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Harrah's Cherokee Reviews

 

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Harrah's Cherokee Review
Average Tripadvisor rating for Harrah's Cherokee Hotel
Average Rating Based on 24792 reviews
Harrah's Cherokee Hotel
Save your money, go elsewhere!!!
Harrah's Cherokee Hotel
Harrah’s can’t give any wins on slots, bet max, win zip, waitstaff can’t be bothered without tips, total apathy for visitors, save your money, gamble elsewhere!! Food court does have decent food...More
- meladybug
Harrah’s can’t give any wins on slots, bet max, win zip, waitstaff can’t be bothered without tips, total apathy for visitors, save your money, gamble elsewhere!! Food court does have decent food, sometimes they even smile!! Bad day/night trip, could have been a great trip-so sad!!
Personal
Harrah's Cherokee Hotel
There were a problem with the key not working after several tries. The room was very clean and comfortable. Housekeeping was a little pushy the next morning, wanting to get in to clean before...More
- Mary B
There were a problem with the key not working after several tries. The room was very clean and comfortable. Housekeeping was a little pushy the next morning, wanting to get in to clean before check out time. The Seafood Buffet was my favorite. The food was delicious, hats off to the chefs! I enjoyed playing the slots until 4:00 AM in the morning. Overall this was a perfect weekend for me. I would love to visit again.
Awful
Harrah's Cherokee Hotel
Room was not inspected prior to our arrival. Air conditioning did not work. Technician came at midnight but did not fix AC. Technician came in the morning after no sleep and could not fix AC. Staff...More
- Dawn G
Room was not inspected prior to our arrival. Air conditioning did not work. Technician came at midnight but did not fix AC. Technician came in the morning after no sleep and could not fix AC. Staff extremely unsympathetic and never apologized for inconvenience. Ask that the room for tonight be comped for having to pack move and unpack. Also bellman never showed up to move us. We visit harrahs all the time and are diamond members. We won't be back.
Good place to gamble
Harrah's Cherokee Hotel
Easy to get to and comfortable accommodations. Many different slots for smokers and non-smokers Food is expensive but that's true of most casinos. Close to the Smokies and Gatlinburg and Dollywood...More
- Road20606190113
Easy to get to and comfortable accommodations. Many different slots for smokers and non-smokers Food is expensive but that's true of most casinos. Close to the Smokies and Gatlinburg and Dollywood. Harrah's has activities for kids like bowling and arcade.
Friendly Staff
Harrah's Cherokee Hotel
Food's excellent; action in the casino is excellent; staff is as good as any casino I have been to (knowledgeable dealers/pit crew). My only complaint was the hotel room door locks. The keys stopped...More
- PokerDawg
Food's excellent; action in the casino is excellent; staff is as good as any casino I have been to (knowledgeable dealers/pit crew). My only complaint was the hotel room door locks. The keys stopped working several times, and we had to get them replaced at the front desk. I thought it was me until one of the maids said that many rooms have the same issue (something to do with the locks themselves). Fix this, and I will put it to 5 stars.
Harrah's Cherokee Hotel
Tripadvisor rating for this property
Save your money, go elsewhere!!!
Harrah’s can’t give any wins on slots, bet max, win zip, waitstaff can’t be bothered without tips, total apathy for visitors, save your money, gamble elsewhere!! Food court does have decent food...More
meladybug
Harrah’s can’t give any wins on slots, bet max, win zip, waitstaff can’t be bothered without tips, total apathy for visitors, save your money, gamble elsewhere!! Food court does have decent food, sometimes they even smile!! Bad day/night trip, could have been a great trip-so sad!!
Tripadvisor rating for this property
Personal
There were a problem with the key not working after several tries. The room was very clean and comfortable. Housekeeping was a little pushy the next morning, wanting to get in to clean before...More
Mary B
There were a problem with the key not working after several tries. The room was very clean and comfortable. Housekeeping was a little pushy the next morning, wanting to get in to clean before check out time. The Seafood Buffet was my favorite. The food was delicious, hats off to the chefs! I enjoyed playing the slots until 4:00 AM in the morning. Overall this was a perfect weekend for me. I would love to visit again.
Tripadvisor rating for this property
Awful
Room was not inspected prior to our arrival. Air conditioning did not work. Technician came at midnight but did not fix AC. Technician came in the morning after no sleep and could not fix AC. Staff...More
Dawn G
Room was not inspected prior to our arrival. Air conditioning did not work. Technician came at midnight but did not fix AC. Technician came in the morning after no sleep and could not fix AC. Staff extremely unsympathetic and never apologized for inconvenience. Ask that the room for tonight be comped for having to pack move and unpack. Also bellman never showed up to move us. We visit harrahs all the time and are diamond members. We won't be back.
Tripadvisor rating for this property
Good place to gamble
Easy to get to and comfortable accommodations. Many different slots for smokers and non-smokers Food is expensive but that's true of most casinos. Close to the Smokies and Gatlinburg and Dollywood...More
Road20606190113
Easy to get to and comfortable accommodations. Many different slots for smokers and non-smokers Food is expensive but that's true of most casinos. Close to the Smokies and Gatlinburg and Dollywood. Harrah's has activities for kids like bowling and arcade.
Tripadvisor rating for this property
Friendly Staff
Food's excellent; action in the casino is excellent; staff is as good as any casino I have been to (knowledgeable dealers/pit crew). My only complaint was the hotel room door locks. The keys stopped...More
PokerDawg
Food's excellent; action in the casino is excellent; staff is as good as any casino I have been to (knowledgeable dealers/pit crew). My only complaint was the hotel room door locks. The keys stopped working several times, and we had to get them replaced at the front desk. I thought it was me until one of the maids said that many rooms have the same issue (something to do with the locks themselves). Fix this, and I will put it to 5 stars.