Harrah's Resort Atlantic City Hotel & Casino

Had to get away from a noisy neighbour for a few days thank you so much Harrah's My girlfriend had just had shoulder surgery My noisy neighbour at home would not stop making obnoxious something on the floor. Harris took a us in like a good Shepard and gave us peace and quiet. I wish I could stay another week.

Due to covid restrictions, I wasn't able to get my room cleaned after the housekeeper knocked around 9am, entered my room and said she would return later. We went out for breakfast around 10am so we wouldn't be in the room due to social distance came back around 2p and it still wasn't cleaned. I seen another housekeeper in the hallway and she said that my room wasn't her room to clean. I then called to the frontdesk asked for my room to be cleaned went out again to gamble, was out for 3hrs, came back to the rooms and it still wasn't cleaned!!!! End of story ROOM WAS NEVER CLEANED.

I checked in on the app, then stopped at the kiosk. When I went to the line for keys, I had to wait until all the people (about 5 parties) in the check-in line were processed. Additionally, when processing a ticket print-out from the slot machines, the machine did not give me the change. I asked a security guard that I tracked down and he said that the machine must be out of coins. Really???

Every time I self park there is a major problem, yesterday was no exception. I took my wife to the casino and then to M&S Restaurant for our 37 year anniversary, no problem. Try to leave, massive problems in the parking lot, AGAIN. The gates were not working, the booths were not manned, the card readers to pay were not working, just a complete disaster. Every line had the same problems, people screaming at each other and your unseen attendant, just a nightmare. You people really need to get these self park issues fixed. Probably won't return, just too much of a headache trying to get home.

Fabulous Great Need More Parking room front desk service was great food wonderful Clean rooms easy to get around pool was a great experience.... Only problem they card my card twice now imvat bank trying to fix problem with double charge they shouldn't charge the guests to use the pool which i found strange but we paid anyway. Also they charge for parking which should be free if you pay to stay at they hotel!!!