Harrah's Resort Atlantic City Hotel & Casino

Every single employee was helpful, and went the extra mile to address ANY need from check=in to casino, to box office, and waitresses etc etc. They all cared about the customer, the room was great and the food great too!

Stayed in the Bayview Tower. Room looks somewhat recently updated. Soaking tub and shower. However wifi didn't work during my visit despite paying $15/day for it. No house keeping at all and there for three nights. Room needed a deep clean. Dirty walls and tape on walls left over from previous guest and room smelled like stale smoke (I requested a non-smoking room). View is nice. Pool is nice but you have to pay $20 to use it even as a guest on top of the $29 daily resort fee. The property responses to other reviews ask if they talked to management about their problem -- the hotel is way understaffed and I couldn't reach anyone with my problems. So if you have any problems during your stay (including an incorrect bill at check out), good luck talking to a real person about it. Would not come back and recommend others look at other properties even if you are offered a free stay.

It was horrible. Was on the 5th floor. The room was dirty. Dust everwhere and stains. The shower curtain was filthy and the toilet seat had cigarette burns. Not worth the money I paid. Never again!!!!

I arrived around 845pm. Assigned a room and went in to a room with no towels, not one. Door a handle on a closet was hanging off. I called Front Desk, Housekeeping many times sitting for excess wait times on each attempt. Finally getting through asking for towels. It took them 2 and 1/2 hours to deliver the towels. The mattress was smaller than the bed frame and I injured my ankles 3 times getting out of bed. The pillows on the bed (all 4) smelled like smoke. I will not use the hotel ever again. If the seminar s held there next year I will rent a another room somewhere and drive to the hotel for the seminar.

Our bellman actually argued with us about where we wanted our luggage taken when we left. the POOL WHICH COST 20 A DAY TO USE had cigarette' butts and lemon wedges in it . Overall dirty . The waiter we had simply wouldn't even look at us to get a cup of water . When we wanted the check we had to get up and go get him . (we both have disabilities ) . UNREAL .