Harrah's Resort Atlantic City Hotel & Casino

Check-in was done by a bunch of uncaring and not very friendly staff. You were just a number in a crowd. last time my room was on the top floor of waterfront tower and this time it was on the 4th floor ( 1st floor with rooms ). The shower did not drain and the curtains were very dusty; the room just didn't appear to be clean overall. It had a fridge but no free water in room. Also, the handles on the sink were broken and had to be repaired after we checked in.We ate breakfast in cafe twice and it was dark and food average at best.However, the casino is bright and airy and probably the nicest of the 6 we visited.We also tried AC Burger for lunch which was outstanding.

I was expecting a better quality room from a casino resort. The overall casino was great however my room was horrible. It was a non smoking room but when you first walk in the room it’s an odor. I also notice a iron burn mark on the couch, brown stains on the carpet and wall. The outside of the toilet had old pee so that means it was never cleaned and the shower mat had black stains. Luckily I was only staying one night.

We went to Harrah's casino on a quick trip just to get away for a few days. It was great, we really enjoyed the atmosphere and hospitality from our host and we had an exciting trip. We really loved the fact that Harrah’s offers free shuttle service to their other properties so you can experience a lot in just a few days. The room had a great view of the intercostal waterways and it was beautiful. I would recommend this place if you are up for some fun and excitement. The food was great too!

Finally everything went great from the time we got into the place. Guess if I realize by taking the time to read I would have valet parked since it was free for Veterans and unfortunately I parked in self parking but it was still free just a longer walk to front desk for check in Duh!! on my part. Once we arrived the bar code thing was kind of confusing for me on the kiosk check in but the young lady at the desk near the kiosk within seconds of me walking up had us checked in with keys and we were on our way. Room was perfect for what we needed and extra towels showed up once we asked the staff on our floor and I know they didn’t understand us to a great degree but they got it right and accommodated us within minutes. Checkout by dropping the keys into the box made it even easier. The only thing I would recommend is that they have more of the check in associates near the kiosk for us old people that hate all this new technology on the kiosk Thank Harrahs for enjoyable trip. Breakfast at the buffet would be a nice addition

Harrah's Resort & Casino once again, provided me with a pleasant visit. The property is well-maintained. The employees are friendly and very helpful! Everything you need, play, swimming, eating, and drinking, is right @ your finger tips.