Harrah's Resort Atlantic City Hotel & Casino

Staff and bartenders are really helpful. Tables and floor games are very crowded but make sure you do not mind smoking. Music is on all the time and the shopping is good. Sampling of restaurants for all tastes. Room was really spacious but smelled like smoke.

This is usually a very nice place to stay I stay here at least once a monthBut this stay there was broken plates and glass in the hallway all night from a room service cart and it wasn’t moved when I checked out

The only highlight of the stay was seeing Gary Owen comedy show. Arrived Friday at 2PM waited in line to find that the reserved room was unavailable. Was told to be patient and you'll be notified by text once available. So we decided to eat. No text 2+hrs later. Had to get back in line, which now is circling around the lobby to find again that the reserved room is still unavailable. "A rush can be put on it" why didnt that happen ealier, a rush meaning approximately up until 8pm. Really! There was a room avaible that was cheaper than what I paid. The clerk advised that we dont change prices at this desk. WTF. So I took the room received no refund. But tell me why several convention folks received there keys while others waited. I never received this lack of customer service from Ballys or Cersar AC. Basically they could have cared less. Well checked out and decided to extend our vacation at Resorts still here and having a great time. Done with Harrahs AC.

I had reservations for the waterfront which was made two months ago and when I checked and I was told I was going to go to the cool still renovated side with a hobby used to be. well 7 o’clock in the morning here drilling and banging on the wall because they doing construction in the room next-door to me so now that my daughter and I had to check out of that room and I’m disabled so moving from room to room is not a part of vacation to me I was in room 1117 on the coastal side and I was moved to room 512 non-smoking coastal iand the guest where smoking in the room next door to me. The room were not that clean. My daughter had her service dog with her and she was in the. Atrium suites. My daughter was told she have to take a room in the Marina on the third floor would a dogs are allowed . My daughter told me the Manager was not nice to her and a $50 charges going to be added to the room for the dogs Stay. My daughter suffers with depression and she has a illness so she was very upset checking into Harrahs she always have a dog with her and she stayed in the atrium on several occasions I told the manager to check the folder for my daughter she’s platinum and it shows that she stayed in the atrium suites before. I spoke with the manager James Brown who printed out the rules for having a dog stay at the hotel. The are no rules for service dogs. Some on should look into that issue. The manager James Brown took off the $50. We stay at Paris for four days I was in the coastal side and my daughter was in the Marina. My daughter’s and I eight at the waterfront buffet. The food is not the same they was doing construction and a buffet they made a lot of changes they no longer have the crab legs I had to pay for the lives that was $24 and a lobster wasn’t that good I spoke to the manager about it but they didn’t really care I guess they satisfied with what’s going on but the food is not to see the service was good but the food is not good anymore. I’m going back to start staying at BORGATA .

Great time, good food and awesome rooms. And I won money to boot....I had a relaxing time it wasnt too crowded but just enough. I wish some restraunts were opened longer or opened overnight to get burgers and wings and things but over all it was fabulous