Harrah's AK-Chin Hotel And Casino

We needed a place to spend the night on our trip back from Las Vegas and decided to give this place a try. Like many Native American resorts, it's in the middle of nowhere with this one surrounded by cotton fields and other crops with the small town of Maricopa a few miles away. We reserved a tower room (selections are basic, I think in the original building; a 12-story tower, recently built and closest to the casino and restaurants; and luxury with balconies overlooking the pool or garden, plus some suite selections) and it was gorgeous with a nice view of the agriculture fields and distant hills.Check-in was fast and the front desk associate couldn't have been nicer. The room was larger than it appears in the photos with a very comfortable bed, a small table and chairs by the window, a refrigerator, and a huge bathroom with a rainfall shower that some love and some hate (we are in the latter group) and fluffy towels. It was very quiet and we slept well. The casino has a convoluted layout with smoking and nonsmoking areas but it is difficult to discern which is which. We are fans of nickel video poker and it was difficult to find nickel machines with most being at least 25 cents but I found a workaround so I didn't lose all of my money at once. Table limits were $10 but noticed some tables changed to $15 as the evening progressed. It was a lively casino and it appeared as if the dealers were encouraged to have fun with the players with much whooping and hollering going on. Of course, drinks at the tables and machines are not free but the pit boss gave each of us a coupon for a free drink for playing. One thing I noticed is there were more younger players than I've seen in a casino and the bars were hopping. It was our 50th wedding anniversary so tried for online reservations at the steakhouse and couldn't get in. The hostess tried to shoehorn us in but the table was terrible so we ended up eating at the bar which turned out to be a lot of fun. It was expensive but all of the food and drinks were excellent. All in all, we had a terrific time and would stop again if were on the road and needed a place to stay but the lack of anything else to do in the area would discourage us from making it a destination stay. The only issue we had was when my spouse got his player's card, he was told that being a veteran, he would receive a 15% discount at the restaurants but it never happened. When I mentioned it to the bartender when he rang up our bill, he said to take care of it when checking out yet the front desk people said it was the server who was supposed to give us the discount. The front desk associate supposedly took our information to follow up on it but we haven't received a response.

We always have so much fun here. I love the Bingo Hall and play at least two games a day when I'm here. The restaurants are a little pricey but have really good food. The rooms are very nice and comfortable. We try to get a room overlooking the great pools. The employees are all friendly and the facility is very clean.

Players cards are hard to get to work on the machines. You have to wait when you order water on the machine or beverages for someone to come. The restaurant and Food Court, are over priced. The room was very nice and no complaints on that.

Let's start with the good... the room was clean and they gave us extra pillows. Now the bad. We stayed on the Spa Floor. The room was just above a very large compactor dumpster. The dumpster was on from 6am until 11:00pm every day. At 5am they had their forklift running backwards and beeping. Then the dumpster started shaking the walls in the room. The Dumpster made a loud humming sound all day long never stopping. Why they would run a forklift at 5am is a mystery. This is a Casino property and people stay up late. When you go to bed you want to sleep not be woken up by your walls shaking and loud humming noises. I would not stay in this area of the hotel again if they paid me. Also, you are supposed to be able to get a "late checkout". Checkout is 11am they gave us until 11:30, but the conference didn't get over until noon. So I had to vacate the room earlier just to be sure I was out. I was not impressed with this hotel. Something needs to be done about staff outdoor work hours.

I drove 5 an s half hours to come here!!! I call the hotel to tell them I’m checking in after 12 pm he pulls up my account says it’s fine and she’s what kind of card I have on file !!!! When I arrive at the property and go directly to the front desk to check in they tell me they don’t accept chime because it’s considered prepaid and because they are on Indian land they won’t take it it’s the rules. Well thanks for the heads up first of all and I ah e used this card at every harrahs location even on Indian land . So thank you harrahs now I have to stay next door at a hotel for 160$ a night!!!! So beware people don’t waste your time coming here I suggest you make reservations for your stay elsewhere!!!!