Welcome to Harrah's Cherokee Valley River Casino & Hotel

This hotel and casino is very clean and new and is located in a beautiful mountain setting, but it suffers from a lack eating areas and outside seating. I enjoyed my dinner at T he landing restaurant. Unfortunately the slot play was horrible and with new casinos opening up competition will soon force there hand . It’s a so so experience, but I will save my money for the new offerings to come .

They should be ashamed of themselves for trying to charge $300 a night for this room!!! We were able to negotiate a better price!!! This non-smoking room reeked of cigarette smoke!!! It was cleanish supposedly for having higher cleaning standards. The inside toilet bowl didn’t appear to be cleaned in a while!! Possibly due to the quality of the water feeding it. Also the bathroom smelt like straight urine!!! It appears like the toilet could be leaking, the grout around the toilet stayed wet!!! I took out my blacklight and it showed high levels of contaminants around the toilet!! I placed towels around the toilet and covered the area with Lysol. This was highly disappointing, charging outrageous prices and then having the bathroom so nasty!! We didn’t feel like switching rooms and left to get our gambling on!! On a side note, the bed was super comfortable. Don’t know if I will stay here again but I can never say never with free room comps. How are we still charging for WiFi? It’s free on the playing floor but not in the hotel rooms?

The staff is amazingly nice! From the gentleman that assists you unloading your car to the staff that checks you in. My review is based on room 737! Upon walking in the room everything appears to be clean and tidy. The bed is ok. Not great, not terrible. If they had better pillows on the bed possibly I could have slept better! 😴 The outlet on the left side of the bed does not work. When you have 2 people that have CPAP's this is not functional. There is only 1 plug on each side of the bed; therefore you cannot charge your phone at the same time you are sleeping (if the outlet worked).As for the bathroom that is a disgusting story! The grout in the shower is moldy along with the shower head. Omg, it is super nasty; see the uploaded photos! Are they afraid of bleach? This particular shower is in for need of bleach and it is unacceptable for the housekeepers to allow it to get this way. The soap, conditioning shampoo, & lotion are Jose Eber. I am def a fan of this freebie!

A couple of weeks after surgery, I wanted out of the house. Still could not do much physically. Went to HARRAH'S CHEROKEE VALLEY RIVER CASION & HOTEL, I was able to walk in, sit down, have someone bring me a drink. Best thing for me. I relaxed and felt better than I had since my surgery.The Landlings, a WONDERFUL place to eat was only walking distances away. HARRAH'S CHEROKEE VALLEY RIVER CASINO & HOTEL was just what I needed.I HIGHLY recommend Valley River as a PERFECT getaway. My husband and I ALWAYS enjoy coming here, but, this time I really did NEED to come here.

upon arrival in our first room, there was a heavy stench of cigarette smoke, so bad we had to call the front desk and demand another room, which they obliged.upon arrival to our second room it initially seemed okay, but once the casino air that they pump into the bathroom vent more or less took over the room. this is a smoke free facility, which previously was smoking allowed.dont waste your time at this stinker.