Harrah's Resort Atlantic City Hotel & Casino

Horrible service. Non-smoking rooms smell like being smoked in. Check-in took 5 hrs. Check in representatives were rude. Valet took 1 hr to get the vehicle. The hotel turns into a wild spot at night, not at all conducive for families. An older Asian couple was racially abused in front of us.

I was not staying there but I did go to the buffet at harrahs I t was great I highly recommend this place for entertainment dining and an overall great experience take your friends and family there for their buffet.

My sister & I found the property was very clean and its in a wonderful location. Our room was amazing. Tazzo was the best food venue, deli-like offerings including sandwiches, bakery and gelato. Even when busy they kept the lines moving fast. Great Chai Tea Latte! Outside of that venue the staff was friendly as we normally experience at other Harrah properties. Never ate at a restaurant although we tried twice. Instead we ate at the buffet. After waiting 20 minutes after being seated at Coastal ( it was not busy except for bar seating) no one came to bring water or take our order. Got up and left. Buffet was high priced but had a wide offering variety. There was only one Players club on the property with very limited hours. Not open at night. The pool looked amazing from the photos, so we stopped by around 5 on our last afternoon and it was locked up - guard said it was closed until 9pm. Nothing we read mentioned limited access and there were no signs with hours. We were hoping to have 5-10 minutes to look around and take photos but they said no. Then we watched they let other guests go in so went back and they still said no. Most of all, we were shocked at the attire allowed on the property. Friday evening we felt like we were in a strip club. Ladies wearing nearly nothing - no imagination needed. They showed everything and they were everywhere. We will not be returning to this location.

We stayed at Harrah's for 2 reasons, the restaurant we wanted to go to is located in Harrahs, Matoranos. The other is my rewards allows we me to get the room for only the resort fees, which is ridiculous. We pay fees for Wi-Fi, pool and fitness center did not use any of it but that is Caesars Entertainment policy. The room was much better than last time. nice size, couch and a feature was a little make up table with stool. the room was clean. Shower was odd no full or half of a door so you have to get into the shower to turn it on a little shock when the cold comes out while you are still in there. could have given a couple of more bath towels. with no full door on the shower there was more water on floor. I did slip but luckily I did not fall the hallway was dirty looked like the hallway carpet had not been vacuumed. in weeks. staff was nice. The worst part was when you first walk in to the place it smells like tons of perfume to cover bad order. it was a nice stay for the night. the restaurant was outstanding. if you stay at Harrahs make a reservations at Matoranos you will love it

Brand new smelling room! Very very clean and cozy! Loved the bedding and pillows, I slept like I was in my bed at home! The pool was so much better than I even imagined it would be! The restaurants are top quality choices from a fantastic steak dinner to gourmet breakfast options!!!