Harrah's Resort Atlantic City Hotel & Casino

Self-parking is free,, however its a very long walk from the parking garage to elevators that takes u to your room. We had to lugg our luggage thru casino. 1st morning, woke up to drilling and hammering. Wifi free, however day of check-out wifi was not available.

I usually stay at Harrahs more for the pool and accommodations then Gambling. With saying that I made a reservation for my past stay about 45 days in advance after getting an email that the pool was now opened. But only to hotel guest and you needed to reserve a spot ok perfect. Two days prior to my stay I call because the online reservation for the pool isn't showing my days available. The representative that answered stated that the pool is now only open from thursday- Sunday. Note my reservation was from Tuesday-Thursday. He expressed great compassion and offered to put me in for Thursday great. Was able to secure a late check out so we could enjoy the pool on our last day. Call the pool Thursday morning to confirm before going to the pool. The representative stated the person Nasiem who I spoke to Monday wasn't in and there was no note or anything for me to be let into the pool. She stated she could only put me on the wait list but since Nasiem wasn't in there wasn't anything she could do. I was beyond pissed. The fact that they changed the pool schedule and never even sent an email regarding changes is very disappointing. Not to mention I booked a waterfront tower room upon self checkin I was giving a room in the atrium. Which prompted a visit to the desk to have it changed. ... I definitely would reconsider any future stays until changes are less frequent.

We asked for pet friendly. They failed to mention it was a smoking room too. No toilet paper, cigarette burns in the bed sheets. Gambling sucked even though I won money. We called service for water for my pregnant wife and they told us to come to the front desk and get it. Lol. Just a hilariously terrible and disgusting place! Also jackhammering at 730 am and on is a wonderful wake up call after 4 hrs of sleep and then guest service/security laugh at you when you ask them to stop. Nice

I booked a smoking room w a king size an of course when I arrived that wasn't the room in which I was giving. Children running all night on the floors screaming. Last day work on the roof was being done. I'm on the 37th Floor an I was unbearable. Couldn't sleep under the cover under the pillows no matter what 8 did the noise kept me up. Constant banging for hrs on end. If I had known that I would have booked somewhere else. I had to literally rest in my vehicle before I drove an hr an half home because I was soo exhausted..

couldn't sleep to much noise in the hallway and outside and reached out to front desk and nothing happen wish my experience was better this was my first time staying there will not return horrible place