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Harrah's Ak-Chin Reviews

 

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Harrah's Ak-Chin Reviews
Average Tripadvisor rating for Harrah's Ak-Chin Casino Resort
Average Rating Based on 8093 reviews
Harrah's Ak-Chin Casino Resort
Shower
Harrah's Ak-Chin Casino Resort
The first morning I was there, I could get only HOT water in the shower. The second morning I realized if I barely turned on the water, which made for a very weak stream, I could keep the...More
- 219yolandab
The first morning I was there, I could get only HOT water in the shower. The second morning I realized if I barely turned on the water, which made for a very weak stream, I could keep the temperature tolerable. So you may want to have someone check the hot water regulation before someone really gets scorched!! Other than that , as always, I enjoyed everything else. The staff, the helpful people, etc. Always nice there!!! I'll be back!!!
swimming pool
Harrah's Ak-Chin Casino Resort
There is no place for the adults to relax at the pool. Kids are playing on the steps and you can use them to get in the pool. they are everywhere in the pool now that there is no adult only area and...More
- Maps425311
There is no place for the adults to relax at the pool. Kids are playing on the steps and you can use them to get in the pool. they are everywhere in the pool now that there is no adult only area and the kids are screaming throughout the pool. How can we relax after playing in the casino for hours at night. We spend the money not the children. we need an adult area only in the pool. we will have to go play at other casinos there are plenty around.We have been coming to Hurrahs for years it's just not the same, the children have priority in the entire pool, you'd think they are paying for everything.
Horrible service
Harrah's Ak-Chin Casino Resort
My wife and I booked a 2 night stay, we were only going to see a concert. The rooms looked nice but very small. We expected more from a ceasers property especially with cleanliness. The floor and...More
- Alex O
My wife and I booked a 2 night stay, we were only going to see a concert. The rooms looked nice but very small. We expected more from a ceasers property especially with cleanliness. The floor and mirrors were dirty. I'm glad they had a refrigerator and coffee maker but the coffee maker was nasty. We have a travel keurig so that solved that issue. The front desk staff is not welcoming at all. They also give you no information about your stay. After we checked out our room we got ready to go to the pool. This turned in to mission impossible, I don't know why they don't use the same policies as vegas properties. You are not allowed in without wrist band which are given at the front desk. At the pool the towels are checked out by room number and last name. If they are not returned your room will be charged $25. The pool is very low staffed and again horrible service. Oh yeah also keep your wrist band on the entire trip if you plan on using the pool again. I threw mine away after using the pool and was given a hard time. I actually had to go back to my room and dig through the trash to give to the front desk before they would issue another. The restaurants by the casino were ok but again not staffed accordingly. One of the hostess actually told us this. The highlight was probably the 347 grill, the female supervisor at the host stand was really nice. She got us in quickly and everything was reasonably priced, good food too. I'm a slot player and these are the tightest slots I have ever encountered. I think I will stick to Vegas or even laughlin.
Needs help
Harrah's Ak-Chin Casino Resort
It’s a sign if the times. Pool closed all day May 2nd they had to empty after a weekend of parties. Hardly seems fair When you pay for a premium room ground floor. Casino is different. 70...More
- jakeadvisor
It’s a sign if the times. Pool closed all day May 2nd they had to empty after a weekend of parties. Hardly seems fair When you pay for a premium room ground floor. Casino is different. 70% non smoking. The music by the pool is blasting all day. And horrible. So if you want a couple of days being aggravated. Good to Harrahs
great place to stay
Harrah's Ak-Chin Casino Resort
First time here as I was driving across country. The lady that checked me in was so very nice. Don't think I ever had a nicer person checking me into a hotel. She was also very helpful since I've...More
- carol v
First time here as I was driving across country. The lady that checked me in was so very nice. Don't think I ever had a nicer person checking me into a hotel. She was also very helpful since I've never been here before. Told me I needed a wristband in case I wanted to use the pool. The dining leaves a lot to be desired not a lot of choices and didn't feel any of them were that good and I also didn't think the food was worth the prices they charge.
Harrah's Ak-Chin Casino Resort
Tripadvisor rating for this property
Shower
The first morning I was there, I could get only HOT water in the shower. The second morning I realized if I barely turned on the water, which made for a very weak stream, I could keep the...More
219yolandab
The first morning I was there, I could get only HOT water in the shower. The second morning I realized if I barely turned on the water, which made for a very weak stream, I could keep the temperature tolerable. So you may want to have someone check the hot water regulation before someone really gets scorched!! Other than that , as always, I enjoyed everything else. The staff, the helpful people, etc. Always nice there!!! I'll be back!!!
Tripadvisor rating for this property
swimming pool
There is no place for the adults to relax at the pool. Kids are playing on the steps and you can use them to get in the pool. they are everywhere in the pool now that there is no adult only area and...More
Maps425311
There is no place for the adults to relax at the pool. Kids are playing on the steps and you can use them to get in the pool. they are everywhere in the pool now that there is no adult only area and the kids are screaming throughout the pool. How can we relax after playing in the casino for hours at night. We spend the money not the children. we need an adult area only in the pool. we will have to go play at other casinos there are plenty around.We have been coming to Hurrahs for years it's just not the same, the children have priority in the entire pool, you'd think they are paying for everything.
Tripadvisor rating for this property
Horrible service
My wife and I booked a 2 night stay, we were only going to see a concert. The rooms looked nice but very small. We expected more from a ceasers property especially with cleanliness. The floor and...More
Alex O
My wife and I booked a 2 night stay, we were only going to see a concert. The rooms looked nice but very small. We expected more from a ceasers property especially with cleanliness. The floor and mirrors were dirty. I'm glad they had a refrigerator and coffee maker but the coffee maker was nasty. We have a travel keurig so that solved that issue. The front desk staff is not welcoming at all. They also give you no information about your stay. After we checked out our room we got ready to go to the pool. This turned in to mission impossible, I don't know why they don't use the same policies as vegas properties. You are not allowed in without wrist band which are given at the front desk. At the pool the towels are checked out by room number and last name. If they are not returned your room will be charged $25. The pool is very low staffed and again horrible service. Oh yeah also keep your wrist band on the entire trip if you plan on using the pool again. I threw mine away after using the pool and was given a hard time. I actually had to go back to my room and dig through the trash to give to the front desk before they would issue another. The restaurants by the casino were ok but again not staffed accordingly. One of the hostess actually told us this. The highlight was probably the 347 grill, the female supervisor at the host stand was really nice. She got us in quickly and everything was reasonably priced, good food too. I'm a slot player and these are the tightest slots I have ever encountered. I think I will stick to Vegas or even laughlin.
Tripadvisor rating for this property
Needs help
It’s a sign if the times. Pool closed all day May 2nd they had to empty after a weekend of parties. Hardly seems fair When you pay for a premium room ground floor. Casino is different. 70...More
jakeadvisor
It’s a sign if the times. Pool closed all day May 2nd they had to empty after a weekend of parties. Hardly seems fair When you pay for a premium room ground floor. Casino is different. 70% non smoking. The music by the pool is blasting all day. And horrible. So if you want a couple of days being aggravated. Good to Harrahs
Tripadvisor rating for this property
great place to stay
First time here as I was driving across country. The lady that checked me in was so very nice. Don't think I ever had a nicer person checking me into a hotel. She was also very helpful since I've...More
carol v
First time here as I was driving across country. The lady that checked me in was so very nice. Don't think I ever had a nicer person checking me into a hotel. She was also very helpful since I've never been here before. Told me I needed a wristband in case I wanted to use the pool. The dining leaves a lot to be desired not a lot of choices and didn't feel any of them were that good and I also didn't think the food was worth the prices they charge.