Went to Harrah’s AC for a night away on my 45th Birthday 1/23/21. Had my room moved two times due to noise, sprinkler problems caused multiple loud alarms throughout the night. Elevators stopped working causing long backups of annoyed, angry people waiting. Roll gate from casino to hotel broke not allowing you to access the room elevators. Was asked to go outside, around the building, without a coat in 20 degree temps to get to our room.The next morning, we checked out through the TV. The message on the screen instructed us to leave our keys in the room. Come to find out, you now need your room key to exit the parking garage. This important information was never explained to us during our check-in process, two room changes or the message during TV checkout. I then spent a 1/2 hour standing in line at the front desk, trying to get another room key so I can leave the parking garage. We did have reservations at McCormick’s & Schmick’s and had a very nice dinner. The only positive to our night.It was a terrible 45th birthday😏.