Harrah's Resort Atlantic City Hotel & Casino

Its easy to get lost trying to find this place!! With construction and poor signage, it takes some time to get to this place thats right in front of your eyes!Once there, check in was a gong show, not unusual for AC hotels.Once to the room, pretty nice. Very clean and housekeeping does a fantastic job. Also, this place has some of the best elevators in the business. Wait times were literally seconds.Casino was fairly clean, decent service and we felt safe there.All in all, not a bad stay. We would visit again!

It’s in a location where you have to drive to go anywhere else. I also payed a resort fee, and none of the restaurants or amenities were open. I was told the pool would be open, along with the restaurants. Very disappointing.

When I made the reservation I was told we would be in a newly renovated room. It definitely was not newly renovated. And the bed was not at all comfortable. I hate giving a bad review as I normally love staying here. There was nothing special about this room. We also had terrible service at the Coastal Craft Restaurant. I hate to even say this but it seems like there was reverse discrimination. Very sad.

Amazing customer service as always. Vincent Dong introduced us to Reeba and she was so kind and friendly as well. Made our check in process so seamlessly. And she always remembers us too. Thank you both for such wonderful hospitality as well. We truly appreciate you!

Made a weekend reservation to celebrate my boyfriends birthday. Wish I had spent my money somewhere else. They Gave me someone else’s room and didn’t even apologize. I spoke with a manager about the incident and she said it was because my name and the other guests name were very similar. Rooms were Dirty. Poor customer service. Front desk was not friendly. Unable to use the pool. No one is ever available for you to reserve the pool. Bartender was racist and rude.