Harrah's AK-Chin Hotel And Casino

Room was great, just remodeled. Easy access to pool area. New pool, great cabanas. Nice bar in pool area. Casino recently remodeled, nice atmosphere and great experience with employees. Nice place to take a family vacation. Bowling alley, arcades and movie theater allowed for a nice break from gambling.

I have not visited a casino with my Mom in a few years due to cigarette smoke. We had NO problems at all and when we left we didnt smell like smoke either! Everyone was super friendly and the food in the restaurant was excellent. Looking forward to seeing it with all of the remodeling completed. We will be back!

The hotel is still undergoing renovations, so their one restaurant Agaves is closed. We love eating there when we first get up. Missed that, but had dinner at Chop, block and brew, and had the traditional prime rib. It was very good. Unfortunately the other meats are smoked which I do not care for. I miss The Range Steakhouse, their old restaurant. Tons more slots to choose from. Staff is friendly and helpful.

When I arrived there were 4 people standing at the valet area talking. A guy named Johnny approached me and took care of me. He asked if I had any luggage and I did. He then called a guy named John to bring a cart. John was talking with a different group of valet/bell service employees and totally ignored Johnny’s request. He then asked a second time and was still ignored. I looked at the 2nd group of talkers and they looked at johnny and totally ignored him. I thought that was so unprofessional. So Johnny walked to where the carts and got the cart himself and put my clothes on the cart and gave me a ticket to call once I check in to my room. I travel to all of the Harahs Casinos and this has the worst valet. The focus isn’t the customer. They need a manager out there at all times supervising this group of talkers. Johnny Is extremely professional and deserves a raise in pay. I have no complaints with the Hotel and staff.

With the new renovation in place, this casino offers multi game experience and especially employees that are GRATEFUL that you're gracing their establishment with you presence instead of the other way around. Nice friendly atmosphere.