Harrah's Resort Atlantic City Hotel & Casino

Atrium suite was nice newly remodeled but a few problems sink was very slow to drain and the bathroom door would not close all the way toilet handle wouldn’t spring back but comfy bed very clean lots of space

The only positive thing about this hotel was the SHOWER! Yes, the shower! Otherwise, the hotel was really run down and food was super expensive and just okay. We booked this hotel only because of my daughter's cheerleading comp and it was listed in the "Play to Stay" hotels. If you ever stay here DO NOT USE the kiosks! Most of them don't work and they are not accurate. We didn't want to wait in the long line, so tried to use one and it told us (we were checking in at 7 PM) our room was not ready. We ended up waiting in line and the front desk told us our room WAS ready. The hotel kept thinking there were only THREE occupants but there were FOUR! And good luck trying to get any extra towels. I would never stay here again, nor would I ever recommend this place.

Hotel was old and outdated...pre check did not work once in the hotel and had to wait in line for over 30 minutes to check in. Room was never cleaned throughout my 3 day stay. WIFI didn't work at all and no reception in hotel!!! Keys stopped working after day 2 and the additional fees are absolutely ridiculous!!! Especially considering you can't do half the items on the resort fee list due to COVID.

I spent $60 of my comp money for the awful sandwiches & French Fries that I have ever been served. My Fries were ice cold & my pastrami sandwich was overcooked & the bread fell apart, leaving me to believe that the bread was not fresh. Lost me as a customer

We HAD to stay at Harrah's as part of a "stay to play" competition. We reserved a 2 queen bed room because we had 2 moms and daughters in 1 room. When we checked in around 5:30 PM, they had no 2-bed rooms. They only had rooms with 1 king bed. They said they had overbooked and couldn't do anything about it. We booked this room 5 months in advance and were not able to get the room we needed. They ended up putting us in a suite (which was dated and ragged) that had a king size bed and then one of us slept on a roll away and one on the couch! This was totally unacceptable. Also, we had to wait for 30 minutes to eat at the Burger restaurant and while we were waiting, we had to inhale the smoke from the casino. Why isn't the smoking area walled off? I don't want to smell smoke while I am eating. I was never interested in staying here and after the incompetence of the hotel staff, I will never again if I can help it.