Harrah's AK-Chin Hotel And Casino

I drove 5 an s half hours to come here!!! I call the hotel to tell them I’m checking in after 12 pm he pulls up my account says it’s fine and she’s what kind of card I have on file !!!! When I arrive at the property and go directly to the front desk to check in they tell me they don’t accept chime because it’s considered prepaid and because they are on Indian land they won’t take it it’s the rules. Well thanks for the heads up first of all and I ah e used this card at every harrahs location even on Indian land . So thank you harrahs now I have to stay next door at a hotel for 160$ a night!!!! So beware people don’t waste your time coming here I suggest you make reservations for your stay elsewhere!!!!

We checked in at this hotel last Labor day (Sep 2022) for 4 days to meet our friend who's living in Maricopa County. We love that their main casino floor is Non smoking which is YES for me especially that i have mild asthma. Their rooms were huge, very clean, smells fresh and it has a balcony. The only thing is, they just have 2 towels in the bathroom but you can always request for it. The balcony is a plus but we didnt get a chance to use it b/c its 117 degrees outside. KUDOS to Harrahs Staff they're all very friendly from frontdesk, housekeeper, dunkin donut staff, and maintance. They will greet you and give you a big smile. We will surely comeback and recommend this hotel to our friends and family.

The resort was really nice, I had a really good time over there. The rooms were fairly clean, no issues everything worked properly and looked brand new. The pool experience was what you would expect. Nice people good servicing no issues.

The breakfast there was good it was busy but the service was good also the pool was nice a lot of people complain about it being cold but you have to stay in for a while plus it feels good in the heat! The food was really expensive but the casino was fun.

My parents came to visit me in Arizona September 2022. I know this place has the worse customer but the only place he can use his rewards and comps. This time was the worse. There was a MOUSE and cricket in our room and all they did was move our room. I would expect this at some sleepy motel, but here. This is unacceptable. I talked to ShaY and Brittany from Management and they acted like it was no big deal. Something needs to be done about this. We tried to stay to catch the little mouse on video but he hid inside the platform of the bed.