Harrah's Resort Atlantic City Hotel & Casino

It was bad from the moment I went to get into the elevator from the parking garage. Harrah's you had 3 months to clean your property. The carpeting on the 9th floor in Atrium was disgusting. The bags of garbage where the ice machine was so unsanitary, but yet no coffee makers in the rooms due to covid? Had to walk around dog poop on the tile floor by the sports book.Had to stand behind children that were not wearing masks at the coffee shop. No compensation from Harrah's for coffee. Had to listen to a couple tell a supervisor to eff off when the supervisor was asking guest to put on a mask. It's Mandated.AC BURGER CO was horrid. How do you serve old french fries? It's not like it was a brand new restaurant! Also out of juice, ice cream. Crab cake sliders were disgusting. Got a tickeet for a free buffet. Buffet is closed, how nice.The pricing isn't even consistent. Was told resort fee was 23.00, the charged 27.00? And charged for parking. How nice!

Post Covid 19 Harrahs was my go to for an AC stay. Before the quarantine we stayed at Bally’s which was a new form of bad. I had stayed at Harrah’s before with minor issues but other than winning some money the room we stayed in this time was horrible. All the doors on our floor must have swelled some how so they scraped the floor. Only open 1/4 of the way and you had to squeeze around it. Plus every time our neighbors opened their doors it was loud enough to wake you. On top of that our direct neighbors decided to play Rap music all night and every song had multiple graphics sentences. So tired of trying to find nice clean rooms on a budget or using earned credits.

Me and my family were in Atlantic City for the whole week and for our last night we decided to get a suite at Harrahs. The room was nice and had a nice view. But when we went to use the jacuzzi tub the water jets started spitting out all this nasty brown stuff i have no idea what it was. Then my 1yr old was crawling around the room and found a pill on the floor. Although it was a beautiful hotel I wouldn’t stay here again.

I recently stayed in the Bayview Tower for a few days. This tower is supposed to be pet free yet i could hear a dog barking in the hall. When I mentioned this to the front desk staff upon checkout I was told that yes some dogs were allowed in regular rooms. If I had of known this I would not have stayed here.The check in line was ridiculously long, there were people everywhere. The emails that I received advising of the reopening it stated that temperatures would be taken upon arrival and there would be 25% capacity and neither was the case. The hot water pressure in the Bayview Tower was horrible and the room I was in was near the elevator and I could hear the elevator going up and down for my entire staff. I was not happy with my stay at all.

Arrived 7/3 and booked through 7/7. Writing review now because I’m not sure we’ll stay. As another reviewer mentioned, the post-Covid opening has been disappointing in terms of gambling. I, too, expected tight slots but to not get a single bonus after pumping hundreds in slots is disappointing and since there’s not much else to do at the moment with pool, spa and most restaurants closed, I don’t see a point in staying.Some positives - the room was very clean upon arrival and housekeeping has been very accommodating with extra pillows, towels, etc. Our Bayview Tower room had a fantastic view of the front of the casino and the boardwalk in the distance. Gordon Ramsay Steak Under the Stars is a must! Truly the highlight of this trip. The seating was comfortable and well distanced from other tables. Food was wonderful as always. AC Burger was great for takeout as well. The food stayed hot as we schlepped it back to our room. And the dealers we have encountered have been friendly. Also, it seemed like everyone was compliant with the mask requirement.Now for the bad - it seems they are way over 25% capacity but that could be because of the holiday. When you enter the building, you’re asked a few questions regarding your health and as long as you answer no, you’re allowed entry. No temperature checks and it seems like depending on the entrance you choose (i.e. - front or back) you may not be asked anything at all. I did, however, see security and staff enforcing mask requirements and providing masks to those without which were few. Dining options were shockingly limited. Only one food court option open (pizza), Tazza (24 hours). Coastal Craft offering breakfast on the pool deck in the mornings and Gordon Ramsay taking that space in the evenings and AC Burger. That’s it. If you’re hope is to just stay in the hotel your entire stay, you may find yourself bored with the food options quickly. Slots are the tightest I’ve ever experienced and good luck finding a blackjack table for less than $25 minimum. Oh, and this really offended me, while they can’t let you drink anywhere in the casino, they had a pop up wine bar by the elevators selling beer and wine to take to your room. This is great for those who want to purchase but I think for rated players, they could’ve given vouchers for a free bottle a day (or something based on play) to make up for the lack of free cocktails. I love Harrah’s and have been coming here for years but I would strongly suggest waiting to visit until indoor dining and drinking can resume.