Harrah's Resort Atlantic City Hotel & Casino

We were very excited for a long overdue getaway and decided to go to Harrah’s overnight. We reserved a smoking room (which we were happy they accommodate smokers in the hotel) I used the express self check in which was fast and easy. (Last time we stayed at Ceasars it wasn’t working. As other reviewers said, soon as you got off the elevator, the smell of pot was very strong. They might want to use some kind of deodorizer to try to get rid of it. Got to the room, both keys didn’t work. Went back to the hotel lobby where a very nice female employee expedited me to the front of the long line and had someone issue me new keys. Go back to room and these did not work either, so back down to the lobby, this time my husband went with me, hauling our bags back down. He tried to speak with a male employee who was a bit rude, the the nice woman who helped me before saw us and again made new keys. Also told me that we would be issued a $25 food credit which I never could find on my comps. The room wasn’t the cleanest, there were dust bunnies in the bathroom and the carpet was stained. We ended up checking out around 4:30 am due to some kind of party or something that had us up all night. I realize that we were in a casino, not a church but the people yelling for hours on end was quite annoying. On the positive side, we had a great time playing in the casino and a delicious meal from the AC Burger place. Next time we will go to a boardwalk casino, won’t be going back to Harrah’s for sure

My room smelled like Marijuana and cigarettes. I called to the front desk the first time and no picked up. I called a second time and the operator finally connected me. I told the my room smelled like Marijuana and cigarettes. She said we will housekeeping with some air freshner...it did not help. No one ever called to check if it was better or not. I'll stay somewhere else next time.

1. Marijuana smoke EVERYWHERE (security can't do anything about it).2. Loud; obnoxious music blaring at 3:00 AM (security gives 3, yes, 3 warnings!).3. Heat doesn't work (maintenance took an hour to come!).4. Worst internet ever (complicated to connect; connection doesn't last...).5. Check in Kiosks don't work6. Front desk should tell people the need to reserve the pool...I can go on and on, but hope you get the point. Until and unless Harrah's steps up their game, STAY AWAY!

Booked a sweet and there was Cockroaches in room. Entire building stunk like weed. This place is a total dump. You can stay at a motel 6 for under half the price and its probably cleaner. We will never go to Harrah's again.

Harrahs has gone down the tubes.Terrible service, no amenities and packed with the overflow from public housing.If you like a penny-pinching hotel then you're in for a real treat.And if you're watching your waistline, then fear not! Harrah's has gone out of their way to remove any possible temptation to satisfy your naughty cravings for sustenance. Want something to eat after midnight on a festive Friday or Saturday night? Sorry Mogwai, you're out of luck.And while Harrahs can't give you the excitement of a Disney World attraction, you can still enjoy the thrill of those long lines that snake around a snack counter that provides your only food option, essential for satisfying the munchies you'll get after the contact high from walking down the hall. Best of luck in the casino, where the only machine that pays out is the ATM.