Welcome to Harrah's Cherokee Valley River Casino & Hotel

Overall it was great! Had a mix up with incorrect info to pay for the room. The manager was stern but handled the situation with care and was extremely helpful! The only reason I didnt give a 5 was 2 employees at the crap table had terrible attitudes towards 2 other visitors at the table.In stead of of looking at them and explaining what the problem was, they kept mumbling under their breath and scalding them. The visitors kept asking what? Again mumbling and not looking at them. It got to the point the table boss threatened to kick them out. From what I could figure out, it was over them not placing the bet in the come block on the table. We came to have fun not be talked down to or belittled. I couldn't tolerate it anymore and left. Not one other table boss or dealers had been that way! But again overall the food was good, hotel was clean, and aside from the 2 mentioned above emplyees were pleasant!

The room was clean and comfortable. Playing the machines is always fun for us. We like the size of the casino and the restaurants, fast food and The Landing. All employees and friendly and helpful.Nice location!

The rooms are the best, and the bed is most comfortable. All Employees that I have encountered and very professional, knowledgeable and willing to assist with your needs or concerns. The location is deepinto the Mountains and away from a lot of traffic and the parking at the hotel is wonderful. I love playing the Penny and 1.00 Slots.

Enjoyed every minute of my visit. Hope to visit again soon. Every trip I make is usually for 1 day but will consider staying overnight my next visit. I love the location and the NC mountains. Hope to see you again in a couple of weeks.

love this casino, very clean. always have a good time when I go. plenty of parking and machines. tables are a lot of fun. Never had a bad time when I go. Have not had the opportunity to stay at hotel but hope to soon