Harrah's Resort Atlantic City Hotel & Casino

The hotel was very clean and nice. The rooms are amazing & very clean.The cleaning stuff is very friendly & they work very hard to keep the rooms clean. Check in and check out was very easy and fast no waiting in line. Casino was very clean alot of sanitizer stations everywhere. The pool area was amazing. The hotel is very big.The boardwalk is about a 5min drive.The staff is very friendly.GREAT PLACE TO STAY!!

I’ve stayed here before and had a completely different experience. The shower had was seemed to be pubic hair, one of the toilets in the suite was clogged, the floor was sticky and i don’t think he was properly sanitized following the last guest visit. I would not recommend this to anyone, if you do stay away from the waterfront tower. Worst $400 I’ve ever spent

ok. So Im a Caesars Reward player. I stay at Harrahs AC and Caesars AC. This is the 2nd time I had a room problem at Harrahs AC. I was comped a room for weekend , I requested a SUITE and was granted. When wife n I got there No suite available.I explained my plight and ti no avail were denied but expressed a nice size room in a BETTER tower. Ok. We went up. WELL! SHOWER EQUIPPED HANDICAP ROOM. Wasnt for us. No no no. I called. Complained. Pitched a fit and the desk accommodated me. Low and behold...the nicest biggest suite was there when we opened the door on the 41st floor. I mean stunning. THANK YOU Caesars . My wifes bad back had a great time in the huge tub.

Upgraded for early check in at Noon. Room was not available until after 4. Assured i wouldn’t be charged but i was. Had to wait to speak to desk to remove charge before checking out. Room was freezing, maintenance determined wireless thermostat not wiry so he temp rewired it fir heat. Then it was 74 in the room! Dinner at McCormick and Schmick’s was delicious and great service. The slots were good. The hotel is awful.

Can't say anything good about this place anymore. The rooms are old run down and just not up to standard. The service has a very negative vibe. Maybe its because there's alot of young drunk people walking around. Pool was closed not because of maintenance but because of the high occupancy of just straight ghetto people that are coming there. Front entrance needs a good power washing. Cigarette buds and dirt makes for a bad first impression. The valet guys were very nice. But the service in the restaurant was not good. I have bean coming to Harrahs for several years an the change is getting worse and worse. I should not have to park my car in self parking and have people drinking beer and smoking marajaina next to me waiting for me to leave so they can break into my car. Very unsafe walk from the parking lot the Elevator for a female. So whoever is reading this which I hope its management and even the hotel owners. I hope you really take a good look at the property and make some changes because you are and will continue to loose business. Hard working professional people like myself and others will definitely not be coming back to Harrahs.