan in the bathroom and all the caulking on the tiles around the bathtub are black. Behind the bed and behind the dresser, dust was an inch thick. They only serve breakfast buffet on Saturday and Sunday, but they do have a shop called Tazza where they serve very expensive fast-food breakfast items.

These were "comp" rooms and you just never know what to expect for "free". We have stayed there many times but this was our first time in the Coastal Tower Rooms (described as newly renovated). And they were! They really did a nice job here. Very nice decor. LOVE LOVE LOVE the vanity OUtSIDE of the bathroom to use ,so another person can use the bathroom!!!!! Beautiful shower! We DID wish there were safety bars to grab (slippery tile floor) and perhaps a couple more towels each day. Also love that they DO have both a coffee maker and a refrigerator in the room as we nearly always have leftovers. We do take our own half and half to use rather than the powder creamer. Slots were described as "loose" and we agree. We aren't millionaires but we did have so much fun just playing. Would have liked to see some $5.00 tables. NONE, not even early on a weekday morning. GREAT restaurant choices and happy hours at most of them that are also great. McCormick & Schmick's is the best but get there early to get a seat! We also had dinner there in the dining room and the food was excellent! ALSO, the AC burger has a great happy hour and super nice staff. We found every single employee with whom we interacted was very helpful and cheerful! NOT ONE made us feel "that's not my job" when we asked a question. Well done! Great fitness center and pool too! We really didn't care for the "fast food" court. We found the Coastal Craft Kitchen to be a MUCH better deal for breakfast instead of fast food! We ordered the Coastal Breakfast for $20 and split it (no extra cost). We still could not eat it all! Great experience. Cannot wait to return.

Nice room with a good view of the ocean Enjoyed the board walk Had a great time sight seeing and riding the tram and the small buses in town. It was a great value for the amount of the money we paid for the trip.