The room was a dump. It wasn’t cleaned well. Dusty, sticky surfaces. Prior guest’s contacts left to dry and crust on nightstand. Trash on floor in front of window. What looks like mold coming out of wall vent and spread on the wall. They charge a daily resort fee yet there is no free Wi-Fi for hotel guests, no pool towels, pool cover charge and you pay for SELF-parking. Check in and check out was done via kiosks. With that in mind, what exactly is the resort fee for? When I tried to talk to someone at the front desk, the line was long and in the end, completely fruitless as Tyreesha was borderline rude. It’s very loud at the front desk with music and gaming in the background and she acted like it was my fault I couldn’t hear her. But hey, thanks for wearing a mask. I do appreciate that. We went to the spa for a massage and mani/pedi. After our nails were done at 4:45, we were told we could relax in the spa area while our nails dried. When we got back in there, Roxann told us the spa closed at 5. So after spending $140 on a massage and over $100 on getting our nails done, we’d have to get dressed and get out of there in 15 minutes. This was a horrible experience overall and I’m mad I wasted my money. Shoutout to Jackie, Deirdre, Maria, Mia and Hailey who were the only nice people we encountered and the only reason I’m even giving this place one star.