Harrah's Resort Atlantic City Hotel & Casino

Casino up and running; enjoyed playing slots. A quick getaway from covid boredom; enjoyed restaurants and relaxed in clean room. Unfortunately, pool and fitness center closed. If u intend on eating at restaurants on premises , you must make a reservation in advance..

Would not stay here again As I entered the room there what is the guest poop in the toilet call down took two days to fix had to use bathroom and lobby for 2 days I was given a voucher for a restaurant that was not valid had to pay that out-of-pocket for my dinner when I thought it was going to be paid for by then after waiting two days for my restroom to be fixed had had a random person enter my room while we were in there what is not a employee do not know how they got access to my room

Loud noise coming from the electrical room next door, nothing done about it.Exiting the parking lot is a nightmare. This is not the First time we spend over 10 minutes just waiting in line to get out of the parking lot with no one there to assist cars having difficulties.I am not sure if we will continue to go back, mainly the parking lot is nightmare and hard to find spots in tables to play.

When we got in the room I had noticed the bathroom door frame hanging off and mold in the shower. Called downstairs and they apologized and gave us another room, and when we went into the new room there was mold in the shower again . So I had to call and go back downstairs so we could get out in another room. At this point they gave us a suite and $50 credit. As we went into the 3rd room hoping things was fine this time it was no mold, but there was no hot water.

Went to Harrah’s AC for a night away on my 45th Birthday 1/23/21. Had my room moved two times due to noise, sprinkler problems caused multiple loud alarms throughout the night. Elevators stopped working causing long backups of annoyed, angry people waiting. Roll gate from casino to hotel broke not allowing you to access the room elevators. Was asked to go outside, around the building, without a coat in 20 degree temps to get to our room.The next morning, we checked out through the TV. The message on the screen instructed us to leave our keys in the room. Come to find out, you now need your room key to exit the parking garage. This important information was never explained to us during our check-in process, two room changes or the message during TV checkout. I then spent a 1/2 hour standing in line at the front desk, trying to get another room key so I can leave the parking garage. We did have reservations at McCormick’s & Schmick’s and had a very nice dinner. The only positive to our night.It was a terrible 45th birthday😏.