Harrah's AK-Chin Hotel And Casino

From the second we walked in this resort and casino I knew it was going to be an amazing New Years even with my family the staff was on point with everything that we needed the restaurants had amazing food and the rooms were very clean and remodeled

The themostat works well in the room. I've gotten sick from cold rooms in other hotels. I visited the buffet, slot machines, Dunkin Donuts, the steak house, and Ultra Star (second floor walkway from Harrah's). Every minute was heaven!!!

Great customer service. Friendly and helpful staff members. Excellent hotel accommodations. Various dining options including a buffet restaurant, twenty--four hour cafe, cheese and wine eatery and a high end burger/steak restaurant. Make a visit and you will surely be glad that you did.

We have been going to AK-Chin for more than 15 years to stay & play as both Diamond and 7-Stars rewards members. The New High-Rise tower suites are really nice and a big improvement over the old resort & tower rooms(only old Tower suites were comparable).The Chop & Block restaurant is a very fine replacement for the old Range. However, we've noticed after 3 trips(and several days) this year that the poker slots & game slots have become extremely tighter than we ever remember there. That is not fun.Also the SPA is a Big rip-off! If you charge to your room and use your Comp $$ points to pay they automatically charge you DOUBLE! ($150 = $300) What the hell is up with that? It's no way to treat your Harrahs Reward customers! No other Harrahs property (and we visit many) does this except AK-Chin. It's a Very bad customer service policy that should stop before we stop going there for good. This was the 2nd time this SPA did this to us.Hotel & casino should consider high-tech air filters that take the outside air Stink away. It gets so bad at night makes you want to vomit even while trying to sleep in your room!

The family entertainment options at this location are excellent! Hotel is nice and clean. There are quite a few dining choices. The only negative we encountered during our stay was how crowded the entire property was - had to wait in line 15-20 minutes to check in and to eat dinner.