Harrah's Resort Atlantic City Hotel & Casino

Ok so I stayed here because it was affordable...won’t make that mistake again. Signage sucked, outdated rooms, outdated elevators. Casino staff not attentive. Positive when I had to call security about the room next door they took care of it immediately

Harrahs team has gone over and above to enjoy a safe clean and wonderful stay even during these challenging times. It was our first time away during the pandemic. We use to go here about 4x a year but after times changed we were afraid to go any place but we felt safe the entire time.

I’m a Seven Star player I love all carnival games & my wife is too she loves to play the slots machines. I’ve been very disappointed with Steve the floor person at swing shift he was arguing with Ms. J. Zhao & stated that he doesn’t care!!! No matter what happens customer’s always right!!! Before the shut down cause of COVID on March 3/14/20 Steve was eating Chinese Bun & helping him self to a bag full of buns. If he sees anybody carry a bag always ask what in it can I have it I’m hungry!!!! Most of the time if anybody cash change or cash out takes him forever to come dealer constantly calling him especially when needed new cards. He doesn’t want to do the count closing & putting player’s back in. He stated that he doesn’t care & don’t want to work just get paid!! The comps is not good comparing to all the casinos & No noodle bar Especially putting players on LOBBY Raelynn, & Joe assistant dual rate shift does it too!!! Bacarat is a game of patience we do have free hands. Almost every game is about patience I’ve played at day & grave shift none of the floor person does that. Only at swing!!!! Swing shift is a mess most of the dealer’s don’t know which table there’re going to be working at especially at pit 7. I’ve playing at Harrah’s almost 8 yrs just recently happened. Day shift & grave shift all the dealer’s know which table there’re going to be working at. Swing shift needs new scheduler or bring back the person that’s been doing it right!!! Poor management!! Day shift is Arlene perfect! No major issues!!! I don’t play at grave shift!!! Dealers are good but few supervisors are unprofessional and lazy !

Just got back from a birthday celebration- very fast check in.. Stayed in Bayview tower had a spacious clean Sanitary beautiful room. Rooms immediately available My friends in laguna had a nice room too. Ate at AC burger in which is in the hotel great service. Casino was fun. Precautions taken for Covid to prevent spread by wearing masks social distance when possible and sanitary measures taken by casino. Many of the Negative reviews aren’t fair the resort seems to be doing the best they can during a hard time. Nice get away thank you Harrah’s I enjoyed my stay.

I had a great time at Harrah's. However, I had some concerns. There were quite a few hand-sanitizing stations that were empty. I noticed the same with the wipe station. I highly suggest that they have staff to monitor these stations. My room was decent but there was a lot of dust by the laps. This was disconcerting since the lamp is a commonly used appliance. Therefore I don't think they cleaned the laps. Not good. I hope they work on this. Safety is very important especially during this time.