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Harrah's Resort Atlantic City Reviews

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Harrah's Resort Atlantic City Reviews
Average Tripadvisor rating for Harrah's Resort Atlantic City
Average Rating Based on 30411 reviews
Harrah's Resort Atlantic City
Used to be an amazing place to stay and play!
Harrah's Resort Atlantic City
I have been an active player for over 16 years. Harrahs has been good to me in the past. But recently, my last 4 visits have been bad. The service i have received from the front desk is horrible...More
- Jayflow101
I have been an active player for over 16 years. Harrahs has been good to me in the past. But recently, my last 4 visits have been bad. The service i have received from the front desk is horrible. They changed my host two years ago to someone that doesnt even work for over a year and in not a whale but i do bet heavy and im a great active player. The room they gave me this past weekend 17066 room # was horrible. The stench that came from the halls as soon as you walk out of the elevator is horrendous. There is some sort of leak that must me causing some mold. On top of that i requested to speak to a manager and see if i could get an upgrade on the room and the lady denied me speaking to anyone else even though on every trip i gamble over $25,000. On top of that, i must hace played about 9 hours straight on black jack and slots and i received so little tier points. It is sad that this has happened to one of my favorite places to visit and it is only getting worse.
Disappointed
Harrah's Resort Atlantic City
I was so looking to my weekend away, booked the Atrium Suite, shame on Harrahs, these are Atrium rooms, at best. Definitely not Suites, not by any stretch... So first room, food mess on, in, next to...More
- Moose1715
I was so looking to my weekend away, booked the Atrium Suite, shame on Harrahs, these are Atrium rooms, at best. Definitely not Suites, not by any stretch... So first room, food mess on, in, next to couch, it smelled, so gross. (Dead bird on the window didn't help). The front desk moved me, no problem. On to the 2nd room, smelled better just old, fridge wasn't clean, a cracked bathroom tile was left sharp as a razor, I covered it with a towel my whole stay. Pillows were absolutely horrible, and when any room flushes a toilet, you hear it, loudly!... these "atrium rooms" are in desperate need of an update to say the least...... I might return to Harrahs, I just would not book the Atrium "not a suite"......
Not a good choice
Harrah's Resort Atlantic City
Look elsewhere. This place is not what is advertised online. None of the amenities list were available to include a coffee pot or even an iron. Rooms (at least the two I was in) were not recently...More
- tc42019
Look elsewhere. This place is not what is advertised online. None of the amenities list were available to include a coffee pot or even an iron. Rooms (at least the two I was in) were not recently renovated - unless they reused decor from the 80’s to resemble a motel/motor inn. The casino floor service was nonexistent, placed drink orders and didn’t even show up. The security floor walkers were a little over the top on the whole mask wearing- to the point that some individuals couldn’t even take a drink of water without having security badgering them to pull their mask over the mouth and nose. Several machines were broke and it wasn’t for social distancing. The additional taxes and fees are ridiculous- taxes and resort fees are as much as the room rates. This place is the furthest thing from a resort- more like a run down road side dump with a few gambling tables and maybe some slots.
Harrah in a.c. nj
Harrah's Resort Atlantic City
Reserved a king smoking got there and once again no king size bed! It was 2 queen smoking. No email ahead of check in. Which would have been nice. I understand things change and the pandemic...More
- tara b
Reserved a king smoking got there and once again no king size bed! It was 2 queen smoking. No email ahead of check in. Which would have been nice. I understand things change and the pandemic situation. But this has happened before.
HARRAHS ATLANTIC CITY - HORRIBLE TRIP
Harrah's Resort Atlantic City
I booked a stay for this weekend 11/20/20 - 11/22/20. Mind you I have stayed here plenty of times. I have never stayed in the Coastal Tower or the Laguna Tower and perhaps I know why now. I was given...More
- IvelisseA305
I booked a stay for this weekend 11/20/20 - 11/22/20. Mind you I have stayed here plenty of times. I have never stayed in the Coastal Tower or the Laguna Tower and perhaps I know why now. I was given room 10023 and 10021 in the Coastal Tower. On Saturday 11/21 @ about 6am I was awakened by a bed bug bite. I immediately turned on the light and saw that little sucker crawling on the bed. My husband got up fast from the bed. I killed the bug and brought it the front desk in a napkin. I was livid. I was extremely tired. My family was staying in the room next door. We were moved to the Laguna Tower and then given a credit. Which felt like a slap in the face. No one can guarantee I didnt bring this home with me, now I have to worry about that. Even more on panic mode I checked the beds, sheets and the furniture in the rooms. The night of 11/21 I was awakened several times at night by noise made from the room above. I heard toilets flushing. At this point I'm already exhausted. On 11/22 @ about 9am I went to the front desk asked for a manager. She apologized and gave me another credit. Ok credits were given but can anyone guaranteed my luggage didn't have these bugs ?This was disgusting unsanitary and truly upsetting. No one wants to bring this home. You know what's even worst over hearing a Caucasian family complaining about noise and getting $100 off of their room. I am Hispanic and didn't get the same treatment the first time I went down to inform them of the bugs. BED BUGS are way worst than noise. My bites can become infected. My home can get infested. They called my husband today 11/23/20 to say they inspected and found no bugs. They stated " they called in case I got this at home and I think I brought it home with me." Well I didn't have this so of course if my home becomes infested with bed bugs it would be from my stay here. I don't know what was done I'm already home. I only know my experience was terrible and I will never stay at Harrahs EVER AGAIN. I only think they called us because I filled out an incident report on Sunday morning in the front desk. I have photos of my arm, my finger of the bug and a video of the bug. I hope I didn't bring these nasty bugs homes. Rooms should be cleaned a lot better we are in a pandemic and they are not cleaning properly here. I will be contacting department of health as well.
Harrah's Resort Atlantic City
Tripadvisor rating for this property
Used to be an amazing place to stay and play!
I have been an active player for over 16 years. Harrahs has been good to me in the past. But recently, my last 4 visits have been bad. The service i have received from the front desk is horrible...More
Jayflow101
I have been an active player for over 16 years. Harrahs has been good to me in the past. But recently, my last 4 visits have been bad. The service i have received from the front desk is horrible. They changed my host two years ago to someone that doesnt even work for over a year and in not a whale but i do bet heavy and im a great active player. The room they gave me this past weekend 17066 room # was horrible. The stench that came from the halls as soon as you walk out of the elevator is horrendous. There is some sort of leak that must me causing some mold. On top of that i requested to speak to a manager and see if i could get an upgrade on the room and the lady denied me speaking to anyone else even though on every trip i gamble over $25,000. On top of that, i must hace played about 9 hours straight on black jack and slots and i received so little tier points. It is sad that this has happened to one of my favorite places to visit and it is only getting worse.
Tripadvisor rating for this property
Disappointed
I was so looking to my weekend away, booked the Atrium Suite, shame on Harrahs, these are Atrium rooms, at best. Definitely not Suites, not by any stretch... So first room, food mess on, in, next to...More
Moose1715
I was so looking to my weekend away, booked the Atrium Suite, shame on Harrahs, these are Atrium rooms, at best. Definitely not Suites, not by any stretch... So first room, food mess on, in, next to couch, it smelled, so gross. (Dead bird on the window didn't help). The front desk moved me, no problem. On to the 2nd room, smelled better just old, fridge wasn't clean, a cracked bathroom tile was left sharp as a razor, I covered it with a towel my whole stay. Pillows were absolutely horrible, and when any room flushes a toilet, you hear it, loudly!... these "atrium rooms" are in desperate need of an update to say the least...... I might return to Harrahs, I just would not book the Atrium "not a suite"......
Tripadvisor rating for this property
Not a good choice
Look elsewhere. This place is not what is advertised online. None of the amenities list were available to include a coffee pot or even an iron. Rooms (at least the two I was in) were not recently...More
tc42019
Look elsewhere. This place is not what is advertised online. None of the amenities list were available to include a coffee pot or even an iron. Rooms (at least the two I was in) were not recently renovated - unless they reused decor from the 80’s to resemble a motel/motor inn. The casino floor service was nonexistent, placed drink orders and didn’t even show up. The security floor walkers were a little over the top on the whole mask wearing- to the point that some individuals couldn’t even take a drink of water without having security badgering them to pull their mask over the mouth and nose. Several machines were broke and it wasn’t for social distancing. The additional taxes and fees are ridiculous- taxes and resort fees are as much as the room rates. This place is the furthest thing from a resort- more like a run down road side dump with a few gambling tables and maybe some slots.
Tripadvisor rating for this property
Harrah in a.c. nj
Reserved a king smoking got there and once again no king size bed! It was 2 queen smoking. No email ahead of check in. Which would have been nice. I understand things change and the pandemic...More
tara b
Reserved a king smoking got there and once again no king size bed! It was 2 queen smoking. No email ahead of check in. Which would have been nice. I understand things change and the pandemic situation. But this has happened before.
Tripadvisor rating for this property
HARRAHS ATLANTIC CITY - HORRIBLE TRIP
I booked a stay for this weekend 11/20/20 - 11/22/20. Mind you I have stayed here plenty of times. I have never stayed in the Coastal Tower or the Laguna Tower and perhaps I know why now. I was given...More
IvelisseA305
I booked a stay for this weekend 11/20/20 - 11/22/20. Mind you I have stayed here plenty of times. I have never stayed in the Coastal Tower or the Laguna Tower and perhaps I know why now. I was given room 10023 and 10021 in the Coastal Tower. On Saturday 11/21 @ about 6am I was awakened by a bed bug bite. I immediately turned on the light and saw that little sucker crawling on the bed. My husband got up fast from the bed. I killed the bug and brought it the front desk in a napkin. I was livid. I was extremely tired. My family was staying in the room next door. We were moved to the Laguna Tower and then given a credit. Which felt like a slap in the face. No one can guarantee I didnt bring this home with me, now I have to worry about that. Even more on panic mode I checked the beds, sheets and the furniture in the rooms. The night of 11/21 I was awakened several times at night by noise made from the room above. I heard toilets flushing. At this point I'm already exhausted. On 11/22 @ about 9am I went to the front desk asked for a manager. She apologized and gave me another credit. Ok credits were given but can anyone guaranteed my luggage didn't have these bugs ?This was disgusting unsanitary and truly upsetting. No one wants to bring this home. You know what's even worst over hearing a Caucasian family complaining about noise and getting $100 off of their room. I am Hispanic and didn't get the same treatment the first time I went down to inform them of the bugs. BED BUGS are way worst than noise. My bites can become infected. My home can get infested. They called my husband today 11/23/20 to say they inspected and found no bugs. They stated " they called in case I got this at home and I think I brought it home with me." Well I didn't have this so of course if my home becomes infested with bed bugs it would be from my stay here. I don't know what was done I'm already home. I only know my experience was terrible and I will never stay at Harrahs EVER AGAIN. I only think they called us because I filled out an incident report on Sunday morning in the front desk. I have photos of my arm, my finger of the bug and a video of the bug. I hope I didn't bring these nasty bugs homes. Rooms should be cleaned a lot better we are in a pandemic and they are not cleaning properly here. I will be contacting department of health as well.