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Harrah's Atlantic City Reviews

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Harrah's Resort Atlantic City Reviews
Average Tripadvisor rating for Harrah's Resort Atlantic City
Average Rating Based on 30485 reviews
Harrah's Resort Atlantic City
Outdated Room
Harrah's Resort Atlantic City
When I made the reservation I was told we would be in a newly renovated room. It definitely was not newly renovated. And the bed was not at all comfortable. I hate giving a bad review as I normally...More
- KJL0823
When I made the reservation I was told we would be in a newly renovated room. It definitely was not newly renovated. And the bed was not at all comfortable. I hate giving a bad review as I normally love staying here. There was nothing special about this room. We also had terrible service at the Coastal Craft Restaurant. I hate to even say this but it seems like there was reverse discrimination. Very sad.
Amazing service!
Harrah's Resort Atlantic City
Amazing customer service as always. Vincent Dong introduced us to Reeba and she was so kind and friendly as well. Made our check in process so seamlessly. And she always remembers us too. Thank you...More
- Mjfoodandtravel
Amazing customer service as always. Vincent Dong introduced us to Reeba and she was so kind and friendly as well. Made our check in process so seamlessly. And she always remembers us too. Thank you both for such wonderful hospitality as well. We truly appreciate you!
DO NOT WASTE YOUR MONEY
Harrah's Resort Atlantic City
Made a weekend reservation to celebrate my boyfriends birthday. Wish I had spent my money somewhere else. They Gave me someone else’s room and didn’t even apologize. I spoke with a manager about the...More
- Maria G
Made a weekend reservation to celebrate my boyfriends birthday. Wish I had spent my money somewhere else. They Gave me someone else’s room and didn’t even apologize. I spoke with a manager about the incident and she said it was because my name and the other guests name were very similar. Rooms were Dirty. Poor customer service. Front desk was not friendly. Unable to use the pool. No one is ever available for you to reserve the pool. Bartender was racist and rude.
Always a pleasre.
Harrah's Resort Atlantic City
We have been going to this casino for years. Yea,the last few times things are a little different,but that is true about everywhere. I have read many negative reviews and understand some but I have...More
- arube
We have been going to this casino for years. Yea,the last few times things are a little different,but that is true about everywhere. I have read many negative reviews and understand some but I have to say we have not experienced any of these problems. We are 7 Star members, and they make us feel very welcome. We always get our requested room, have had wonderful meals, and enjoyed the casino floor. We have wonderful host Soni Canisi, who does all he can for us. Thank you
The amenity you didn't think you needed to worry about
Harrah's Resort Atlantic City
We stayed at Harrah's AC for three nights for a dance convention. We were given a room in the Coastal Tower. We were given an "accessible" room, I think (we didn't ask for one), but that still...More
- Chad G
We stayed at Harrah's AC for three nights for a dance convention. We were given a room in the Coastal Tower. We were given an "accessible" room, I think (we didn't ask for one), but that still doesn't explain the absence of a key amenity: a shower door or shower curtain.Instead of a shower curtain or door, there was glass that covered just the front half of the area, leaving the back half completely open. I guess their thinking is that there would be human body in the way so the water would just stay put? Never mind that some folks also like the extra privacy a curtain/door offers. Needless to say, there was little we could do to prevent the bathroom from becoming a waterpark whenever the shower was used.Harrah's also subscribes to the Thénardier school of hospitality (charge 'em for the lice, extra for the mice, two percent for looking in the mirror twice...). I recommend you pack your own water bottles and snacks. Not only is everything crazy expensive, but most restaurants have lousy hours as well. And since Harrah's is walking distance to nothing, you have little choice but to buy a $12 sandwich and $5 water from the cafe if you dare want lunch on a Thursday, unless you have time to drive into AC. People complained about the stale smoke smell. Yes, it was there, but as someone who grew up in a house with smokers, I know that nothing short of new carpet, curtains, and paint will get rid of it. That didn't bother me, but it's something to be aware of.
Harrah's Resort Atlantic City
Tripadvisor rating for this property
Outdated Room
When I made the reservation I was told we would be in a newly renovated room. It definitely was not newly renovated. And the bed was not at all comfortable. I hate giving a bad review as I normally...More
KJL0823
When I made the reservation I was told we would be in a newly renovated room. It definitely was not newly renovated. And the bed was not at all comfortable. I hate giving a bad review as I normally love staying here. There was nothing special about this room. We also had terrible service at the Coastal Craft Restaurant. I hate to even say this but it seems like there was reverse discrimination. Very sad.
Tripadvisor rating for this property
Amazing service!
Amazing customer service as always. Vincent Dong introduced us to Reeba and she was so kind and friendly as well. Made our check in process so seamlessly. And she always remembers us too. Thank you...More
Mjfoodandtravel
Amazing customer service as always. Vincent Dong introduced us to Reeba and she was so kind and friendly as well. Made our check in process so seamlessly. And she always remembers us too. Thank you both for such wonderful hospitality as well. We truly appreciate you!
Tripadvisor rating for this property
DO NOT WASTE YOUR MONEY
Made a weekend reservation to celebrate my boyfriends birthday. Wish I had spent my money somewhere else. They Gave me someone else’s room and didn’t even apologize. I spoke with a manager about the...More
Maria G
Made a weekend reservation to celebrate my boyfriends birthday. Wish I had spent my money somewhere else. They Gave me someone else’s room and didn’t even apologize. I spoke with a manager about the incident and she said it was because my name and the other guests name were very similar. Rooms were Dirty. Poor customer service. Front desk was not friendly. Unable to use the pool. No one is ever available for you to reserve the pool. Bartender was racist and rude.
Tripadvisor rating for this property
Always a pleasre.
We have been going to this casino for years. Yea,the last few times things are a little different,but that is true about everywhere. I have read many negative reviews and understand some but I have...More
arube
We have been going to this casino for years. Yea,the last few times things are a little different,but that is true about everywhere. I have read many negative reviews and understand some but I have to say we have not experienced any of these problems. We are 7 Star members, and they make us feel very welcome. We always get our requested room, have had wonderful meals, and enjoyed the casino floor. We have wonderful host Soni Canisi, who does all he can for us. Thank you
Tripadvisor rating for this property
The amenity you didn't think you needed to worry about
We stayed at Harrah's AC for three nights for a dance convention. We were given a room in the Coastal Tower. We were given an "accessible" room, I think (we didn't ask for one), but that still...More
Chad G
We stayed at Harrah's AC for three nights for a dance convention. We were given a room in the Coastal Tower. We were given an "accessible" room, I think (we didn't ask for one), but that still doesn't explain the absence of a key amenity: a shower door or shower curtain.Instead of a shower curtain or door, there was glass that covered just the front half of the area, leaving the back half completely open. I guess their thinking is that there would be human body in the way so the water would just stay put? Never mind that some folks also like the extra privacy a curtain/door offers. Needless to say, there was little we could do to prevent the bathroom from becoming a waterpark whenever the shower was used.Harrah's also subscribes to the Thénardier school of hospitality (charge 'em for the lice, extra for the mice, two percent for looking in the mirror twice...). I recommend you pack your own water bottles and snacks. Not only is everything crazy expensive, but most restaurants have lousy hours as well. And since Harrah's is walking distance to nothing, you have little choice but to buy a $12 sandwich and $5 water from the cafe if you dare want lunch on a Thursday, unless you have time to drive into AC. People complained about the stale smoke smell. Yes, it was there, but as someone who grew up in a house with smokers, I know that nothing short of new carpet, curtains, and paint will get rid of it. That didn't bother me, but it's something to be aware of.