Harrah's AK-Chin Hotel And Casino

My wife, son and I stayed here as part of a longer trip. Looking back I wish we would have booked more than one night here. The hotel was super nice, our room was so spacious and every staff member we encountered was super nice and friendly. Nice room amenities. If I had to fault one thing on behalf of my son was the TV choices were limited. Other than that we really enjoyed our stay and will actually make a point to come back.

The facility and rooms are very nice. If you want a quick getaway from Phoenix to soak up some sun, have a few drinks and enjoy a great meal at Chop Block and Brew, this is it. Great s& friendly staff. If your looking for a enjoyable casino night, forget about it. It has to have lowest percentage returns on slots. Never seen anything like it. 😳

The first morning I was there, I could get only HOT water in the shower. The second morning I realized if I barely turned on the water, which made for a very weak stream, I could keep the temperature tolerable. So you may want to have someone check the hot water regulation before someone really gets scorched!! Other than that , as always, I enjoyed everything else. The staff, the helpful people, etc. Always nice there!!! I'll be back!!!

There is no place for the adults to relax at the pool. Kids are playing on the steps and you can use them to get in the pool. they are everywhere in the pool now that there is no adult only area and the kids are screaming throughout the pool. How can we relax after playing in the casino for hours at night. We spend the money not the children. we need an adult area only in the pool. we will have to go play at other casinos there are plenty around.We have been coming to Hurrahs for years it's just not the same, the children have priority in the entire pool, you'd think they are paying for everything.

My wife and I booked a 2 night stay, we were only going to see a concert. The rooms looked nice but very small. We expected more from a ceasers property especially with cleanliness. The floor and mirrors were dirty. I'm glad they had a refrigerator and coffee maker but the coffee maker was nasty. We have a travel keurig so that solved that issue. The front desk staff is not welcoming at all. They also give you no information about your stay. After we checked out our room we got ready to go to the pool. This turned in to mission impossible, I don't know why they don't use the same policies as vegas properties. You are not allowed in without wrist band which are given at the front desk. At the pool the towels are checked out by room number and last name. If they are not returned your room will be charged $25. The pool is very low staffed and again horrible service. Oh yeah also keep your wrist band on the entire trip if you plan on using the pool again. I threw mine away after using the pool and was given a hard time. I actually had to go back to my room and dig through the trash to give to the front desk before they would issue another. The restaurants by the casino were ok but again not staffed accordingly. One of the hostess actually told us this. The highlight was probably the 347 grill, the female supervisor at the host stand was really nice. She got us in quickly and everything was reasonably priced, good food too. I'm a slot player and these are the tightest slots I have ever encountered. I think I will stick to Vegas or even laughlin.